Is Quality Exteriors Roofing any good?
Our verdict: mixed — #10 of 13 gutter installation services, better than 23%. Customers single out its momentum and track record; accountability is where it trails.
Momentum — better than 96% of peers
Track record — better than 96% of peers
Reliability — 19th percentile
Satisfaction — 12th percentile
Accountability — 12th percentile
Price $$$$: 261% above typical
Quality Exteriors Roofing for roof installation
Clear ✕118 customers reviewed a roof installation job here and rated it 4.98★. Most paid $18,000–20,000 (category typical: $11k–$25k). For this job it ranks #3 of 10 gutter installation services we track.
All 118 Google reviews tagged “Roof installation” · showing 100
Couldn't have asked for a better experience. Tyler was helpful, honest and made sure we were completely satisfied with the new roof.
Great roofing company. Love my roof. Chuck Russell took care of everything for me. Scheduling the job, getting 2nd quote from my insurance when additional work needed to be done. Wonderful overall experience. I didn't have to worry about a thing.
My overall experience was GREAT! Chuck gave me the absolute best price with an outstanding product, the best warranty along with excellent communication throughout my roof replacement. The crew that installed my roof was outstanding! The only reason for 4 stars instead of 5 was the lack of attention to detail from…
We had a great experience with Tyler and his team. They did an excellent job on our roof and left everything spotless afterward. Would definitely recommend!
Chuck did a great job helping us get our new roof. Highly recommend
Quality Exteriors did an outstanding job on my new roof. The work was completed in one day from removal, to replacement, to clean up! I was provided great service prior to installing, for planning the project and selecting shingle type plus soffits. All around great company providing professional and budget friendly exterior upgrades for homes!
I have used this company many times over many years on my residential and commercial properties! They are unmatched in the quality of their work and professionalism! I highly recommend them!!
Jason was the best! He was there from start to finish and made this a great experience. Highly recommend.
After sustaining damage to our roof during an ice storm in January of 2026, we contacted several roofing companies to interview contractors for the job of repairing the damage. Franklin Hammond at Quality Exteriors stood out to us for the knowledge he possessed in regard to roofing but especially his expertise with…
After checking out multiple roofing companies in Middle Tennessee, I went with Quality Exteriors based on multiple recommendations by others for my roof inspection and repairs—and I’m thrilled I did. From the first call, their customer service was top-notch: responsive, professional, and super helpful with all my…
Worked with Quality Exteriors for years, and how refreshing it is to work with a team that embodies their name. From the initial meeting to final completion every detail exceeded my expectation. Susan did an awesome job with my project and I would not hesitate to contact them again!!
Susan, Jeannie, and the entire team made the whole roofing process absolutely seamless. Their communication was excellent from start to finish, and the execution was top-notch. Highly recommend!
Worked with Susan through my roofing process and was wonderful. Definitely have my business in the future
Such a great experience working with this group. Top notch professionalism and quality. 10 out of 10! Susan C
Quality Exteriors really came through for us on our roof replacement. Jack guided us the whole way and kept us well-informed. Couldn’t have asked for better help.
Being in real estate here for over 20 years, I’ve had experiences with just about every company. There’s no comparison with QE. They are honest about whether repairs are or aren’t needed, plus are diligent about helping the client pursue insurance coverage/ replacement if there’s been a recent storm. Chuck…
I want to give some appreciation to Bo Teague at Quality Exteriors. He has a calm way of explaining things, a respectful attitude, and a genuine kindness that truly stands out. He makes the whole experience feel smoother. Thanks so much, Bo!
Bo Teague has been a good friend of mine for a long time, and I send him referrals from my customers all the time. I have only always gotten raving remarks about his honesty and expertise. Definitely use him for any of your roofing needs!!
This company delivers a great product. Attention to detail (including supervisors on every job) separates them from other contractors in the area. Everett is super knowledgeable and gave us clear expectations
Everett at Quality Exteriors has helped us twice now with full roof repairs. We have been extremely happy and impressed with both the quality of the work as well as the communication, transparency, and professionalism of both experiences. Highly highly recommend.
I recently had our roof replaced by Quality Exteriors, and we couldn't be happier with the results! From start to finish, the entire process was seamless and professional. We had 3 other bids and glad we chose Quality Exteriors. First and foremost, we have to give a huge shout-out to our salesperson, Everett. He…
Great personal interaction from the time requesting estimate through to completion. Doing a roof is a stressful time for a home owner but Jason made process easy. The team worked through heat and storm to get my roof done efficiently and it looks great! Thanks!!
