Is Quality Exteriors Roofing any good?
Our verdict: mixed — #10 of 13 gutter installation services, better than 23%. Customers single out its momentum and track record; accountability is where it trails.
Momentum — better than 96% of peers
Track record — better than 96% of peers
Reliability — 19th percentile
Satisfaction — 12th percentile
Accountability — 12th percentile
Price $$$$: 261% above typical
Quality Exteriors Roofing for roof inspection
Clear ✕78 customers reviewed a roof inspection job here and rated it 5.00★. For this job it ranks #4 of 10 gutter installation services we track.
All 78 Google reviews tagged “Roof inspection” · showing 60
Blake worked on our roof and did a phenomenal job! He was very communicative through the whole process and made sure we were happy with the final progress!
After checking out multiple roofing companies in Middle Tennessee, I went with Quality Exteriors based on multiple recommendations by others for my roof inspection and repairs—and I’m thrilled I did. From the first call, their customer service was top-notch: responsive, professional, and super helpful with all my…
Everyone was professional and great jobs were completed. The house photos show great work well done. Give everyone a 5 stars. Bo Teague get 10 stars for his outstanding customer service. Thanks to everyone involved.
Super helpful and efficient -
Great service and knowledge from Jared and Brian in getting my damage assessed. Looking forward to the replacement.
Very professional and helpful. Helped us navigate dealing with insurance company. Made every aspect of the process easy. Follow up was done to make sure we were satisfied with job. Working with Zack Primm was above and beyond.
Great service, quality work.
Roofing issues? Quality Exteriors should be your go-to shop. Hands down, they provided one of the best customer service experiences ever. Everett Torpey was absolutely awesome. He did my inspection and returned to meet with my adjuster. The crew was on time (tip-top dot), worked diligently throughout the day, and…
They were great to work with and did a fantastic job.
Jaime was great to work with. Very responsive and was able to make the process as easy as possible. Would highly recommend.
Blake is Amazing ! He is going above and beyond to make sure my Father Is not taken advantage of by his insurance company. If you want someone honest , reliable ,and well versed in all the different aspects of construction , and has knowledge of insurance companies so you aren't taken advantage of, I Overly…
Very professional, great quality work, and performed on time.
I used Quality Exteriors to help with my roof project. Franklin was amazing to work with! He came to my house the same day i had a roofing issue, again to meet the adjuster and one more time during the replacement. The workmanship of the crew is impressive- they showed up on time, kept the work site neat and were…
Blake is helping us with our roof getting taken care of. They go above and beyond. They are strong in insurance questions. We are still working with insurance, but Blake is walking us through this process.
“Quality” best describes the service. Roof installed in 2023. They did an outstanding job and communicated clearly and effectively throughout the entire process. Salesman Jaime walked us through every step and gave us excellent input on all our options. He put us at ease with the entire job. Our experience couldn’t have been better with Quality Exteriors.
Blake Pugh was very professional and knowledgeable of his domain of expertise. He set our mind at ease that we could trust him and what he shared.
I couldn't be happier with the experience I received with Quality Exteriors. I called them after a Wind Storm damaged my roof, and not only were they out a day later, before the next rain came through, the damage was repaired at no cost to myself. Dan Markley was an absolute joy to work with, and I'll be calling…
So lucky to have gone with Quality Exteriors. Zack is absolutely amazing! He thoroughly oversaw my roof repair after hail damage and is quick to answer any questions even a year after installation. Plus he gives me good fishing tips ; ) Mikey and Creed did a great job following up on an inspection of small leak. Highly recommend these guys.
Excellent diagnosis and repair of major problems with roof and gutters. No hesitation with offering recommendations for Quality Exteriors. Will definitely use them again if necessary.
Jamie has gone beyond what was needed to encourage my Insurance holder to replace our roof. He was great. And the roof looks fantastic. Thanks
Great! Blake Pugh is a wonderful person to work with!
