Experts Reviews · Company report
Purely Fort Wayne Cleaners logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%88+12.4Replies to reviews 7%67+4.7Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Purely Fort Wayne Cleaners

Fort Wayne, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #62Position by Experts Score among all companies we track in this category. of 94 apartment cleaning services · 4.9★ from 320 Google reviews

Report card

Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Purely Fort Wayne Cleaners is better than 92% of apartment cleaning services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Purely Fort Wayne Cleaners is better than 88% of apartment cleaning services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Purely Fort Wayne Cleaners is better than —% of apartment cleaning services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Purely Fort Wayne Cleaners is better than 88% of apartment cleaning services.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Purely Fort Wayne Cleaners is better than 100% of apartment cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Purely Fort Wayne Cleaners is better than 67% of apartment cleaning services.B
67

Reviews for your job

Customers hired Purely Fort Wayne Cleaners for 7 kinds of job.

Purely Fort Wayne Cleaners for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.32
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.84
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$271–$459
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#45 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 32 Google reviews tagged “Deep clean” · showing 20

Jane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Andrea and Fernanda did an excellent job cleaning a property for me I was getting ready to list. I would highly recommend. Also very pleasant to work with.

Paid $500+Reasonable priceDeep clean
Beth11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

So happy to have found Purely Fort Wayne Cleaners. We needed to have someone come in on very short notice to do a deep clean of our mom’s apartment before she came back home. Fernanda did such a great job, the place looks spotless.

Paid $200–250Reasonable priceDeep clean
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Abby did a great job doing a deep clean and organization of kitchen cupboards. She even got down on her hands and knees to clean the floors. The cupboards now are organized that have the items most used for easy access and threw out all expired items. Will plan to have Abby back for another house cleaning.

Paid $250–300Reasonable priceDeep cleanService not listed
Hilary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My experience with Purely Fort Wayne Cleaners overall was great. I’ve never had my home professional cleaned before, so I didn’t fully know what to expect and was nervous I wouldn’t be completely satisfied with the results. Trix was extremely responsive throughout the whole process. She called almost immediately…

Paid $500+Deep clean
KyleyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Andrea and Lillian did an amazing job! I was honestly a little nervous before they came because I felt like I needed to organize and clean before having cleaners come to the house. As a full-time working mom of three little kids, I just didn’t have the time to do that, and I didn’t need to. They took care of…

Customer photo from Kyley's reviewCustomer photo from Kyley's reviewCustomer photo from Kyley's reviewCustomer photo from Kyley's review
Paid $500+Reasonable priceInterior & exterior window cleaningGeneral housekeepingDeep clean
Trevor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Sasha was great she was very nice and did an outstanding job!

Upholstery cleaningDeep cleanMattress cleaning
Robyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Andrea was right on time, was so pleasant and did an excellent job. I will definitely recommend Purely Ft. Wayne Cleaning in the future.

Paid $300–350Reasonable priceStandard cleaningDeep clean
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Andrea did an amazing job at my house. We left for a family trip for the week and I wanted to come home to a clean house. When we got back the house was cleaner than when I first moved in! The house smelled amazing and you can tell she really took her time to do everything right.

Paid $500+Great priceUpholstery cleaningDeep clean
Amy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

First time using this company and we were very happy with the result! Andrea, Zoe, and Yiniki were great!!

Paid $500+Reasonable priceDeep clean
SAJSC6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Lillian came to clean our home and didn’t skip over anything. I have never witnessed anyone as thorough and fantastic at their job as Lillian is.

Paid $200–250Reasonable priceDeep clean
JoshuaLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Sasha O and Zoe S both did a fantastic job cleaning my apartment upon move out.

Paid $500+Reasonable priceMoving-related cleaningDeep clean
stephen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Sasha, Catessa, and Courtney all did fantastic work! I would recommend Purely Fort Wayne Cleaners!

Paid $500+Great priceDeep clean
Tina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Courtney was kind, friendly, and very communicative. She cleaned all of the detail spots that I couldn’t get to and thoroughly completed the company provided cleaning check list 👍

Paid $200–250Reasonable priceDeep clean
Logan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Our home is 10 years old. We’ve had our home professionally cleaned throughout those 10 years. We have used approximately 4-5 cleaning companies or private cleaners over those 10 years. Our last cleaner recently went to full commercial cleaning, so I went on the search for someone new. I stumbled upon Purely Fort…

Paid $250–300Great priceDeep clean
Shayna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Overall, we had a very positive experience and plan to continue using their services for bi-weekly cleanings moving forward. We booked a large deep clean for our home, and while there were a few communication misunderstandings at the beginning, management was responsive, professional, and willing to work with us to…

Paid $500+Not sureDeep clean
Deb2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Hallie and Sasha did an amazing job. They were on time, friendly and worked well together to make sure we were happy.

Deep clean
JeffLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jamie P did a perfect job on my apartment. I would gladly have paid more.

Paid $250–300Reasonable priceDeep clean
Dawn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Sasha and Catessa did an amazing job. Our house felt so clean walking into it. Highly recommend.

Paid $500+Reasonable priceDeep clean
sharry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent communication with scheduling in advance of arrival. My family member's house went from blah to bright with the move-out cleaning. It was listed and under contract within 72 hours after that--I'm sure in part due to how good it looked after the work of the Purely Fort Wayne cleaning team.

Reasonable priceInterior & exterior window cleaningMoving-related cleaningDeep clean
DonnaLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

My cleaners were terrific! Cleaned everything better than I expected and were very personable along the way. My kitchen never looked as clean as they got it.

Paid $500+Not sureStandard cleaningGeneral housekeepingDeep clean

Show more deep clean reviews (12 more) →

Price

$315+28% vs typical apartment cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 72%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean32$271–$459
Standard cleaning14$158–$253
Moving-related cleaning14$288–$477
General housekeeping7$146–$247
Interior & exterior window cleaning4$153–$360
Office & workplace cleaning4$126–$214
Upholstery cleaning4$170–$348

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