The entire Quality Exteriors team was highly professional and attentive to our needs. They worked well with our insurance carrier, providing relevant and timely information.
Very professional and helpful. Helped us navigate dealing with insurance company. Made every aspect of the process easy. Follow up was done to make sure we were satisfied with job. Working with Zack Primm was above and beyond.
QE did my roof a year ago. I’m late with the review but life happened. I love my roof it looks amazing. Everyone was very professional and the communication was top notch. The only reason I did not give 5 stars is that I have nails protruding out everywhere in the attic. I don’t use my attic often so I didn’t notice…
Roofing issues? Quality Exteriors should be your go-to shop. Hands down, they provided one of the best customer service experiences ever. Everett Torpey was absolutely awesome. He did my inspection and returned to meet with my adjuster. The crew was on time (tip-top dot), worked diligently throughout the day, and…
Franklin Hammond was outstanding in both customer service and timeliness. He answered all of our questions and provided a quote the same day he visited our house. The crew of five supervised by Jorge did an excellent job of completing our roof replacement in one day and left our property in great condition. I highly…
They were great to work with and did a fantastic job.
Jaime was great to work with. Very responsive and was able to make the process as easy as possible. Would highly recommend.
Very professional, great quality work, and performed on time.
I used Quality Exteriors to help with my roof project. Franklin was amazing to work with! He came to my house the same day i had a roofing issue, again to meet the adjuster and one more time during the replacement. The workmanship of the crew is impressive- they showed up on time, kept the work site neat and were…
“Quality” best describes the service. Roof installed in 2023. They did an outstanding job and communicated clearly and effectively throughout the entire process. Salesman Jaime walked us through every step and gave us excellent input on all our options. He put us at ease with the entire job. Our experience couldn’t have been better with Quality Exteriors.
I can’t say enough good things about Quality Exteriors. I was in need to a new roof after recent storm damage. Jaime Westenbarger was the Representative that showed up to access the damage. There was absolutely no pressure in Jaime’s approach. I met with multiple companies before choosing Quality, and without a…
Blake Pugh was very professional and knowledgeable of his domain of expertise. He set our mind at ease that we could trust him and what he shared.
Always very responsive and professional. I never wait more than a day to get what I need answered.
Quality Exterior is the top roofing company in middle TN. they are responsive and do top quality work. if you have a job that needs done and done right these are the guys to call!
Used QE for several large multifamily projects. Best value in the Nashville market based on competitive pricing, proactive procurement, and quality installation. Highly recommend for all multifamily roofing needs!
Excellent diagnosis and repair of major problems with roof and gutters. No hesitation with offering recommendations for Quality Exteriors. Will definitely use them again if necessary.
Jamie has gone beyond what was needed to encourage my Insurance holder to replace our roof. He was great. And the roof looks fantastic. Thanks
Great! Blake Pugh is a wonderful person to work with!
I had many missing shingles after a recent storm. The insurance denied Roof replacement and opted for repair. Jaimie negotiated with them and explained why we need full replacement, they finally agreed. 2 weeks later I had a new roof. The work began and finished on time. The workers were cordial and very…
Zack was fantastic! Love our new roof!
Quality Exteriors is a fantastic company! Their name says it all. Our roof was professionally replaced in a timely fashion. The customer service was outstanding! Our representative Zack is the best! He spent a lot of time with us to explain everything and made sure our new roof was 100%! I highly recommend Quality…
Quality Exterior did a GREAT JOB! Very Nice and Easy to Work With! Blake and his Crew worked LATE hours to complete this in One Day! Highly Recommend!!! Dennis H. says to give them a call!!
Jaime Westenbarger helped us from beginning to end of project ….made time to meet with adjuster… Brought good variety of shingle samples for preview…. and kept us fully informed at all times about timing of roof installation and gutter repair! The roofers and site manager did a GREAT JOB! We were fully satisfied!! Would highly recommend.
Blake Pugh is the man for the job! Not only was he punctual but very respectful when entering my home and was very informative on what he was doing and took the time to look at everything I had questions about and more that I didn’t see! He also helped me with going through our insurance company and met with the…
I live in spring hill and my parents live in Nashville and they did a great job for us. Thank you Franklin for all your help and your kindness. Customer since 2017.
Mikey, and his team showed up to do my inspection and we’re very clear and professional about all the work that was completed around my house. Very much appreciated!!
Good experience. Quick response to do a temporary repair after the tornado. Good working relationship with insurance company. Replacement was done in a timely manor. Cleaned up after the installation.
