Experts Reviews · Company report
PureClean Carpet & Air Duct Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%52+3.7Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

PureClean Carpet & Air Duct Cleaning

Lexington-Fayette, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #106Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 5.0★ from 241 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PureClean Carpet & Air Duct Cleaning is better than 95% of carpet cleaning.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PureClean Carpet & Air Duct Cleaning is better than 94% of carpet cleaning.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.PureClean Carpet & Air Duct Cleaning is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PureClean Carpet & Air Duct Cleaning is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PureClean Carpet & Air Duct Cleaning is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.PureClean Carpet & Air Duct Cleaning is better than 52% of carpet cleaning.C
52

Reviews for your job

Customers hired PureClean Carpet & Air Duct Cleaning for 6 kinds of job.

PureClean Carpet & Air Duct Cleaning for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.40
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$334
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#90 / 112
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.88%

All 40 Google reviews tagged “General carpet cleaning”

Harry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very pleased with them. They arrived right on time. They did a good job. I feel the price is reasonable, and will continue to use them.

Paid $200–400Reasonable priceGeneral carpet cleaning
crystal7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

PureClean was extremely professional and efficient. This is the second time we have used their services and they did an exceptional job both times. They got pet stains and smells out beautifully! They are gentle with the carpets and thourough. Worth the money!!!

Paid $400–600Great priceGeneral carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Leilha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Look y’all I’ve been in my apartment for 4 years, and it was the first time in 4 years that I got my bedroom carpet cleaned. I don’t regret it at all. They did an amazing job omg I can’t believe it. The service is worth more than what they charge trust me guys you won’t regret it at all. It’s like a brand new carpet…

Customer photo from Leilha's reviewCustomer photo from Leilha's reviewCustomer photo from Leilha's reviewCustomer photo from Leilha's review
Paid $1–200Great priceGeneral carpet cleaning
Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

PureClean did an excellent job. They were on time, professional, and worked efficiently throughout the entire process. The team was courteous and respectful of my home, and they got the job done quickly without sacrificing quality. My carpets look great, and the house smells fresh and clean. I am very pleased with…

Paid $100–200Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Mel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Much, much better than the competition

General carpet cleaning
Jessica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★

Not very organized or well ran company what so ever. Over priced wouldn’t recommend at all.

OverpricedGeneral carpet cleaning
Angela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very pleased with the job Pure Clean did for us at our new residence. They did our ducts, carpets, dryer vent, and central vacuum system. It was amazing how much lint, dust and dirt came out of our home. I would highly recommend the fellas from Pure Clean. Thank you 🙏🏻 😊

Paid $1,000+Reasonable priceGeneral carpet cleaningHVAC duct & vent cleaningService not listed
MilliLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent work! Crew very polite and careful. Will definitely have them again !

Great priceGeneral carpet cleaning
Kathy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We have used Adin multiple times and he has always done a wonderful job!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Javan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We used PureClean yet again to clean some nasty red curry spills and high-traffic carpet stains from our light-colored carpets. All stains are now history thanks to their great efforts! Impressed with their knowledge and responsiveness. Highly recommend PureClean!!

Customer photo from Javan's review
General carpet cleaningHVAC duct & vent cleaning
david14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Job was completed on time, and Adin delivered an outstanding cleaning experience! We will continue to use this company!

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Stephen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I use this company for my home, rentals and Airbnb. Adin is wonderful and always very responsive. He works hard and gets the job done! Love working with him and appreciate his attention to detail and helping me work through challenges in my homes. Thank you Adin!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Noah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We had Pure Clean clean our ac/heating ducts. Aden the owner was prompt, courteous, and answered all of our questions about the service performed. We plan on using him to clean our carpets in the near future.

General carpet cleaningService not listed
Jon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Good professional and friendly service. Attention to detail and carpets came very clean.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Brooke1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was so happy with the results. Stains from the carpet that I thought would never come out, came out and my carpet looks brand new

Carpet steam cleaningGeneral carpet cleaning
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I wish I had taken before and after pictures, unfortunately I did not think ahead. Our carpet looks a thousand times better!!! Definitely would use again and recommend to everyone!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Kellye3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were on time and great results! Will definitely use them again!

