Air duct cleaning service · Troy, MI · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%58+4.1Craft & service penalty94−0.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 28 air duct cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 52%
5.0★★★★★722 Google reviews · 24 photos
99%five-star reviews
4.93★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
50%reviews answered by the owner
$322typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently praise the company for its punctuality, thorough cleaning of air ducts and furnace components, and clear communication, including before-and-after video documentation. Many reviewers note the professional demeanor of the technicians and the fair pricing structure. However, a pattern of criticism in lower-rated reviews highlights instances of missed appointments, lack of advance notification for delays, and dissatisfaction with the final condition of the work site.
Google rating: 5.0 out of 5 from 722 reviews (99% five-star).
Reviews on this page: 722 Google reviews (572 with written comments, 39 with photos).
Owner responses: the business replied to 50% of reviews.
Most recent review: October 23, 2026.
Service: Air Duct Cleaning Service serving Troy, Michigan.
Data from Google, last updated October 26, 2026.
Score profile vs other air duct cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
This companyAir Duct Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Quality Plus Air Duct Cleaning: 96/100 on this factor. Category median: 94.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Quality Plus Air Duct Cleaning: 92/100 on this factor. Category median: 92.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Quality Plus Air Duct Cleaning: 94/100 on this factor. Category median: 99.A
94
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Quality Plus Air Duct Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Quality Plus Air Duct Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Quality Plus Air Duct Cleaning: 58/100 on this factor. Category median: 91.C
58
Bar = this company · dark tick = category median.
Star ratings
722 Google reviews we collected
5.0of 5
5 stars71499%
4 stars20%
3 stars00%
2 stars10%
1 star51%
Praise vs complaints
Phrases our text analysis found in 572 written reviews
99%praise
Praise1,27199%
Complaints101%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price3970%
Reasonable1629%
Overpriced12%
Not sure00%
$322-25% vs typical air duct cleaning services
Middle half of what 39 customers paid ($271–$379) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results33726%
Staff & attitude28222%
Would recommend24919%
Speed & response18414%
Price & value1099%
Communication665%
Honesty & trust544%
What customers talk about
We read 572 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I had a great experience with this air duct cleaning service.”
“Very fast and friendly service, went above and beyond to ensure our vents were taken care of and even replaced dryer vent component that was damaged.”
“The technician was professional, friendly, and very thorough.”
“I’m very happy with the service and would definitely recommend him to anyone looking to have their air ducts cleaned.”
“The team was professional, punctual, and efficient.”
“They were late for the appointment time they gave me.”
“Great service and affordable, highly recommend for dryer vent cleaning!”
“He took his time to do a great job, explained everything clearly, and made sure everything was clean before he left.”
“I really appreciated his attention to detail, honesty, and genuine care for his customers.”
People customers mention
Adam89 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Quality Plus Air Duct Cleaning for 8 kinds of job. Pick one to see what they paid and said.
ali1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
I had a great experience with this air duct cleaning service. The technician was professional, friendly, and very thorough. He took his time to do a great job, explained everything clearly, and made sure everything was clean before he left. I really appreciate his attention to detail and the quality of his work. I’m…
Paid $200–400Great priceHVAC system maintenanceA/C system maintenanceHeating system repair
FillUp5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Great guy ! Best price! Quality work took his time and gave me all the information I needed
- Taylor Mi
Thank you
Paid $200–400Great price
Royal2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Excellent service! The ductwork cleaning was done very professionally. Adam did a thorough job, paid attention to detail, and left everything clean. I’m very satisfied with the results and would highly recommend their services to anyone looking for quality ductwork cleaning.
Paid $200–400Great priceHVAC system maintenance
E.8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
This company did an excellent job cleaning the duct work on my 150 year old house that the ducts were never cleaned out before. I could already tell a difference in the air quality in the same day. Showed up on time and gave a fair price. Thanks!
Paid $200–400Great priceHVAC duct & vent cleaning
Anese4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Very fast and friendly service, went above and beyond to ensure our vents were taken care of and even replaced dryer vent component that was damaged. Highly recommend
Saleh5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I had a great experience with Quality Plus Air Duct Cleaning! They did a great job cleaning my furnace and all the vents throughout my house. They were very thorough and made sure everything was cleaned up, including any dust that fell onto the floors from the vents.
