GUTTER INSTALLATION SERVICES · MURFREESBORO, TN
Quality Exteriors Roofing logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%12+4.2Reliability 15%19+2.9Craft & service 20%50+10Value 10%68+6.8Momentum 8%96+7.7Track record 7%96+6.7Accountability 5%12+0.6Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.39SCORE

Quality Exteriors Roofing

Better than 23% of gutter installation services · #10 of 13

4.9★504 Google reviewsGoogle star rating as shown on Google Maps.
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
2.1%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
44%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Quality Exteriors Roofing for skylight repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Skylight repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3

All 4 Google reviews tagged “Skylight repair”

rob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional, great quality work, and performed on time.

Attic venting installationGutter installationRoof damage repair+ Responsiveness+ Punctuality+ Quality
Jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Quality Exteriors was great from the beginning and Jamie was very responsive and answered all of our questions. You want a roofer that does it right the first time and looks out for you the customer, Quality Exteriors is that company.

Attic ventingRoof installationSkylight repair+ Responsiveness+ Punctuality+ Quality
Bud2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Blake Pugh was the best I've ever had to repair my house from damage I would request for him to come back if I have anything else for him to do thanks Blake for all your hard work and help to get it done

Attic ventingGutter installationGutter repairs+ Responsiveness+ Punctuality+ Quality
TheLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Attic ventingGutter installationGutter repairs+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Quality, grey = gutter installation services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.94★ (18 reviews)2024-Q2: 5.00★ (13 reviews)2024-Q3: 5.00★ (1 reviews)2024-Q4: 4.00★ (4 reviews)2025-Q1: 5.00★ (25 reviews)2025-Q2: 4.78★ (58 reviews)2025-Q3: 5.00★ (7 reviews)2025-Q4: 5.00★ (52 reviews)2026-Q1: 5.00★ (6 reviews)2026-Q2: 5.00★ (15 reviews)2026-Q3: 4.96★ (24 reviews)2026-Q4: 5.00★ (1 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$15k+261% vs typical gutter installation services

Bar = middle half of what customers paid · gold mark = category median.

Great price 55%Reasonable 42%Overpriced 0%Not sure 4%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%12+4.2Reliability 15%19+2.9Craft & service 20%50+10Value 10%68+6.8Momentum 8%96+7.7Track record 7%96+6.7Accountability 5%12+0.6Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
12
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
19
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
50
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
68
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
96
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
96
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
12

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+156 / −1
Professionalism
+170 / −2
Responsiveness
+136 / −1
Punctuality
+122 / −1
Value
+106 / −1

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