GUTTER INSTALLATION SERVICES · MURFREESBORO, TN
Quality Exteriors Roofing logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%12+4.2Reliability 15%19+2.9Craft & service 20%50+10Value 10%68+6.8Momentum 8%96+7.7Track record 7%96+6.7Accountability 5%12+0.6Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.39SCORE

Quality Exteriors Roofing

Better than 23% of gutter installation services · #10 of 13

4.9★504 Google reviewsGoogle star rating as shown on Google Maps.
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
2.1%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
44%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Quality Exteriors Roofing for gutter cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 1 Google reviews tagged “Gutter cleaning”

★★★★★ Mud · 4 years ago

Quality Exteriors is a fantastic company! Their name says it all. Our roof was professionally replaced in a timely fashion. The customer service was outstanding! Our representative Zack is the best! He spent a lot of time with us to explain everything and made sure our new roof was 100%! I highly recommend Quality…

Gutter cleaningRoof damage repairRoof inspection+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Quality, grey = gutter installation services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.94★ (18 reviews)2024-Q2: 5.00★ (13 reviews)2024-Q3: 5.00★ (1 reviews)2024-Q4: 4.00★ (4 reviews)2025-Q1: 5.00★ (25 reviews)2025-Q2: 4.78★ (58 reviews)2025-Q3: 5.00★ (7 reviews)2025-Q4: 5.00★ (52 reviews)2026-Q1: 5.00★ (6 reviews)2026-Q2: 5.00★ (15 reviews)2026-Q3: 4.96★ (24 reviews)2026-Q4: 5.00★ (1 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$15k+261% vs typical gutter installation services

Bar = middle half of what customers paid · gold mark = category median.

Great price 55%Reasonable 42%Overpriced 0%Not sure 4%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%12+4.2Reliability 15%19+2.9Craft & service 20%50+10Value 10%68+6.8Momentum 8%96+7.7Track record 7%96+6.7Accountability 5%12+0.6Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
12
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
19
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
50
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
68
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
96
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
96
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
12

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+156 / −1
Professionalism
+170 / −2
Responsiveness
+136 / −1
Punctuality
+122 / −1
Value
+106 / −1

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