Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
Pyramid Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Pyramid Carpet Cleaning

Avondale, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 135 carpet cleaning · 5.0★ from 160 Google reviews

📞 Call (623) 330-9677Request a call back @PyramidCarpetUpholsteryCleaning ↗

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pyramid Carpet Cleaning is better than 100% of carpet cleaning.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pyramid Carpet Cleaning is better than 99% of carpet cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pyramid Carpet Cleaning is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pyramid Carpet Cleaning is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pyramid Carpet Cleaning is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pyramid Carpet Cleaning is better than —% of carpet cleaning.–
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Reviews for your job

Customers hired Pyramid Carpet Cleaning for 6 kinds of job.

Pyramid Carpet Cleaning for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–150
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$139–$373
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#51 / 87
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Pet stain & odor removal”

ThomasLocal Guide · 103 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Pat is great, always on time, does a great job, he is great on pricing. I will be using his services in the future. Don't forget to donate can goods to receive a discounted price . Sept 9,2026 Just received another excellent job of getting my carpets cleaned. Thanks Pat for doing such a great job.

Customer photo from Thomas's reviewCustomer photo from Thomas's review
Paid $100–150Great priceCarpet steam cleaningPet stain & odor removalArea rug cleaning
Ania4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Pat was great to work with. Called a day before the appointment with a reminder. Showed up on time. Did quality job and he even wore bootie to keep my floors clean. Very nice man that provided quality service

Paid $150–200Great priceUpholstery cleaningPet stain & odor removal
Carlos7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I've been using Pyramid Carpet services for years and also referred to several people I know. Honest, dependable work every time. Even if a potential client is out of the boundary of Pyramid will still give recommendations what services should cost on average and to watch out for up-charges. If you're looking to have your carpets cleaned give them a call.

Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Vernon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great communication, responsiveness, promptness, fair pricing, and one cool guy made the experience well worth money spent. There was not any upselling or overcomplicating the job. I would highly recommend Pyramid Carpet Cleaning. You know they are when a small business can stay afloat with so many corporate chains saturating the market.

Great priceCarpet steam cleaningPet stain & odor removal
Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

When we needed a quick turnaround on treating some pet stains on our stairway carpet, Pat at Pyramid Carpet Cleaning came to the rescue! He was available on short notice, punctual and did a very thorough job. Also appreciated the competitive pricing.

Customer photo from Sarah's reviewCustomer photo from Sarah's review
Paid $100–150Great priceCarpet steam cleaningPet stain & odor removal
Scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Pat is the best in the Carpet Cleaning business?

Drapes & curtain cleaningCarpet steam cleaningGeneral carpet cleaning
Phil6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

From my initial call to Pyramid, Pat was extremely efficient in his response & scheduling. Pat arrived as promised, polite & proceeded to clean our carpet. We purchased our townhouse recently & discovered our carpet very dirty with pet stains. Pat created a transformation on our carpet & we would be very happy to…

Paid $100–150Great priceGeneral carpet cleaningPet stain & odor removal
Janice7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Pat is very professional and did a great job on my older carpeting. He is very fair and honest in his pricing.

Paid $100–150Great priceGeneral carpet cleaningPet stain & odor removal
Shirley7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pat was very pleasant and professional.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
Joy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This Company is SO GREAT I have used them for many years and refer them to all my customers and friends Does a GREAT job my floors feel so good and clean after they are here I have them on a 6 months schedule Love them

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pat, did a wonderful job cleaning my carpets and removing pet stains and odor’s. He always shows up on time and is professional.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Kaylie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience. Our carpets look beautiful! Pat did an awesome job, very professional and explained everything he was doing. Price was great.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Price

$146-43% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 33%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning52$170–$334
General carpet cleaning37$170–$334
Upholstery cleaning15$189–$353
Area rug cleaning13$170–$453
Pet stain & odor removal12$139–$373
Drapes & curtain cleaning3—

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