How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%59+14.3Value 14%94+13.3Replies to reviews 7%88+6.2Craft & service penalty97−0.3Momentum penalty87−1.3Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCOREQuality Tune Up Car Care Center
Fremont, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #311Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.7★ from 633 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Quality Tune Up Car Care Center for 8 kinds of job.
Quality Tune Up Car Care Center for general repairs & maintenance
Clear ✕All 81 Google reviews tagged “General repairs & maintenance” · showing 80
Been coming here for years, they have been straightforward and honest with me.
I highly recommend this place for your auto services. I have been going here for years, and have never had a problem. Great customer service, and quality work!! I would never go to anyone else.
Been coming here 20 plus years- always have a great experience
Professional service & quality work.
Mark was great. The whole experience was painless and simple. I really appreciate the conversation and casualness of everything. As someone who doesn’t know much about cars, this is definitely the best auto shop I’ve been to. Good price and got it all done in a quick time. Come early in the day and they’ll get whatever you need done the same day!
Marc and The Team are the most effective , efficient, and knowledgeable . Call here first before all others . Marc y el equipo son los más eficaces, eficientes y competentes. Llame aquí primero antes que a todos los demás.
Always a good experience at Quality Tune Up. Mark was very nice and helpful! I will return for future services.
Trust worthy, honest, reliable & integrity. Customer Service above standard raises the bar where & when it matters! Car safety! Mark & his team treat you like family!
I have been coming here since I first bought my car in 2017 and they always take such good care of me. They pay attention to detail, always give good advice and give discounts which is always appreciated. Excellent customer service!
Great shop, detailed work, and excellent customer service!!
Very professional knowledgeable courteous and kind Trustworthy mechanics
I had a seamless experience here. And were very thorough down to the last detail. They answered all my questions before I asked them.chris and Mark where very knowledgeable, respectful and professional.
"Thank You" Mark & Vincent (Victor) for your professional work and great customer service. It was a great experience working with you.
Hi Mark, Great job on the RAV 4 and my wife's CH-R. Both cars completed service in one and a half hours!
Very friendly and efficient. 10/10
I took the car in to have the normal servicing done, oil change etc. I have been doing business with this Quality Tune-up for 20 years. I have never been disappointed with their work!!!
Been going to quality car care for years now. Very happy with the results every time. Won’t go anywhere else.
Mark and his crew have been servicing my vehicles for 30 years.
My goto place for all I need for my cars. The owner is honest and friendly, knows his skills in auotmobiles and very reasonable. I have numerous choices to go for my regular or urgent car needs but I always go here as I have trust with this team and I know they will do it right way, right price. There has been at…
Good
Mark found a few extra things to take care of when I came in for my oil change. Glad he checked those items and fixed them! Mark, Chris and Angel always are great!
Always friendly and go above-and-beyond to provide quick, quality service.
ALWAYS a 5 star experience
Timing belt replacement
I really like this shop. Mark is very reasonable and professional. There are so many crooks out there and I feel I can trust Mark, his judgement and integrity.
My experience at this place was phenomenal. I interacted with Mark & he went far & beyond to help me out. I would highly recommend this place for any car service. They ensure that you are satisfied with the work. My thanks to Mark & the team who worked on my car.
From the first phone call, I felt like I was in good hands. All my concerns were addressed and I felt at ease with my car in someone else’s hands. It was clearly explained what was being done and why. Mike was always straightforward and professional. I was kept up to date on the status of my car repair as it was…
Quality Tune up care is a great place to get you car serviced or repaired. I like there customer service good price and how they have the patience to explain how things work when your car has a problem. Great job!! And thank you
The team is friendly and responsive. They are honest. Prices are reasonable. I highly recommend this establishment.
Overpriced services. 55$ for cabin filter replacement!!
Always great service!
I was very upset that John entered my mileage wrong and I think it was done intentionally. I called the shop and they said they would correct it and send me an invoice thru the mail but I haven’t gotten anything yet. I spent a lot of money at this location and things don’t go good here when Mark isn’t working.
10/22 I went back to Quality Tune Up Car Care Center and once again I was impressed the wonderful service they provided. They are dog and baby friendly as well! Great crew that provided honest and high quality work. They even worked to together to help me adjust my headlights even though it was not a usual service…
They can fix my car anytime.
Mark and his team replaced my gas tank quickly and did a spectacular job. I highly recommend and trust Mark’s shop for all my car repair and maintenance needs. Thank you!!!
Mark and everyone at quality tune up provide an excellent customer service and the best care for your vehicle.
Best service ever. Always take care of me cars needs! Guys, are friendly and tell what you need to know, so you will understand. The best!!
Great experience. Everything that was done was explain thoroughly before working on my car. The service was very friendly and reliable. Would definitely recommend anyone to come here for regular maintenance.
Excellent staff and service!
Honest and very friendly staff. Would recommend to others.
Excellent service in a timely fashion. I definitely recommend Mark at Quality Tuneup
They took advantage of me as a woman and charged me more than what they were suppose to
Fast, friendly, honest
Mark and his staff are very thorough and friendly!
I've been a customer for well over 15 years. It has been a great, consistent experience the whole time. I do, and will continue to recommend Quality to anyone in the area.
I've been going to this shop for my car maintenance for nearly 20 years. I am grateful to know I have a shop I can trust for my car care. Mark and Victor are mechanics I can trust; I highly recommend them.
Great Autoshop! Super nice employees, not overpriced, and they get the job done quick!!
Can't say enough about the excellent service I received from Mark and his staff. They're courteous, respectful and they drove me to and from my home. Never had that kind service before. Would definitely recommend!
I pulled right in & they got to work, checking with me before replacing filters. Rotated tires & checked brakes. I've been a satisfied customer here for over 10 years. Mark & his guys always greet me with a smile & listen to my concerns. Oh, and ladies receive a flower if they're in bloom!
I have been using Quality Tune Up Car Care Center for over 20 years. The owner, Mark, is honest and does quality work at a reasonable price. I would recommend him to anyone who wants their car serviced. He won't try to sell you a service that isn't needed.
Mark and company are always accommodating and always get the job done! Each time they take care of my cars, I never have an issue. I would highly recommend!
Great, dependable mechanic. The type of place that is rare to find. Highly recommend.
Often when I go to a car repair shop my spidy since kicks in that they are trying to ripe me off. Sadly that happens more often then I want it to, but I have an older sports car that requires parts that typically are not stocked. They new that and didn’t try to push something they have just to get the car done and…
This is the best place for you to keep your car in great condition, or bring it back to its best. They are very professional, efficient, and the treatment is fantastic. You will love this place.
Mark and his crew are friendly, professional, and extremely efficient. I own a plumbing company and am always in need of some repair on one of my fleet vehicles often given they are old vehicles. Everytime we come here it is fixed faster than I expect and they fit me in when its an emergency. Eventually I'll buy…
Mark is truly amazing! He's extraordinarily friendly, generous and a wonderful human being. I HIGHLY recommend this place to anyone. He's very thorough and most of all he doesn't CHEAT!
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 154 | — |
| Smog certification | 88 | — |
| General repairs & maintenance | 80 | — |
| Tires | 47 | — |
| Air & cabin filter replacement | 47 | — |
| Auto engine diagnostic | 32 | — |
| Auto engine tuning | 26 | — |
| Brakes | 25 | — |
