Experts Reviews · Company report
Quality Tune Up Car Care Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%59+14.3Value 14%94+13.3Replies to reviews 7%88+6.2Craft & service penalty97−0.3Momentum penalty87−1.3Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Quality Tune Up Car Care Center

Fremont, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #311Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.7★ from 633 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Quality Tune Up Car Care Center is better than 74% of auto repair shops.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Quality Tune Up Car Care Center is better than 59% of auto repair shops.C
59
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Quality Tune Up Car Care Center is better than 97% of auto repair shops.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Quality Tune Up Car Care Center is better than 94% of auto repair shops.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Quality Tune Up Car Care Center is better than 87% of auto repair shops.A
87
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Quality Tune Up Car Care Center is better than 88% of auto repair shops.A
88

Reviews for your job

Customers hired Quality Tune Up Car Care Center for 8 kinds of job.

Quality Tune Up Car Care Center for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.156
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#97 / 245
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.87%

All 156 Google reviews tagged “Oil change” · showing 40

Danielle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 20 hours ago★★★★★

Nice people, solid & reliable work. Always appreciate conversations & insight from Mark. Great small business service in the community!

Reasonable priceOil change
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Been coming here for years, they have been straightforward and honest with me.

Reasonable priceHybrid vehicles serviceTiresGeneral repairs & maintenance+ Quality
RodneyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

As usual, Mark gave an outstanding service.

Reasonable priceOil change
Rakesh7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great and quick service. They are very knowledgeable. It is my goto place for most service. Mark is a great guy

Reasonable priceAir conditioning
joshua11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Mark was great. The whole experience was painless and simple. I really appreciate the conversation and casualness of everything. As someone who doesn’t know much about cars, this is definitely the best auto shop I’ve been to. Good price and got it all done in a quick time. Come early in the day and they’ll get whatever you need done the same day!

Reasonable priceGeneral repairs & maintenanceAuto brake repairVehicle Inspection
Yvette3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Mark and Christian and their team show lots of dedication and are remarkable with the great service they provide..My mom was very happy when I told her. Her old Honda CRV is still going strong!

Great priceAuto maintenanceOil change
Tea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

When Marks gone something is always wrong with my car and something always comes up missing from mt car. I think I’m done with Quality Tune ups because I don’t like to feel I’m being taking advantage of or someone stealing from me even if it was a lighter. The o my guy who drove my car to the lifter and out to me…

OverpricedOil change
M4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Marc and The Team are the most effective , efficient, and knowledgeable . Call here first before all others . Marc y el equipo son los más eficaces, eficientes y competentes. Llame aquí primero antes que a todos los demás.

Great priceTransmissionAir & cabin filter replacementExhaust
Jan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Always a good experience at Quality Tune Up. Mark was very nice and helpful! I will return for future services.

Reasonable priceGeneral repairs & maintenance
Annamalai10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Excellent mechanics. Go to place for me.

Reasonable priceOil change
Jayne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Trust worthy, honest, reliable & integrity. Customer Service above standard raises the bar where & when it matters! Car safety! Mark & his team treat you like family!

Great priceTransmissionCarburetor cleaningElectrical repair
Loren2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I have been a customer of Quality Tune Up in Fremont for more than 25 years. Mark and his team have always been professional and courteous with both me and my family. If they could not solve a problem or provide the appropriate solution, they would recommend another shop to do so. To date, I have never had a…

TiresOil change
Erika6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Chris and Mark always provide the kindest and best service. My car service took just a couple of hours as promised and at a very fair price. I highly recommend Quality Tune-up for your car care. :)

Great priceTransmissionOil change
Jenny7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have been coming here since I first bought my car in 2017 and they always take such good care of me. They pay attention to detail, always give good advice and give discounts which is always appreciated. Excellent customer service!

Reasonable priceTransmissionAir & cabin filter replacementTires
TuurischevaLocal Guide · 133 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I have been going to Quality Tune up for 4 yrs now and i ALWAYS receive the best service and prices. Anytime I have s friend that is looking for someone who is fair to go and ask for Mark.

Great priceOil change
WorldLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

The oil/filter service was prompt. The staff was friendly. The engine is fine, all vital signs are there. For a 22-year old suv, it was a good treat.

Customer photo from World's review
OverpricedVehicle InspectionOil change
Carl5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Mark saved our old car. Again lol

Great priceElectrical repairWiper blade installationAuto maintenance
MichaelLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I had a seamless experience here. And were very thorough down to the last detail. They answered all my questions before I asked them.chris and Mark where very knowledgeable, respectful and professional.

Great priceGeneral repairs & maintenanceEngine repairOil change
Daniel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I live nearby & decided to stop by to see if I could get an oil change. Mark was super friendly and attentive. I came mainly for the oil change but he made suggestions of other maintenances I needed to get done soon which I knew about but didn't try to pressure me into doing it right away. Instead he encouraged me…

Reasonable priceOil change
Zoheida2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

They do a good job and are very honest in their dealings.

Reasonable priceTiresBrakesOil change
HarryLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

"Thank You" Mark & Vincent (Victor) for your professional work and great customer service. It was a great experience working with you.

Reasonable priceAir & cabin filter replacementTiresAuto engine tuning
Kevin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Hi Mark, Great job on the RAV 4 and my wife's CH-R. Both cars completed service in one and a half hours!

General repairs & maintenanceOil change
Jerry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Thorough maintence of my vehicle. Knows whats been done in the past and makes recommandations of whats needed to keep my vehicles running.

Oil change+ Punctuality+ Quality+ Value
Ysidro5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very friendly and efficient. 10/10

Emissions testingRegistration renewalTransmission
Jim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I took the car in to have the normal servicing done, oil change etc. I have been doing business with this Quality Tune-up for 20 years. I have never been disappointed with their work!!!

Air & cabin filter replacementGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Been going to quality car care for years now. Very happy with the results every time. Won’t go anywhere else.

TransmissionAir & cabin filter replacementGeneral repairs & maintenance
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Arrived early for an oil change and tire rotation. Work was completed in less than 45 minutes as initially promised. I have been going to Quality Tune Up for over 20 years and have always received excellent and friendly service.

Tire rotationsOil change
Geoff9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Mark and his crew have been servicing my vehicles for 30 years.

General repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Tom7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★

They are very responsive and do the job right. They don't overdo it, but alert me about issues and let me know the impact.

Air & cabin filter replacementTiresOil change+ Punctuality+ Quality+ Professionalism
RubenLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

very professional, my first time, definitely gonna be a repeat customer

Oil change
RahulLocal Guide · 77 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

My goto place for all I need for my cars. The owner is honest and friendly, knows his skills in auotmobiles and very reasonable. I have numerous choices to go for my regular or urgent car needs but I always go here as I have trust with this team and I know they will do it right way, right price. There has been at…

Smog certificationAir & cabin filter replacementGeneral repairs & maintenance
Shawn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Mark completed all necessary work needed in a timely manner and was completely professional. I will return again

Oil change
Larry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Good

Auto brake repairGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
DJ5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Service was quick, friendly, and reasonably priced. Will be going back!

Oil change
Jenni1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always friendly and go above-and-beyond to provide quick, quality service.

Air & cabin filter replacementAuto maintenanceGeneral repairs & maintenance
tobyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

ALWAYS a 5 star experience

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Jenny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service and fastest

Oil change
Khalloud2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, punctual, friendly

Oil change
craig4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

great service and fast mark is the best been going there for years

Oil change
Rica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

Service was good but it’s too expensive

Air & cabin filter replacementOil changeTire rotations

Show more oil change reviews (116 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 52%Overpriced 12%Not sure 2%

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