Experts Reviews · Company report
Purely Fort Wayne Cleaners logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%88+12.4Replies to reviews 7%67+4.7Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Purely Fort Wayne Cleaners

Fort Wayne, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #62Position by Experts Score among all companies we track in this category. of 94 apartment cleaning services · 4.9★ from 320 Google reviews

Report card

Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Purely Fort Wayne Cleaners is better than 92% of apartment cleaning services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Purely Fort Wayne Cleaners is better than 88% of apartment cleaning services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Purely Fort Wayne Cleaners is better than —% of apartment cleaning services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Purely Fort Wayne Cleaners is better than 88% of apartment cleaning services.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Purely Fort Wayne Cleaners is better than 100% of apartment cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Purely Fort Wayne Cleaners is better than 67% of apartment cleaning services.B
67

Reviews for your job

Customers hired Purely Fort Wayne Cleaners for 7 kinds of job.

Purely Fort Wayne Cleaners for moving-related cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$288–$477
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 45
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Moving-related cleaning”

Andrea4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Had a move in cleaning service. Sasha was absolutely awesome! She was very nice and she communicated effectively. She was very detailed in her cleaning. I definitely recommend Sasha for any cleaning projects you may have.

Paid $400–450Great priceMoving-related cleaning
JoshuaLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Sasha O and Zoe S both did a fantastic job cleaning my apartment upon move out.

Paid $500+Reasonable priceMoving-related cleaningDeep clean
Zulfiya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Katie did an amazing job! She stayed up longer than she was scheduled so she could clean everything! Would highly recommend her!

Reasonable priceMoving-related cleaning
Samantha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We had a great customer service experience with Purely for a move-in clean. We are grateful that they were able to fit our timeline, and the team (Yiniki, Courtney, Catessa & Sasha) did great work and were very friendly!

Reasonable priceMoving-related cleaning
sharry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent communication with scheduling in advance of arrival. My family member's house went from blah to bright with the move-out cleaning. It was listed and under contract within 72 hours after that--I'm sure in part due to how good it looked after the work of the Purely Fort Wayne cleaning team.

Reasonable priceInterior & exterior window cleaningMoving-related cleaningDeep clean
NylaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

My cleaner was Jaime and she was great. Very through, professional and fast. And the owner of the company works hard to earn your business and stands by their service. Will definitely use again.

Paid $300–350Reasonable priceMoving-related cleaningUpholstery cleaningDeep clean
Pam10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We had an urgent cleaning need for our sister’s apartment. She lives 3.5 hours away from us. We received a two - day notice she would be returning home from a long rehab stay. We thought she would be there several more weeks. As fortune would have it just two days prior we took advantage of her time away to deal…

Paid $500+Reasonable priceMoving-related cleaning
Melissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jaime P. did an excellent job. We were so impressed with how clean she got the house. The carpet is remarkable we no longer need to replace it. This company has fantastic communication and follow-up. We will continue to use for all our cleaning needs. Highly impressive business model!

Reasonable priceMoving-related cleaning
MindyLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jamie was awesome. She was friendly, professional and did great work. She completed everything on my list in time. Im very satisfied and would recommend Purely Fort Wayne Cleaners and Jamie to anyone.

Great priceStandard cleaningMoving-related cleaning
Shawn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jamie was the best cleaner anyone e could ask for. Very interactive and made sure I like everything before going.

Reasonable priceMoving-related cleaning
ChardéLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mai was amazing and really great at her job. I would definitely recommend her to any of my friends or family.

Reasonable priceInterior & exterior window cleaningOffice & workplace cleaningStandard cleaning
Justina week ago★★★★

Rating only, no written review.

Reasonable priceInterior & exterior window cleaningMoving-related cleaningDeep clean
Gina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Rating only, no written review.

Paid $400–450Reasonable priceMoving-related cleaning
Sherria month ago★★★★★

Rating only, no written review.

Paid $150–200Reasonable priceMoving-related cleaning

Price

$315+28% vs typical apartment cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 72%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean32$271–$459
Standard cleaning14$158–$253
Moving-related cleaning14$288–$477
General housekeeping7$146–$247
Interior & exterior window cleaning4$153–$360
Office & workplace cleaning4$126–$214
Upholstery cleaning4$170–$348

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