Analyzing 8,081,2968.1M ReviewsFor 22,89622.9K Experts

Experts Reviews · Company report
Purely Fort Wayne Cleaners logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%88+12.4Replies to reviews 7%67+4.7Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Purely Fort Wayne Cleaners

Fort Wayne, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #62Position by Experts Score among all companies we track in this category. of 94 apartment cleaning services · 4.9★ from 320 Google reviews

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Report card

Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Purely Fort Wayne Cleaners is better than 92% of apartment cleaning services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Purely Fort Wayne Cleaners is better than 88% of apartment cleaning services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Purely Fort Wayne Cleaners is better than —% of apartment cleaning services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Purely Fort Wayne Cleaners is better than 88% of apartment cleaning services.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Purely Fort Wayne Cleaners is better than 100% of apartment cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Purely Fort Wayne Cleaners is better than 67% of apartment cleaning services.B
67

Reviews for your job

Customers hired Purely Fort Wayne Cleaners for 7 kinds of job.

Purely Fort Wayne Cleaners for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$250–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$253
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#34 / 61
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Standard cleaning”

Rick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Finished basement covered in drywall dust after bathroom addition. We have a bar, pool table, furniture, ect. All covered in dust. We were overwhelmed by the amount of dust and the large area affected. Andrea did an amazing job! Extremely thorough and made the basement look great! Was very friendly and showed…

Paid $250–300Reasonable priceStandard cleaning
Cassondra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Had my first cleaning service with Purely Fort Wayne Cleaners, and I couldn't be happier! Sasha did a fantastic job! She was professional, thorough, and paid great attention to detail. It's such a wonderful feeling coming home to a beautifully cleaned house! Looking forward to my next service. Highly recommend!

Paid $200–250Reasonable priceStandard cleaning
Christine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Lily came today and she was thorough !! My home looks great and smells heavenly!

Paid $150–200Reasonable priceStandard cleaning
Robyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Andrea was right on time, was so pleasant and did an excellent job. I will definitely recommend Purely Ft. Wayne Cleaning in the future.

Paid $300–350Reasonable priceStandard cleaningDeep clean
MeganneLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Contessa cleaned our home today and did a beautiful job. Very happy!

Paid $250–300Reasonable priceStandard cleaning
Steven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Sasha O did an excellent job cleaning my home.

Paid $250–300Reasonable priceStandard cleaning
Rick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Sasha and Catessa did a good job.

Not sureStandard cleaning
DonnaLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

My cleaners were terrific! Cleaned everything better than I expected and were very personable along the way. My kitchen never looked as clean as they got it.

Paid $500+Not sureStandard cleaningGeneral housekeepingDeep clean
MindyLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jamie was awesome. She was friendly, professional and did great work. She completed everything on my list in time. Im very satisfied and would recommend Purely Fort Wayne Cleaners and Jamie to anyone.

Great priceStandard cleaningMoving-related cleaning
CarlLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I use Purely for my real estate business. A clean house is a must when selling a home. We are using Purely for every house we sell and clients love it. The online booking is very convenient and the staff communicates very well. Today I began having my personal home cleaned. I couldn't be more pleased. Jamie was the…

Standard cleaning
ChardéLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mai was amazing and really great at her job. I would definitely recommend her to any of my friends or family.

Reasonable priceInterior & exterior window cleaningOffice & workplace cleaningStandard cleaning
NikkiLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Rating only, no written review.

Paid $100–150Great priceStandard cleaningDeep clean
Neal2 months ago★★★★★

Rating only, no written review.

Paid $150–200Reasonable priceStandard cleaning
Donna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Paid $500+Reasonable priceStandard cleaning

Price

$315+28% vs typical apartment cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 72%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean32$271–$459
Standard cleaning14$158–$253
Moving-related cleaning14$288–$477
General housekeeping7$146–$247
Interior & exterior window cleaning4$153–$360
Office & workplace cleaning4$126–$214
Upholstery cleaning4$170–$348

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