Analyzing 7,329,7967.3M ReviewsFor 20,76820.8K Experts

Experts Reviews · Company report
PureClean Carpet & Air Duct Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%52+3.7Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

PureClean Carpet & Air Duct Cleaning

Lexington-Fayette, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #106Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 5.0★ from 241 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PureClean Carpet & Air Duct Cleaning is better than 95% of carpet cleaning.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PureClean Carpet & Air Duct Cleaning is better than 94% of carpet cleaning.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.PureClean Carpet & Air Duct Cleaning is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PureClean Carpet & Air Duct Cleaning is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PureClean Carpet & Air Duct Cleaning is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.PureClean Carpet & Air Duct Cleaning is better than 52% of carpet cleaning.C
52

Reviews for your job

Customers hired PureClean Carpet & Air Duct Cleaning for 6 kinds of job.

PureClean Carpet & Air Duct Cleaning for HVAC duct & vent cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.48
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$317–$928
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 48 Google reviews tagged “HVAC duct & vent cleaning” · showing 20

Jonathan14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Fast and very professional.

Paid $600–800Great priceHVAC duct & vent cleaning
Gary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

LaRon and James were on time and very knowledgeable and professional. I would use their service again.

Paid $400–600Reasonable priceHVAC duct & vent cleaning
Ray8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great job. The two guys were very nice and did a 😃 job.

HVAC duct & vent cleaning
Marianne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The crew that came to my house provided impeccable service. They were friendly, fast and efficient. They kept me updated as to the condition of my vents and ducts.

Paid $400–600Reasonable priceHVAC duct & vent cleaning
PecconnaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The 2 fellows were professional and very polite. I can only imagine what was in the air ducts…I doubt it had ever been done! I just moved in 3 months ago. Very reasonably priced!

Paid $400–600Reasonable priceHVAC duct & vent cleaning
Elaine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Fast service and friendly. Two people that did the job was efficient. Will consider hiring again.

Paid $200–400Reasonable priceHVAC duct & vent cleaning
Josey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Aiden was very communicative and prompt with all questions I had! I highly recommend Pure Clean and Aiden specifically!!

Paid $800–1,000Reasonable priceHVAC duct & vent cleaning
HelenLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Aiden‘s crew was prompt and thorough and worked very hard and diligently to get rid of the mold problem. They also found a few other issues that no one else had found. They were neat and clean and left everything in the house just as it had been. The price was very reasonable and I will use them again for future cleanings .

Paid $800–1,000Reasonable priceHVAC duct & vent cleaning
Donna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The young men worked hard and were very professional. Showed me pictures before and after and explained the process.

Paid $800–1,000Reasonable priceCarpet steam cleaningHVAC duct & vent cleaning
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The job was seamless from start to finish. Adin , Laron and Sincere were professional, respectful and communicative. I highly recommend this company.

Paid $600–800Great priceHVAC duct & vent cleaning
Patricia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Adin of Pure Clean and team did a very good job on duct/vent cleaning and sprayed my ducts for micrograms.

Paid $400–600Reasonable priceHVAC duct & vent cleaning
NancyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Two young guys showed up and I was worried about their experience but they did an awesome job! Very professional, experienced and courteous! They handled the job easily and completely! The quote given was the final price! No surprises! Very satisfied!

Upholstery cleaningHVAC duct & vent cleaning
Karen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The technicians were very courteous and professional.

Paid $400–600Reasonable priceHVAC duct & vent cleaning
Todd4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Adin’s crew was very professional, honest and took pride in their work. They did a great job informing me of problems they discovered throughout the process. When they left I felt they had done a very thorough job because of how well they communicated to me.

Paid $700–800Reasonable priceHVAC duct & vent cleaning
Patty4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

PureClean did an exceptional job for us!! It’s been years since we’ve had our ductwork cleaned. They were so easy to work with. Great price!

Paid $500–600Great priceCarpet steam cleaningHVAC duct & vent cleaning
Todd1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Exceptionally professional! Life changing results. Immediate improvement in our home environment. We intend to repeat this air duct cleaning service in a few years, Thank you Adin and crew.

Paid $700–800Reasonable priceHVAC duct & vent cleaning
Lauren9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Very professional team that was extremely polite, nice to work with and thorough. Highly recommend!

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Marsha7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very professional and a wonderful job!! House smells so good!

Paid $600–700Reasonable priceHVAC duct & vent cleaning
Kenzie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The technicians were friendly and helpful! They came out on our unplowed roads to still provide the service in a timely manner. Would highly recommend!

Paid $900–1,000Reasonable priceHVAC duct & vent cleaning
Luke7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I thought they did a great job with cleaning the ducts and carpet! The ducts were very dirty and now very clean and sanitized!

Paid $700–800Reasonable priceCarpet steam cleaningHVAC duct & vent cleaning

Show more HVAC duct & vent cleaning reviews (28 more) →

Price

$529+104% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 72%Overpriced 2%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
HVAC duct & vent cleaning47$317–$928
General carpet cleaning40$170–$334
Carpet steam cleaning30$170–$334
Pet stain & odor removal23$146–$348
Upholstery cleaning14$183–$347
Area rug cleaning14$170–$447

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