I had many missing shingles after a recent storm. The insurance denied Roof replacement and opted for repair. Jaimie negotiated with them and explained why we need full replacement, they finally agreed. 2 weeks later I had a new roof. The work began and finished on time. The workers were cordial and very…
Quality Exteriors is a fantastic company! Their name says it all. Our roof was professionally replaced in a timely fashion. The customer service was outstanding! Our representative Zack is the best! He spent a lot of time with us to explain everything and made sure our new roof was 100%! I highly recommend Quality…
Jaime Westenbarger helped us from beginning to end of project ….made time to meet with adjuster… Brought good variety of shingle samples for preview…. and kept us fully informed at all times about timing of roof installation and gutter repair! The roofers and site manager did a GREAT JOB! We were fully satisfied!! Would highly recommend.
Blake Pugh is the man for the job! Not only was he punctual but very respectful when entering my home and was very informative on what he was doing and took the time to look at everything I had questions about and more that I didn’t see! He also helped me with going through our insurance company and met with the…
I live in spring hill and my parents live in Nashville and they did a great job for us. Thank you Franklin for all your help and your kindness. Customer since 2017.
Mikey, and his team showed up to do my inspection and we’re very clear and professional about all the work that was completed around my house. Very much appreciated!!
Our new house needed a roof leak repair and our agent highly recommended Jamie and Quality Exteriors. Jamie inspected our roof and gave us options for repair and replacement of a 12 year old roof. We decided to replace our roof and the price, service and installation went great. Jamie has also been very responsive…
Ive worked with Jaime and his team to assist my clients with their property needs. I've seen him Handle big commercial buildings to normal homes. Well versed in identifying problems. Can assist with insurance claims and adjuster meetings, professional a+ service
Frank Hammond was the rep and the crew completed the work on time and as expected. He was very clear and knowledgeable with the homeowner. I would highly recommend
Franklin stopped in to do a roof inspection. While inspecting, he found a minor issue and was kind enough to fix it free of charge. Very professional! Highly recommend!! Go Vols (he loves the Vols)
Jaimie and his crew were awesome. My husband is very particular about his yard and the crew took very good care of shrubs and lawn and left nothing behind once job finished. We had trouble with insurance, but Jaime assisted our insurance agent and got us a new roof. Would definitely tell others about Quality Exteriors!
I used Quality Exteriors in an insurance claim for my roof from some hail damage in early 2021. We ended up replacing all the shingles, about 3/5 of the cedar shakes (one side of the house was not damaged), flashing two chimneys, replacing front gutters, and adding rear gutters. Working between QE & my insurance…
Franklin was very professional and honest with us when he inspected our roof. I would recommend him and this company to anyone.
Franklin at quality exteriors is the best to work with. My mother in law had a unsolicited roofer show up and tell her she needed a new roof. I decided to call Franklin at Quality Exteriors and he came out and was honest and professional. He let us know that she still had a few years left on the roof but could…
Had an occasional leak in a rental I manage... A friend suggested I reach out to Luke Alsup... Even though the weather had been crazy and there were a lot of damaged properties in the area, Luke made the time to come out within a couple of days to locate our issues. Very professional on-site and followed up after…
So glad I chose Quality Exteriors to handle my project. Jamie did a phenomenal job working with my insurance company helping to get my entire roof taken care of. I would recommend them to all my friends and neighbors who ask
Qualitly exteriors, did exactly what they said they we’re going to do. They went above and beyond for me and my wife. Are roof was leaking back in august and we called Qualitly exteriors and spoke with Jennie and she had Niko and creed come out and verify the damage. Once upon arrival they noticed the damage and…
Nashville has been a dream for me but the weather has done it’s fair share of keeping me on my toes. The past 2 years I have dealt with substantial damage to my roof and gutters and I expected the entire repair process to be a nightmare. Thankfully I had a friend recommend Jaime at Quality Exteriors and I’m so glad…
Quality exteriors, especially Jaime Westenbarger takes pride in their professionalism and it certainly shows. I had a great experience with Jaime and have already referred several of my friends to him. This company is very knowledgeable and helpful when it comes to answering questions and made me feel confident when…
Adam was fantastic to deal with after the most recent set of storms. Very professional. Would definitely recommend to family and friends.
