Is Quality Exteriors Roofing any good?
Our verdict: mixed — #10 of 13 gutter installation services, better than 23%. Customers single out its momentum and track record; accountability is where it trails.
Momentum — better than 96% of peers
Track record — better than 96% of peers
Reliability — 19th percentile
Satisfaction — 12th percentile
Accountability — 12th percentile
Price $$$$: 261% above typical
Quality Exteriors Roofing for roof installation
Clear ✕118 customers reviewed a roof installation job here and rated it 4.98★. Most paid $18,000–20,000 (category typical: $11k–$25k). For this job it ranks #3 of 10 gutter installation services we track.
All 118 Google reviews tagged “Roof installation” · showing 40
Couldn't have asked for a better experience. Tyler was helpful, honest and made sure we were completely satisfied with the new roof.
Great roofing company. Love my roof. Chuck Russell took care of everything for me. Scheduling the job, getting 2nd quote from my insurance when additional work needed to be done. Wonderful overall experience. I didn't have to worry about a thing.
My overall experience was GREAT! Chuck gave me the absolute best price with an outstanding product, the best warranty along with excellent communication throughout my roof replacement. The crew that installed my roof was outstanding! The only reason for 4 stars instead of 5 was the lack of attention to detail from…
We had a great experience with Tyler and his team. They did an excellent job on our roof and left everything spotless afterward. Would definitely recommend!
Chuck did a great job helping us get our new roof. Highly recommend
Quality Exteriors did an outstanding job on my new roof. The work was completed in one day from removal, to replacement, to clean up! I was provided great service prior to installing, for planning the project and selecting shingle type plus soffits. All around great company providing professional and budget friendly exterior upgrades for homes!
I have used this company many times over many years on my residential and commercial properties! They are unmatched in the quality of their work and professionalism! I highly recommend them!!
Jason was the best! He was there from start to finish and made this a great experience. Highly recommend.
After sustaining damage to our roof during an ice storm in January of 2026, we contacted several roofing companies to interview contractors for the job of repairing the damage. Franklin Hammond at Quality Exteriors stood out to us for the knowledge he possessed in regard to roofing but especially his expertise with…
After checking out multiple roofing companies in Middle Tennessee, I went with Quality Exteriors based on multiple recommendations by others for my roof inspection and repairs—and I’m thrilled I did. From the first call, their customer service was top-notch: responsive, professional, and super helpful with all my…
Worked with Quality Exteriors for years, and how refreshing it is to work with a team that embodies their name. From the initial meeting to final completion every detail exceeded my expectation. Susan did an awesome job with my project and I would not hesitate to contact them again!!
Susan, Jeannie, and the entire team made the whole roofing process absolutely seamless. Their communication was excellent from start to finish, and the execution was top-notch. Highly recommend!
Worked with Susan through my roofing process and was wonderful. Definitely have my business in the future
Such a great experience working with this group. Top notch professionalism and quality. 10 out of 10! Susan C
Quality Exteriors really came through for us on our roof replacement. Jack guided us the whole way and kept us well-informed. Couldn’t have asked for better help.
Being in real estate here for over 20 years, I’ve had experiences with just about every company. There’s no comparison with QE. They are honest about whether repairs are or aren’t needed, plus are diligent about helping the client pursue insurance coverage/ replacement if there’s been a recent storm. Chuck…
I want to give some appreciation to Bo Teague at Quality Exteriors. He has a calm way of explaining things, a respectful attitude, and a genuine kindness that truly stands out. He makes the whole experience feel smoother. Thanks so much, Bo!
Bo Teague has been a good friend of mine for a long time, and I send him referrals from my customers all the time. I have only always gotten raving remarks about his honesty and expertise. Definitely use him for any of your roofing needs!!
This company delivers a great product. Attention to detail (including supervisors on every job) separates them from other contractors in the area. Everett is super knowledgeable and gave us clear expectations
Everett at Quality Exteriors has helped us twice now with full roof repairs. We have been extremely happy and impressed with both the quality of the work as well as the communication, transparency, and professionalism of both experiences. Highly highly recommend.
