House cleaning service · Rock Island, IL · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%98+14.9Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 90 post construction cleaningiPosition by Experts Score among all companies we track in this category. · better than 85%
5.0★★★★★49 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
43%reviews answered by the owner
$189typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate QC Focus Clean five stars based on forty-nine reviews, noting the company's responsiveness to client needs. Customers frequently cite thorough deep cleaning, move-out services, and office maintenance as key offerings. Recurring themes include punctuality, professional communication, and reasonable pricing. Many clients describe the staff as trustworthy and accommodating, particularly when assisting individuals with disabilities or health challenges. No common criticisms appear in the provided five-star excerpts.
Google rating: 5.0 out of 5 from 49 reviews (100% five-star).
Reviews on this page: 49 Google reviews (44 with written comments).
Owner responses: the business replied to 43% of reviews.
Most recent review: October 17, 2026.
Service: Post Construction Cleaning serving Rock Island, Illinois.
Data from Google, last updated November 10, 2026.
Score profile vs other post construction cleaning
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
QC Focus CleanPost Construction Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.QC Focus Clean: 99/100 on this factor. Category median: 92.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.QC Focus Clean: 97/100 on this factor. Category median: 92.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.QC Focus Clean: 99/100 on this factor. Category median: 98.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.QC Focus Clean: 98/100 on this factor. Category median: 100.A
98
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.QC Focus Clean: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 84.–
–
Bar = this company · dark tick = category median.
Star ratings
49 Google reviews we collected
5.0of 5
5 stars49100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 44 written reviews
100%praise
Praise90100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price120%
Reasonable480%
Overpriced00%
Not sure00%
$189-21% vs typical post construction cleaning
Middle half of what 5 customers paid ($170–$235) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results2326%
Staff & attitude1921%
Would recommend1719%
Speed & response1011%
Price & value89%
Communication78%
Honesty & trust67%
What customers talk about
We read 44 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very easy to work with and Val always does an amazing job, I'd highly recommend to anyone”
“Val and her team member seem like nice, hardworking people.”
“I would definitely use them again and would recommend them to anyone needing an excellent cleaning company.”
“Kelin was very quick and accommodating to get us scheduled in right away for an office cleaning.”
“I recommend QC focus clean to anyone looking for a trustworthy, reliable, and reasonably priced cleaning company.”
“Leta, the owner, listened to my needs and recommended Val.”
“She does a fantastic job, is very thorough, reliable and we trust them in our home.”
People customers mention
Katie3 reviews
Juli3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired QC Focus Clean for 4 kinds of job. Pick one to see what they paid and said.
LindaLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Focus cleaned both my house and my neighbor’s house yesterday for the first time. A crew of three led by Brie worked hard. They cleaned things that hadn’t been done in a very long time. They were open to anything we suggested. When finished Brie had us do a walkthrough to be sure we were satisfied. I felt they were…
Paid $150–200Reasonable priceStandard cleaning
JoelLocal Guide · 33 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Very easy to work with and Val always does an amazing job, I'd highly recommend to anyone
Paid $150–200Great priceGeneral housekeeping
Linda10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Val did a very good job cleaning our home. Everything thing sparkled when she was done.
Paid $150–200Reasonable priceStandard cleaning
KristaLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
They did a good job at a reasonable price! Val and her team member seem like nice, hardworking people. Will definitely book with them again!
Focus cleaned both my house and my neighbor’s house yesterday for the first time. A crew of three led by Brie worked hard. They cleaned things that hadn’t been done in a very long time. They were open to anything we suggested. When finished Brie had us do a walkthrough to be sure we were satisfied. I felt they were trustworthy in my home. I highly recommend them. We plan to use them monthly.
Price assessment: Reasonable price
Price: $150–200
Services: Standard cleaning
Joel GordonLocal Guide · 33 reviewsiTotal number of Google reviews Joel has written across all businesses on Google Maps, not just this one.
We had our first clean with QC today and they were so great! Val was so kind and accommodating with my little one that was napping. Will definitely be scheduling again!
Tracy Mendoza1 reviewiTotal number of Google reviews Tracy has written across all businesses on Google Maps, not just this one.
Val is amazing! My husband and I just keep noticing all of the big and small things that she accomplished on her first visit. My house hasn’t been this clean in years. We couldn’t be happier! Thanks QC Focus Clean!
Services: Standard cleaning
Erin Burmahl8 reviewsiTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
First time customer, but it won't be the last! Val & Andrew came to help get my house under control after years of trying (often failing) to stay on top of it because of my disabilities. They were thorough, personable, and kind. I definitely did not feel judged, which was my fear and why I put it off so long. What a weight off. Thank you so much. I'll be getting a regularly scheduled appointment!
Cole Sawickis3 reviewsiTotal number of Google reviews Cole has written across all businesses on Google Maps, not just this one.
Kelin was very quick and accommodating to get us scheduled in right away for an office cleaning. The crew did a great job, and you can’t beat the price. I recommend to anybody in the Quad Cities area.
Response from the owner · a year ago
We're so glad you had a great experience! Thank you for acknowledging Kelin's help and the crew's work. We appreciate your recommendation to others in the Quad Cities
Elizabeth Douglas2 reviewsiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
This service literally has changed my life, more than once. That may sound cheesy but it's true. I've been struggling with my mental and physical health for a very long time, and I need a lot of help, but don't have a support system. This service has helped me more than once in giving me a reset. They've always done an amazing job and been sensitive and compassionate. I'm a very nervous person, so their kindness has been a blessing for me. Thank you so much and please keep doing AMAZING work.
Response from the owner · a year ago
We are genuinely moved by your review. Thank you for sharing how our service has helped you get the reset you needed. We are so proud of our team for being consistently sensitive and compassionate, especially since we understand how important kindness is for our clients. We deeply appreciate your kind words and look forward to continuing to serve you
