Experts Reviews · Company report
Quality Tune Up Car Care Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%59+14.3Value 14%94+13.3Replies to reviews 7%88+6.2Craft & service penalty97−0.3Momentum penalty87−1.3Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Quality Tune Up Car Care Center

Fremont, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #311Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.7★ from 633 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Quality Tune Up Car Care Center is better than 74% of auto repair shops.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Quality Tune Up Car Care Center is better than 59% of auto repair shops.C
59
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Quality Tune Up Car Care Center is better than 97% of auto repair shops.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Quality Tune Up Car Care Center is better than 94% of auto repair shops.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Quality Tune Up Car Care Center is better than 87% of auto repair shops.A
87
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Quality Tune Up Car Care Center is better than 88% of auto repair shops.A
88

Reviews for your job

Customers hired Quality Tune Up Car Care Center for 8 kinds of job.

Quality Tune Up Car Care Center for auto brake repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto brake repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 89
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Auto brake repair”

Ron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I had a great customer experience ! I’ve been here before and the service is always top notch!

Great priceAuto brake repair
Rakesh7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great and quick service. They are very knowledgeable. It is my goto place for most service. Mark is a great guy

Reasonable priceAir conditioning
joshua11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Mark was great. The whole experience was painless and simple. I really appreciate the conversation and casualness of everything. As someone who doesn’t know much about cars, this is definitely the best auto shop I’ve been to. Good price and got it all done in a quick time. Come early in the day and they’ll get whatever you need done the same day!

Reasonable priceGeneral repairs & maintenanceAuto brake repairVehicle Inspection
Jayne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Trust worthy, honest, reliable & integrity. Customer Service above standard raises the bar where & when it matters! Car safety! Mark & his team treat you like family!

Great priceTransmissionCarburetor cleaningElectrical repair
Martin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

The service was great they did an oil and filter change on my company work truck. I asked about which oil they use and it was Mobile 1 synthetic. I was happy with that because my truck has high mileage. They also reset my oil percentage usage which is very helpful to me and everything was very clean and organized. Thank you guys

Reasonable priceAuto brake repairAuto brake replacement
GaryLocal Guide · 207 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Very professional knowledgeable courteous and kind Trustworthy mechanics

Reasonable priceTransmissionAir & cabin filter replacementTires
HarryLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

"Thank You" Mark & Vincent (Victor) for your professional work and great customer service. It was a great experience working with you.

Reasonable priceAir & cabin filter replacementTiresAuto engine tuning
Jason6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Reliable, fair and caring. Hard to find a local mechanic you can trust. Mark and his team members have been taking care of our vehicle for many years now.

Steering & suspension replacementAuto brake repairTire rotations+ Value
Sam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I Ben going to this shop four years. It,s the only shop that I will let fix my car.

Customer photo from Sam's review
Air & cabin filter replacementAuto A/C rechargeAuto brake repair
Larry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Good

Auto brake repairGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
tobyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

ALWAYS a 5 star experience

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
nalini1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My experience at this place was phenomenal. I interacted with Mark & he went far & beyond to help me out. I would highly recommend this place for any car service. They ensure that you are satisfied with the work. My thanks to Mark & the team who worked on my car.

Auto brake repairGeneral repairs & maintenanceVehicle Inspection
Almeida1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mark and everyone at quality tune up provide an excellent customer service and the best care for your vehicle.

Air & cabin filter replacementAuto brake repairAuto maintenance
albertEdited 6 months ago★★★★★

Rating only, no written review.

Great priceAuto brake repair
Charlene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto brake repairAuto tire replacement
Suminder3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Rating only, no written review.

Auto brake repairAuto brake replacementBrakes
luwana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto brake repairAuto brake replacement

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 52%Overpriced 12%Not sure 2%

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