I have referred and done business with Quality Exteriors for nearly a decade. They have consistently been responsive, competent, and professional in every transaction.
Quality Exteriors has been an absolute pleasure to work with! I contacted them initially to repair a section of my gutter that had fallen due to ice last winter. They promptly inspected the damage, gave me an estimate and I hired them to do the work. Their installation was excellent. Upon inspection of my gutters,…
Thank you Blake, for a job well done
Very satisfied with the work completed and crew. Blake kept us informed with the progress.
Very nice and professional and affordable highly recommend! Blake is wonderful! Thanks a million!
They went above and beyond to meet our expectations. Blake and the team helped out tremendously. We will be returning customers.
Blake Pugh was the best I've ever had to repair my house from damage I would request for him to come back if I have anything else for him to do thanks Blake for all your hard work and help to get it done
Blake was very pleasant to work with! I will definitely use them in the future
Blake was a huge help through process. Really appreciated having him help me through this and walked me through each step. Overall a great experience with this company. Highly recommend.
Quality Exteriors were great. Blake Pugh came by did my inspection and got the job done.gave me a better quote than other roofing companies. Fixed pryor problems that was not seen before installation. Great work and outstanding customer service. Would recommend them to anyone who needs there roof repaired
We had damage to our room in 2020. Mikey came out and assessed what needed to be done. He was very through on explaining everything that was to be done. Very professional and great to work with. Highly recommend
Very professional, honest, dependable.and trustworthy. One I can recommend to friends and family.
Blake did an awesome job from beginning to end. He responded to all questions quickly and kept in contact. Also, he fought for us to get a full new roof vs storm damage repair. The guys came out and finished quickly. I highly recommend Blake with Quality Exteriors.
Blake with Quality Exteriors was a huge help and Godsend. He patiently guided us through the process of estimating storm damage and working on the claim with our insurance company. He worked hard to source the decorative material we wanted for our roof and quickly found a backup material when our first choice was…
Scott Thornton is the salesperson we worked with. Friendly and very professional throughout the entire roof replacement process. Very easy to work with, will always return your call or text message. Walked us thru the process and met with the insurance adjuster to inspect the roof. The assistance provided working…
This company has been very professional and honest since day 1. Blake has exceeded expectations and makes me feel like I'm his only client when I know I'm not. The crew that worked on our house were fast and precise. They worked extremely hard and were very respectful of our home.
I had a bad experience with another company. When Steve CHRISTAL took over with quality exteriors everything went so smoothly. All the workers were extremely courteous and efficient. They let me know what was going on every step of the way. No worries, no cleanup. I would give them A 100% rating from start to finish.
We are new to TN and had no idea what a hail storm could do to our roof. Blake came out and inspected and advised us on repairs/replacement and guided us through the process with our insurance company. It turned out to be a big job. Blake was professional, friendly and kept us advised of the entire process. Our new…
We received exceptional service from Creed & Steve today as they repaired our roof. Not only did they repair the damage but the actually fixed it in a way that area won't be problematic if snow and ice pile up on our roof in the future. They also found a couple other areas that needed some work to avoid any future…
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Quality Exteriors Roofing
Is Quality Exteriors Roofing good?
Yes by most measures: 4.9★ from 504 Google reviews and an Experts Score of 39/100 (grade D), #10 of 13 gutter installation services we track. 2.1% of reviews in the last two years were 1–2★ (category average 1.1%).
How much does Quality Exteriors Roofing charge?
Customers reported a typical bill of $15k (middle half $2.7k–$21k), 261% above the gutter installation services median of $4.1k.
What do customers hire Quality Exteriors Roofing for?
Mostly roof installation (118), roof repair (79), roof inspection (78), roof repair for storm & wind damage (72).
Does the owner respond to complaints?
The owner replied to 44% of 1–3★ reviews (category: 61%).