The technician was friendly, professional, and…
I had a great experience with this air duct cleaning service. The technician was professional, friendly, and very thorough. He took his time to do a great job, explained everything clearly, and made sure everything was clean before he left. I really appreciate his attention to detail and the quality of his work. I’m very happy with the service and would definitely recommend him to anyone looking to have their air ducts cleaned. I personally will be calling him over again.
Price assessment: Great price
Price: $200–400
Services: HVAC system maintenance, A/C system maintenance, Heating system repair
Omar Kaid4 reviewsiTotal number of Google reviews Omar has written across all businesses on Google Maps, not just this one.
Great guy ! Best price! Quality work took his time and gave me all the information I needed
- Taylor Mi
Thank you
Price assessment: Great price
Price: $200–400
Response from the owner · a week ago
Thank you for the great review and recommendation! We truly appreciate your support and are glad you were happy with our pricing, quality of work, and service. Thank you for choosing Quality Plus Air Duct Cleaning,
S A (SA)9 reviewsiTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
I had a great experience with Air Quality Duct and Furnace Cleaning! Adam was incredibly friendly, professional, and hardworking. He did an amazing job cleaning our ducts and furnace and even went above and beyond, taking extra time to make sure everything was spotless and done perfectly.
I really appreciated his attention to detail, honesty, and genuine care for his customers. It's not often you find someone who takes such pride in their work!
Thank you so much, Adam, for your excellent service! I highly recommend him and would definitely use his services again!
Price assessment: Great price
Response from the owner · a week ago
Thank you so much for your wonderful review and recommendation! We truly appreciate your kind words and are glad you were happy with the service. We take pride in providing thorough, professional, and honest work, and it means a lot to know that our efforts made a difference. Thank you for choosing Quality Plus Air Duct Cleaning. We look forward to serving you again!
Dua Cieslak8 reviewsiTotal number of Google reviews Dua has written across all businesses on Google Maps, not just this one.
I had a great experience with Quality Plus Air Duct Cleaning! The entire process, from scheduling to getting the service completed, was incredibly easy and seamless. The team was professional, punctual, and efficient. They made the whole experience stress-free, and I’m extremely satisfied with the service provided. Highly recommend!
Price assessment: Great price
Response from the owner · a week ago
Thank you for your wonderful review and recommendation! We’re delighted to hear that scheduling and the entire service process were smooth and stress-free. Our team at Quality Plus Air Duct Cleaning always strives to provide professional, punctual, and reliable service. We truly appreciate your trust in us and look forward to serving you again!
Royal Vision2 reviewsiTotal number of Google reviews Royal has written across all businesses on Google Maps, not just this one.
Excellent service! The ductwork cleaning was done very professionally. Adam did a thorough job, paid attention to detail, and left everything clean. I’m very satisfied with the results and would highly recommend their services to anyone looking for quality ductwork cleaning.
Price assessment: Great price
Price: $200–400
Services: HVAC system maintenance
Response from the owner · 2 weeks ago
Thank you for your wonderful review and recommendation! We’re glad to hear you were satisfied with the service and the attention to detail. Adam and our entire team at Quality Plus Air Duct Cleaning truly appreciate your trust and support. We look forward to serving you again!
Amy Nguyen2 reviewsiTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Thank you, Amy, for your 5\-star review\! We truly appreciate your support and are grateful you chose Quality Plus Air Duct Cleaning\. We look forward to serving you again in the future.
Fatimah AltaaeLocal Guide · 19 reviewsiTotal number of Google reviews Fatimah has written across all businesses on Google Maps, not just this one.
Thank you, Fatimah, for your 5\-star review\! We truly appreciate your support and are grateful you chose Quality Plus Air Duct Cleaning\. We look forward to serving you again in the future..
Rayane2 reviewsiTotal number of Google reviews Rayane has written across all businesses on Google Maps, not just this one.
Thank you for the great review! We truly appreciate your support and are happy to hear you were satisfied with our work. Thank you for choosing Quality Plus Air Duct Cleaning!
zeinab dabaja7 reviewsiTotal number of Google reviews zeinab has written across all businesses on Google Maps, not just this one.