General carpet cleaningHVAC duct & vent cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
JillLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I've been using Pure Clean for over a year now and Aiden does a wonderful job not only cleaning my carpet but getting stains out!! He's amazing! I highly recommend Pure Clean!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Angelina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Adin was professional, on time and great! Highly recommend

General carpet cleaning
Allen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great job. Really took time to make sure all areas were cleaned good.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal
Jeremy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent customer service and communication from Adin. Cleaned our carpets and hvac in the house we just bought. His services made a huge difference to the appearance and smell of the home!! He was very professional and a go getter. He impressed my mother enough that she is getting Adin to do work for her.

Carpet steam cleaningGeneral carpet cleaningService not listed+ Responsiveness+ Punctuality+ Quality
Jan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Carpet looks like new. This is the second time I’ve used Ayden. Careful thorough work. Reasonable pricing. I will have him back!

General carpet cleaningPet stain & odor removal
MelanieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

You know you’re an adult when you get excited about getting your carpet cleaned. Today, I had PureClean Carpet Care clean my carpet and Adin did a phenomenal job!!! He was punctual, thorough, reasonably priced and personable. My carpet looks good as new! I will definitely be calling him again when it’s time to clean…

General carpet cleaningPet stain & odor removal+ Punctuality+ Professionalism+ Value
Kristina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Adin responded quickly to my call & was able to get me scheduled the very next week. He & his team were professional & polite & quick! I was very pleased with the results & my floors look AMAZING! Would definitely use this company again!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Ben2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Pure Clean worked a miracle on our bedroom carpet. We tried to for years to clean pet stains ourselves but they just kept coming back and looked horrible. Pure Clean made the carpets look great. It was a great value and we’ll definitely be repeat customers when the time comes for anymore cleaning.

General carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Yulia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Highly recommend this service!!! Removed dirt and pet stains from my rug and carpet. My carpet look brand new now. I will be using only this service from now and on. Could not ask for a better job. On time, friendly, professional, affordable and great quality.5 stars!!!! Sincerely Julie

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Lee7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Arrived on time with just a couple of days notice. Clearly communicated estimate and worked HARD all day to tackle the job. Will certainly use again. Carpets look brand new!

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
TonahLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Adin thank you so much for coming out to clean my carpet. Carpet looks 100 percent better and smells much better. Thank you for a job well done. Highly recommend!! Again thank you!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Savannah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I must say that I am completely impressed with the work that went into cleaning our carpets. Most carpet cleaners that I have used come and go within and hour. PureClean stayed for three hours. I watched from my workspace on how meticulous they were with cleaning my sofa and carpet. They honestly were cleaning as if…

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
Kendra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Highly recommend. Carpet looks 100 percent better and smells much better. Thank you for a job well done.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Alberta6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I needed my upholstery and carpet in one room cleaned in a hurry. PureClean was at my house that day and evening stayed a little later to finish the job. My upholstery, which was bought in the 70’s, looks fantastic. I couldn’t get the pet stains out of my carpeting and when he was through, they were completely gone!…

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
ValerieLocal Guide · 78 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

On time and on task! Adin did a great job cleaning carpets, hardwood and floor tiles. Hundreds below the closest competitors and services exactly as promised. We will definitely be using Pure Clean again, and will reccomend to all our friends and family!

General carpet cleaningService not listed+ Responsiveness+ Punctuality+ Professionalism
Shaina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $800–900Reasonable priceGeneral carpet cleaningHVAC duct & vent cleaning
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

General carpet cleaning
Stephen3 years ago★★★★★

Rating only, no written review.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Kim4 years ago★★★★★

Rating only, no written review.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
TrishaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General carpet cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
Kensy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General carpet cleaning+ Punctuality+ Professionalism
Carla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning
Sydney9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Price

$529+104% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 72%Overpriced 2%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
HVAC duct & vent cleaning47$317–$928
General carpet cleaning40$170–$334
Carpet steam cleaning30$170–$334
Pet stain & odor removal23$146–$348
Upholstery cleaning14$183–$347
Area rug cleaning14$170–$447

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