Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts

Experts Reviews · Company report
Pyramid Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Pyramid Carpet Cleaning

Avondale, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 135 carpet cleaning · 5.0★ from 160 Google reviews

📞 Call (623) 330-9677Request a call back @PyramidCarpetUpholsteryCleaning ↗

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pyramid Carpet Cleaning is better than 100% of carpet cleaning.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pyramid Carpet Cleaning is better than 99% of carpet cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pyramid Carpet Cleaning is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pyramid Carpet Cleaning is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pyramid Carpet Cleaning is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pyramid Carpet Cleaning is better than —% of carpet cleaning.–
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Reviews for your job

Customers hired Pyramid Carpet Cleaning for 6 kinds of job.

Pyramid Carpet Cleaning for upholstery cleaning

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Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–450
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$189–$353
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 86
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Upholstery cleaning”

DebraLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Pat did an Amazing job. Found him through ChatGPT and the reviews are 100% Scheduling was easy and Pat was on time, explained the process and was very reasonable priced.

Paid $100–150Great priceUpholstery cleaningArea rug cleaning
Jeanne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Pat is friendly and courteous! And cleans completely! I will have him again!

Paid $300–350Reasonable priceUpholstery cleaningGeneral carpet cleaning
Tracy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

⭐⭐⭐⭐⭐ Excellent Service and Outstanding Results! I highly recommend Pyramid Carpet Cleaning! Pat, the owner, did an amazing job cleaning two upholstered fabric chairs and two area rugs. Everything turned out beautifully, and I couldn’t be happier with the results! Pat was professional, friendly, and provided…

Paid $150–200Great priceCarpet steam cleaningUpholstery cleaning
Ania4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Pat was great to work with. Called a day before the appointment with a reminder. Showed up on time. Did quality job and he even wore bootie to keep my floors clean. Very nice man that provided quality service

Paid $150–200Great priceUpholstery cleaningPet stain & odor removal
Hank11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve worked with Pat for a couple of years now and he has always been the utmost professional, on time, friendly and does a great job on our carpets, I would highly recommend Pyramid Carpet Cleaning

Paid $100–150Great priceCarpet steam cleaningUpholstery cleaning
Herb7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had a really good experience with Pat. He was reasonable and on time and did not try to over sell his services. Highly recommend.

Paid $250–300Reasonable priceCarpet steam cleaningUpholstery cleaning
Tiffany6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I found this company by searching for upholstery/furniture cleaning locally and I’m so glad I did. Pat was dependable, showed up right on time, and was able to schedule me just a few days after I reached out. His pricing was the best I found, and his communication was excellent throughout the whole process. When he…

Paid $200–250Great priceUpholstery cleaning
DebraLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Pat is very courteous, professional and efficient. His cleaning skills were first rate! I had furniture and two bedroom carpets cleaned. Well worth what I paid. I highly recommend Pat if you need upholstery and/or carpet cleaning. He also goes above and beyond and collects donated food items for the food bank. Plus,…

Paid $250–300Great priceCarpet steam cleaningUpholstery cleaning
SuellenLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Pat from Pyramid Carpet cleaning arrived on time & did a wonderful job cleaning our carpets, rugs & 3 chairs. His price was 1/2 the other quote I had received. We liked the method of cleaning Pat used. Everything was extremely clean, dried in good time & our home smells fresh & clean. I highly recommend Pyramid for…

Paid $400–450Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
JamesLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Pat did an exceptional job cleaning our patio furniture cushions! He arrived on time, worked like crazy and the results speak for themselves! He cleaned cushions for a love seat, six chairs and an ottoman. All look great! He was recommended to me and I recommend him to you!

Customer photo from James's review
Paid $300–350Reasonable priceUpholstery cleaning
Bryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Pat is the best!! Not only incredible at his craft but, a great guy. Highly recommend!!

Paid $400–450Great priceCarpet steam cleaningUpholstery cleaningArea rug cleaning
Randi9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

OMG I thought my carpet was beyond life itself. Pat restored everything with brilliance of color to the fiber and soft texture. I am more than happy.

Paid $200–250Reasonable priceCarpet steam cleaningUpholstery cleaning
perry14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Pat uses a dual process so he scrubs the carpet first and then extracts it to get the maximum dirt out of the carpet. The carpet dried in about 2 and 1/2 hours with the fans on and it looked beautiful. Pat also clean the grout in my tile and I came out looking amazing. Thank you Pat for your honesty your…

Area rug cleaningGeneral carpet cleaningUpholstery cleaning
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pat, did a wonderful job cleaning my carpets and removing pet stains and odor’s. He always shows up on time and is professional.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Denise3 years ago★★★★★

Rating only, no written review.

Upholstery cleaning+ Punctuality+ Quality+ Professionalism

Price

$146-43% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 33%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning52$170–$334
General carpet cleaning37$170–$334
Upholstery cleaning15$189–$353
Area rug cleaning13$170–$453
Pet stain & odor removal12$139–$373
Drapes & curtain cleaning3—

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