I recently had our roof replaced by Quality Exteriors, and we couldn't be happier with the results! From start to finish, the entire process was seamless and professional. We had 3 other bids and glad we chose Quality Exteriors. First and foremost, we have to give a huge shout-out to our salesperson, Everett. He…
Great personal interaction from the time requesting estimate through to completion. Doing a roof is a stressful time for a home owner but Jason made process easy. The team worked through heat and storm to get my roof done efficiently and it looks great! Thanks!!
The entire Quality Exteriors team was highly professional and attentive to our needs. They worked well with our insurance carrier, providing relevant and timely information.
Very professional and helpful. Helped us navigate dealing with insurance company. Made every aspect of the process easy. Follow up was done to make sure we were satisfied with job. Working with Zack Primm was above and beyond.
QE did my roof a year ago. I’m late with the review but life happened. I love my roof it looks amazing. Everyone was very professional and the communication was top notch. The only reason I did not give 5 stars is that I have nails protruding out everywhere in the attic. I don’t use my attic often so I didn’t notice…
Roofing issues? Quality Exteriors should be your go-to shop. Hands down, they provided one of the best customer service experiences ever. Everett Torpey was absolutely awesome. He did my inspection and returned to meet with my adjuster. The crew was on time (tip-top dot), worked diligently throughout the day, and…
Franklin Hammond was outstanding in both customer service and timeliness. He answered all of our questions and provided a quote the same day he visited our house. The crew of five supervised by Jorge did an excellent job of completing our roof replacement in one day and left our property in great condition. I highly…
They were great to work with and did a fantastic job.
Jaime was great to work with. Very responsive and was able to make the process as easy as possible. Would highly recommend.
Very professional, great quality work, and performed on time.
I used Quality Exteriors to help with my roof project. Franklin was amazing to work with! He came to my house the same day i had a roofing issue, again to meet the adjuster and one more time during the replacement. The workmanship of the crew is impressive- they showed up on time, kept the work site neat and were…
“Quality” best describes the service. Roof installed in 2023. They did an outstanding job and communicated clearly and effectively throughout the entire process. Salesman Jaime walked us through every step and gave us excellent input on all our options. He put us at ease with the entire job. Our experience couldn’t have been better with Quality Exteriors.
I can’t say enough good things about Quality Exteriors. I was in need to a new roof after recent storm damage. Jaime Westenbarger was the Representative that showed up to access the damage. There was absolutely no pressure in Jaime’s approach. I met with multiple companies before choosing Quality, and without a…
Blake Pugh was very professional and knowledgeable of his domain of expertise. He set our mind at ease that we could trust him and what he shared.
Always very responsive and professional. I never wait more than a day to get what I need answered.
Quality Exterior is the top roofing company in middle TN. they are responsive and do top quality work. if you have a job that needs done and done right these are the guys to call!
Used QE for several large multifamily projects. Best value in the Nashville market based on competitive pricing, proactive procurement, and quality installation. Highly recommend for all multifamily roofing needs!
Excellent diagnosis and repair of major problems with roof and gutters. No hesitation with offering recommendations for Quality Exteriors. Will definitely use them again if necessary.
Jamie has gone beyond what was needed to encourage my Insurance holder to replace our roof. He was great. And the roof looks fantastic. Thanks
Great! Blake Pugh is a wonderful person to work with!
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Quality Exteriors Roofing
Is Quality Exteriors Roofing good?
Yes by most measures: 4.9★ from 504 Google reviews and an Experts Score of 39/100 (grade D), #10 of 13 gutter installation services we track. 2.1% of reviews in the last two years were 1–2★ (category average 1.1%).
How much does Quality Exteriors Roofing charge?
Customers reported a typical bill of $15k (middle half $2.7k–$21k), 261% above the gutter installation services median of $4.1k.
What do customers hire Quality Exteriors Roofing for?
Mostly roof installation (118), roof repair (79), roof inspection (78), roof repair for storm & wind damage (72).
Does the owner respond to complaints?
The owner replied to 44% of 1–3★ reviews (category: 61%).
