GUTTER INSTALLATION SERVICES · MURFREESBORO, TN
Quality Exteriors Roofing logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%12+4.2Reliability 15%19+2.9Craft & service 20%50+10Value 10%68+6.8Momentum 8%96+7.7Track record 7%96+6.7Accountability 5%12+0.6Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.39SCORE

Quality Exteriors Roofing

Better than 23% of gutter installation services · #10 of 13

4.9★504 Google reviewsGoogle star rating as shown on Google Maps.
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
2.1%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
44%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Quality Exteriors Roofing for gutter installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Gutter installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 8

All 33 Google reviews tagged “Gutter installation” · showing 20

★★★★★ james · a year ago

Everyone was professional and great jobs were completed. The house photos show great work well done. Give everyone a 5 stars. Bo Teague get 10 stars for his outstanding customer service. Thanks to everyone involved.

Great priceRoof repair for storm & wind damageGutter installationRoof inspection
★★★★★ Brian · a year ago

Seamless operation, quality work

Roof repair for storm & wind damageGutter installation
★★★★★ Tim · 3 years ago

They were great to work with and did a fantastic job.

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
★★★★★ rob · 3 years ago

Very professional, great quality work, and performed on time.

Attic venting installationGutter installationRoof damage repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Chris · 4 years ago

Quality Exterior is the top roofing company in middle TN. they are responsive and do top quality work. if you have a job that needs done and done right these are the guys to call!

Gutter installationRoof installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Mark · 4 years ago

So lucky to have gone with Quality Exteriors. Zack is absolutely amazing! He thoroughly oversaw my roof repair after hail damage and is quick to answer any questions even a year after installation. Plus he gives me good fishing tips ; ) Mikey and Creed did a great job following up on an inspection of small leak.…

Gutter installationGutter repairsRoof damage repair+ Punctuality+ Quality+ Professionalism
★★★★★ Donald · 4 years ago

Excellent diagnosis and repair of major problems with roof and gutters. No hesitation with offering recommendations for Quality Exteriors. Will definitely use them again if necessary.

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Jennifer · Edited 4 years ago

Zack was fantastic! Love our new roof!

Attic ventingGutter installationRoof installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Linda · 4 years ago

Jaime Westenbarger helped us from beginning to end of project ….made time to meet with adjuster… Brought good variety of shingle samples for preview…. and kept us fully informed at all times about timing of roof installation and gutter repair! The roofers and site manager did a GREAT JOB! We were fully satisfied!!…

Attic ventingGutter installationRoof inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Kelsey · 4 years ago

Blake Pugh is the man for the job! Not only was he punctual but very respectful when entering my home and was very informative on what he was doing and took the time to look at everything I had questions about and more that I didn’t see! He also helped me with going through our insurance company and met with the…

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Rini · 4 years ago

Jaime and his team at Quality Exteriors were great! Easy to work with and very communicative. They did a wonderful job and I highly recommend them.

Gutter installationGutter repairsRoof installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Tyler · 5 years ago

I used Quality Exteriors in an insurance claim for my roof from some hail damage in early 2021. We ended up replacing all the shingles, about 3/5 of the cedar shakes (one side of the house was not damaged), flashing two chimneys, replacing front gutters, and adding rear gutters. Working between QE & my insurance…

Attic ventingGutter installationGutter repairs+ Responsiveness+ Punctuality+ Quality
★★★★★ Michael · 5 years ago

Qualitly exteriors, did exactly what they said they we’re going to do. They went above and beyond for me and my wife. Are roof was leaking back in august and we called Qualitly exteriors and spoke with Jennie and she had Niko and creed come out and verify the damage. Once upon arrival they noticed the damage and…

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Cameron · 5 years ago

Nashville has been a dream for me but the weather has done it’s fair share of keeping me on my toes. The past 2 years I have dealt with substantial damage to my roof and gutters and I expected the entire repair process to be a nightmare. Thankfully I had a friend recommend Jaime at Quality Exteriors and I’m so glad…

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Francis · 5 years ago

Quality Exteriors has been an absolute pleasure to work with! I contacted them initially to repair a section of my gutter that had fallen due to ice last winter. They promptly inspected the damage, gave me an estimate and I hired them to do the work. Their installation was excellent. Upon inspection of my gutters,…

Attic ventingGutter installationGutter repairs+ Responsiveness+ Punctuality+ Quality
★★★★★ Kevin · 5 years ago

Thank you Blake, for a job well done

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Lora · 5 years ago

Very nice and professional and affordable highly recommend! Blake is wonderful! Thanks a million!

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Bud · 5 years ago

Blake Pugh was the best I've ever had to repair my house from damage I would request for him to come back if I have anything else for him to do thanks Blake for all your hard work and help to get it done

Attic ventingGutter installationGutter repairs+ Responsiveness+ Punctuality+ Quality
★★★★★ Marcus · 5 years ago

Quality Exteriors were great. Blake Pugh came by did my inspection and got the job done.gave me a better quote than other roofing companies. Fixed pryor problems that was not seen before installation. Great work and outstanding customer service. Would recommend them to anyone who needs there roof repaired

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Chris · 5 years ago

This company has been very professional and honest since day 1. Blake has exceeded expectations and makes me feel like I'm his only client when I know I'm not. The crew that worked on our house were fast and precise. They worked extremely hard and were very respectful of our home.

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality

Show more gutter installation reviews (13 more) →

vs category

Blue = Quality, grey = gutter installation services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.94★ (18 reviews)2024-Q2: 5.00★ (13 reviews)2024-Q3: 5.00★ (1 reviews)2024-Q4: 4.00★ (4 reviews)2025-Q1: 5.00★ (25 reviews)2025-Q2: 4.78★ (58 reviews)2025-Q3: 5.00★ (7 reviews)2025-Q4: 5.00★ (52 reviews)2026-Q1: 5.00★ (6 reviews)2026-Q2: 5.00★ (15 reviews)2026-Q3: 4.96★ (24 reviews)2026-Q4: 5.00★ (1 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$15k+261% vs typical gutter installation services

Bar = middle half of what customers paid · gold mark = category median.

Great price 55%Reasonable 42%Overpriced 0%Not sure 4%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%12+4.2Reliability 15%19+2.9Craft & service 20%50+10Value 10%68+6.8Momentum 8%96+7.7Track record 7%96+6.7Accountability 5%12+0.6Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
12
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
19
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
50
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
68
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
96
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
96
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
12

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+156 / −1
Professionalism
+170 / −2
Responsiveness
+136 / −1
Punctuality
+122 / −1
Value
+106 / −1

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