Experts Reviews · Company report
Quality Tune Up Car Care Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%59+14.3Value 14%94+13.3Replies to reviews 7%88+6.2Craft & service penalty97−0.3Momentum penalty87−1.3Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Quality Tune Up Car Care Center

Fremont, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #311Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.7★ from 633 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Quality Tune Up Car Care Center is better than 74% of auto repair shops.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Quality Tune Up Car Care Center is better than 59% of auto repair shops.C
59
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Quality Tune Up Car Care Center is better than 97% of auto repair shops.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Quality Tune Up Car Care Center is better than 94% of auto repair shops.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Quality Tune Up Car Care Center is better than 87% of auto repair shops.A
87
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Quality Tune Up Car Care Center is better than 88% of auto repair shops.A
88

Reviews for your job

Customers hired Quality Tune Up Car Care Center for 8 kinds of job.

Quality Tune Up Car Care Center for auto maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#63 / 143
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Auto maintenance”

Roberto3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★

Good service. They explained to me and showed how the parts and fluids looked like. And recommended what will be need to be replaces.

Reasonable priceAuto maintenance
Yvette3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Mark and Christian and their team show lots of dedication and are remarkable with the great service they provide..My mom was very happy when I told her. Her old Honda CRV is still going strong!

Great priceAuto maintenanceOil change
M4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Marc and The Team are the most effective , efficient, and knowledgeable . Call here first before all others . Marc y el equipo son los más eficaces, eficientes y competentes. Llame aquí primero antes que a todos los demás.

Great priceTransmissionAir & cabin filter replacementExhaust
Jenny7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have been coming here since I first bought my car in 2017 and they always take such good care of me. They pay attention to detail, always give good advice and give discounts which is always appreciated. Excellent customer service!

Reasonable priceTransmissionAir & cabin filter replacementTires
Carl5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Mark saved our old car. Again lol

Great priceElectrical repairWiper blade installationAuto maintenance
HarryLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

"Thank You" Mark & Vincent (Victor) for your professional work and great customer service. It was a great experience working with you.

Reasonable priceAir & cabin filter replacementTiresAuto engine tuning
Ysidro5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very friendly and efficient. 10/10

Emissions testingRegistration renewalTransmission
RahulLocal Guide · 77 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

My goto place for all I need for my cars. The owner is honest and friendly, knows his skills in auotmobiles and very reasonable. I have numerous choices to go for my regular or urgent car needs but I always go here as I have trust with this team and I know they will do it right way, right price. There has been at…

Smog certificationAir & cabin filter replacementGeneral repairs & maintenance
Sam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I Ben going to this shop four years. It,s the only shop that I will let fix my car.

Customer photo from Sam's review
Air & cabin filter replacementAuto A/C rechargeAuto brake repair
Jenni1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always friendly and go above-and-beyond to provide quick, quality service.

Air & cabin filter replacementAuto maintenanceGeneral repairs & maintenance
tobyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

ALWAYS a 5 star experience

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
RichardLocal Guide · 592 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team is friendly and responsive. They are honest. Prices are reasonable. I highly recommend this establishment.

Auto A/C replacementAuto maintenanceAuto tire replacement
Shay5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called around to compare prices, and even though this price was not the lowest, the level of service I received just on the telephone was enough to come in. I spoke with Mark and I appreciated how straightforward he was with everything!! He did not make me feel as if he were just trying to get over on me, he made…

Air & cabin filter replacementAuto maintenanceOil change
Maria5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Been coming here for many years due to the fact they are honest friendly staff.

Air & cabin filter replacementAuto maintenanceOil change
Cindy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Mark and his team are not only honest they are fast and efficient. As a woman I trust when I take my car in I will not be over sold and charged what I don’t need

Auto maintenanceOil change
Majeed1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was very satisfied with repairs done to my vehicle. The mechanic was very courteous and helpful in explaining all repairs needed to my vehicle. Thanks

Air & cabin filter replacementAuto maintenanceHybrid vehicles service
CherylLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

10/22 I went back to Quality Tune Up Car Care Center and once again I was impressed the wonderful service they provided. They are dog and baby friendly as well! Great crew that provided honest and high quality work. They even worked to together to help me adjust my headlights even though it was not a usual service…

Auto maintenanceGeneral repairs & maintenanceVehicle Inspection
Mackey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Even though I lived in Fremont my whole life , for some reason It was my first time at this business, I had a really good experience, I will be taking my truck there for now on for my tune-ups.

Auto maintenance
Almeida1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mark and everyone at quality tune up provide an excellent customer service and the best care for your vehicle.

Air & cabin filter replacementAuto brake repairAuto maintenance
Yashodhan3 years ago★★★★★

Rating only, no written review.

Auto maintenance
DiAnneLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto maintenanceAuto tire replacementAuto engine diagnostic
Danielle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto battery replacementAuto maintenanceBattery

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 52%Overpriced 12%Not sure 2%

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