Jaime and his team at Quality Exteriors were great! Easy to work with and very communicative. They did a wonderful job and I highly recommend them.
Our new house needed a roof leak repair and our agent highly recommended Jamie and Quality Exteriors. Jamie inspected our roof and gave us options for repair and replacement of a 12 year old roof. We decided to replace our roof and the price, service and installation went great. Jamie has also been very responsive…
Ive worked with Jaime and his team to assist my clients with their property needs. I've seen him Handle big commercial buildings to normal homes. Well versed in identifying problems. Can assist with insurance claims and adjuster meetings, professional a+ service
Franklin Hammond went above and beyond!!! He went to bat for me with my insurance company that wanted to do sub standard “repairs” to my storm damaged roof when a replacement was needed to avoid future problems. The work was top notch!! My roof looks great!!! They cleaned up after themselves!! I was expecting to…
I used Quality Exteriors in an insurance claim for my roof from some hail damage in early 2021. We ended up replacing all the shingles, about 3/5 of the cedar shakes (one side of the house was not damaged), flashing two chimneys, replacing front gutters, and adding rear gutters. Working between QE & my insurance…
Contemplating the current construction environment in Middle-Tennessee, I felt confident that Lowe's, in conjunction with their selected roofing sub-contractor, was as wise a choice as I could make. It appears that the actual roofing company proved to be outstanding in both administration and application of our…
Quality Exteriors was great from the beginning and Jamie was very responsive and answered all of our questions. You want a roofer that does it right the first time and looks out for you the customer, Quality Exteriors is that company.
Excellent company, worked with them on roof replacement and interior water damage repair. They were very responsive if I had any questions and did a great job. Office staff was exceptional. Would highly recommend them.
So glad I chose Quality Exteriors to handle my project. Jamie did a phenomenal job working with my insurance company helping to get my entire roof taken care of. I would recommend them to all my friends and neighbors who ask
Franklin was very knowledgeable and professional. Great job Quality Exteriors
Qualitly exteriors, did exactly what they said they we’re going to do. They went above and beyond for me and my wife. Are roof was leaking back in august and we called Qualitly exteriors and spoke with Jennie and she had Niko and creed come out and verify the damage. Once upon arrival they noticed the damage and…
Nashville has been a dream for me but the weather has done it’s fair share of keeping me on my toes. The past 2 years I have dealt with substantial damage to my roof and gutters and I expected the entire repair process to be a nightmare. Thankfully I had a friend recommend Jaime at Quality Exteriors and I’m so glad…
Quality exteriors made the process of getting a new roof simple for us. They showed up on time, did a great job, and cleaned up when they were finished. No complaints, would recommend to anyone.
Great folks. Jeannie in the office was excellent to work with. Work was well done and at a fair price.
I have referred and done business with Quality Exteriors for nearly a decade. They have consistently been responsive, competent, and professional in every transaction.
Quality Exteriors has been an absolute pleasure to work with! I contacted them initially to repair a section of my gutter that had fallen due to ice last winter. They promptly inspected the damage, gave me an estimate and I hired them to do the work. Their installation was excellent. Upon inspection of my gutters,…
Had the pleasure of dealing with Franklin Hammond. He made the entire process an actual pleasant experience. No stress, no surprises. went above and beyond just a shingle replacement. He even rust coated my chimney cap,(for a modest charge) redid my squirrel barrier, painted exposed trim piece.(no additional…
Thank you Blake, for a job well done
Very nice and professional and affordable highly recommend! Blake is wonderful! Thanks a million!
They went above and beyond to meet our expectations. Blake and the team helped out tremendously. We will be returning customers.
Blake Pugh was the best I've ever had to repair my house from damage I would request for him to come back if I have anything else for him to do thanks Blake for all your hard work and help to get it done
Quality Exteriors were great. Blake Pugh came by did my inspection and got the job done.gave me a better quote than other roofing companies. Fixed pryor problems that was not seen before installation. Great work and outstanding customer service. Would recommend them to anyone who needs there roof repaired
We had damage to our room in 2020. Mikey came out and assessed what needed to be done. He was very through on explaining everything that was to be done. Very professional and great to work with. Highly recommend
Very professional, honest, dependable.and trustworthy. One I can recommend to friends and family.
Blake did an awesome job from beginning to end. He responded to all questions quickly and kept in contact. Also, he fought for us to get a full new roof vs storm damage repair. The guys came out and finished quickly. I highly recommend Blake with Quality Exteriors.
