Experts Reviews · Company report
PureClean Carpet & Air Duct Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%52+3.7Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

PureClean Carpet & Air Duct Cleaning

Lexington-Fayette, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #106Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 5.0★ from 241 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PureClean Carpet & Air Duct Cleaning is better than 95% of carpet cleaning.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PureClean Carpet & Air Duct Cleaning is better than 94% of carpet cleaning.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.PureClean Carpet & Air Duct Cleaning is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PureClean Carpet & Air Duct Cleaning is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PureClean Carpet & Air Duct Cleaning is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.PureClean Carpet & Air Duct Cleaning is better than 52% of carpet cleaning.C
52

Reviews for your job

Customers hired PureClean Carpet & Air Duct Cleaning for 6 kinds of job.

PureClean Carpet & Air Duct Cleaning for carpet steam cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$334
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 79
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 31 Google reviews tagged “Carpet steam cleaning”

crystal7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

PureClean was extremely professional and efficient. This is the second time we have used their services and they did an exceptional job both times. They got pet stains and smells out beautifully! They are gentle with the carpets and thourough. Worth the money!!!

Paid $400–600Great priceGeneral carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Donna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The young men worked hard and were very professional. Showed me pictures before and after and explained the process.

Paid $800–1,000Reasonable priceCarpet steam cleaningHVAC duct & vent cleaning
Daniela8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

This was my first time using the company. They respond quickly, are very accurate, the quality of work is excellent, and I paid what they quoted me. I would be happy to work with this company in the future. Thank you so much!

Customer photo from Daniela's reviewCustomer photo from Daniela's review
Paid $400–600Great priceCarpet steam cleaning
Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

PureClean did an excellent job. They were on time, professional, and worked efficiently throughout the entire process. The team was courteous and respectful of my home, and they got the job done quickly without sacrificing quality. My carpets look great, and the house smells fresh and clean. I am very pleased with…

Paid $100–200Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Jana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great cleaning, and very professional customer service!

Paid $300–400Reasonable priceCarpet steam cleaningService not listed
Laura9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

My entire house smelled great! Adin and his crew cleaned all my carpet, area rugs and upholstery. They all look great!

Paid $700–800Reasonable priceCarpet steam cleaningUpholstery cleaning
Patty4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

PureClean did an exceptional job for us!! It’s been years since we’ve had our ductwork cleaned. They were so easy to work with. Great price!

Paid $500–600Great priceCarpet steam cleaningHVAC duct & vent cleaning
Troy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very quick to respond. Competitive pricing. Very satisfied with the carpet cleaning.

Paid $200–300Reasonable priceCarpet steam cleaning
Justin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service. Quick. Polite. Clean carpets!

Paid $300–400Reasonable priceCarpet steam cleaning
NancyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Adin was very conscientious and worked diligently to meet all of my needs. From carpet soiled by pets to dirty shoes by construction workers! Super nice young man who is working very hard to do a great job. I highly recommend you work with him! He wants to please his. Lients and get repeat business and referrals! I had carpet cleaned and chairs!!

Paid $200–300Reasonable priceCarpet steam cleaning
Donovan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

As per usual…a 5 star experience with Adin from PureClean Carpet Care! Arrived on time and did the job as they said they would! We will keep using them in the future and would certainly recommend them to anyone who is needing carpets cleaned! A job well done!

Paid $200–300Great priceCarpet steam cleaning
Luke7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I thought they did a great job with cleaning the ducts and carpet! The ducts were very dirty and now very clean and sanitized!

Paid $700–800Reasonable priceCarpet steam cleaningHVAC duct & vent cleaning
david14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Job was completed on time, and Adin delivered an outstanding cleaning experience! We will continue to use this company!

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Stephen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I use this company for my home, rentals and Airbnb. Adin is wonderful and always very responsive. He works hard and gets the job done! Love working with him and appreciate his attention to detail and helping me work through challenges in my homes. Thank you Adin!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Jamie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Adin and his team were here on time and went right to work. I had multiple pet stains and they treated them and then cleaned the carpet. Not only did they remove the stains but my house smells wonderful. After drying my carpet looks great ♥️. Would definitely recommend them and will use again for future needs. Thanks again guys …#SATISFIED CUSTOMER

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Brooke1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was so happy with the results. Stains from the carpet that I thought would never come out, came out and my carpet looks brand new

Carpet steam cleaningGeneral carpet cleaning
Katherine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I couldn’t recommend this company more. Adin is kind, professional, and wonderful to work with. Outstanding service!

Carpet steam cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality
Marjorie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First time I used Pure Clean and was very happy. The technician was personable and professional. The cleaning was amazing. I will use them again.

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality
Stephanie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful experience and excellent performance and rug smell good. Very pleased with his demeanor and work ethic.

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality
Patricia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

He is the absolute best!

Carpet steam cleaning+ Punctuality+ Professionalism
DouglasLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is the second time we’ve had this small business owner come to clean our carpets. We have five rescued pups, and they sometimes have an “accident” Indoors. Alden did an excellent job getting our carpets clean. I highly recommend his service.

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jeremy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent customer service and communication from Adin. Cleaned our carpets and hvac in the house we just bought. His services made a huge difference to the appearance and smell of the home!! He was very professional and a go getter. He impressed my mother enough that she is getting Adin to do work for her.

Carpet steam cleaningGeneral carpet cleaningService not listed+ Responsiveness+ Punctuality+ Quality
Deborah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Rating only, no written review.

Paid $200–400Reasonable priceCarpet steam cleaning
Madison4 months ago★★★★★

Rating only, no written review.

Carpet steam cleaning
Melody4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $300–400Reasonable priceCarpet steam cleaning
Patti16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Carpet steam cleaning
StephenEdited 9 months ago★★★★★

Rating only, no written review.

Paid $400–500Reasonable priceCarpet steam cleaningUpholstery cleaning
Cheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $200–300Reasonable priceCarpet steam cleaningHVAC duct & vent cleaning
James4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Carpet steam cleaning+ Responsiveness+ Professionalism
Tim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality
Kim4 years ago★★★★★

Rating only, no written review.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality

Price

$529+104% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 72%Overpriced 2%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
HVAC duct & vent cleaning47$317–$928
General carpet cleaning40$170–$334
Carpet steam cleaning30$170–$334
Pet stain & odor removal23$146–$348
Upholstery cleaning14$183–$347
Area rug cleaning14$170–$447

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