Blake with Quality Exteriors was a huge help and Godsend. He patiently guided us through the process of estimating storm damage and working on the claim with our insurance company. He worked hard to source the decorative material we wanted for our roof and quickly found a backup material when our first choice was…
We are really happy with our new roof. Crew worked hard all day to finish it in one day even in summer heat. Roof looks good and should last a very long time.
Scott Thornton is the salesperson we worked with. Friendly and very professional throughout the entire roof replacement process. Very easy to work with, will always return your call or text message. Walked us thru the process and met with the insurance adjuster to inspect the roof. The assistance provided working…
This company has been very professional and honest since day 1. Blake has exceeded expectations and makes me feel like I'm his only client when I know I'm not. The crew that worked on our house were fast and precise. They worked extremely hard and were very respectful of our home.
Scott from Quality Exteriors did an awesome job right from our initial contact all the way through job completion. His team of expert installers transformed the look of our house to one that truly stands out as beautiful. If you ever need roofing or gutters I highly recommend you contact Quality Exteriors. You’ll be very happy. I know I am.
I had a bad experience with another company. When Steve CHRISTAL took over with quality exteriors everything went so smoothly. All the workers were extremely courteous and efficient. They let me know what was going on every step of the way. No worries, no cleanup. I would give them A 100% rating from start to finish.
We are new to TN and had no idea what a hail storm could do to our roof. Blake came out and inspected and advised us on repairs/replacement and guided us through the process with our insurance company. It turned out to be a big job. Blake was professional, friendly and kept us advised of the entire process. Our new…
Quality Exteriors did a great job. Their attention to detail has been impressive. They were very helpful working with the insurance Co. and dealing with the HOA. Before stripping the roof, they covered everything including placing buckets over flower and plants to protect them. When completed, they searched the…
No complaints at all. Very much appreciate Justin and his team. I highly recommend them. (I already have, to neighbors.)
I would like to give a big thanks to Blake at quality exteriors team they installed a great roof and I would give them more business.
Mikey, Scott and the crew from Quality Exteriors went above and beyond our expectations on our roof. The communication throughout every step of the process was fast, efficient, and hassle free- especially when it came to determining the damage done, contacting my insurance company, and getting my new roof installed.…
Quality Exteriors is a great to work with. They have met our scheduled deadlines and were the quality professional you look forward to with.
So impressed with this roofing company! Zack was very knowledgeable and professional. The work was finished when promised. Couldn’t be more pleased with my beautiful new roof. Highly recommended Quality Exterior!
Great experience! Quality work! Highly recommend this company for your roofing needs!
They put my roof own better than a new one. Easy to work with
Also recommended them to a friend who had a flawless transaction with QE. Adam Williams was very responsive, professional, knowledgeable and got the work done in a timely fashion. Would recommend them to everyone I know!
We needed a roof replacement and made the best decision in selection of companies! Excellent work done by friendly and knowledgeable folks. We were so pleased with the roof replacement, that we also had the gutters and some windows replaced. Just the tune up our home’s exterior needed. Thank you for making the process so simple and quick!
The QE exterior team were efficient, cleaned the area of all debris. Everyone was polite and very skilled!!
A+ experience- great quality roof and professional service! They educated myself with all available options and the pros and cons with each which I appreciated greatly. Highest recommendation-
I used Quality Exteriors to replace the roof on my mother's house. They were very professional. They showed up early, had the old roofing removed and new installed all in one day! The roofers were very clean, and they used a lift dumpster for the old roofing, which saved the landscaping and her prized roses from any damage! Highly recommend them!
These guys were incredibly efficient and professional. The roof looks great and I would recommend them to anyone. Justin knows his stuff!
Quality Exteriors has been a top tier company to work with over the years. Communication is excellent, the quality of the work is superior and the customer service sets them apart. I will continue to work with them and would recommend them to anyone in need of their wide list of services.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Quality Exteriors Roofing
Is Quality Exteriors Roofing good?
Yes by most measures: 4.9★ from 504 Google reviews and an Experts Score of 39/100 (grade D), #10 of 13 gutter installation services we track. 2.1% of reviews in the last two years were 1–2★ (category average 1.1%).
How much does Quality Exteriors Roofing charge?
Customers reported a typical bill of $15k (middle half $2.7k–$21k), 261% above the gutter installation services median of $4.1k.
What do customers hire Quality Exteriors Roofing for?
Mostly roof installation (118), roof repair (79), roof inspection (78), roof repair for storm & wind damage (72).
Does the owner respond to complaints?
The owner replied to 44% of 1–3★ reviews (category: 61%).
