How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%59+14.3Value 14%94+13.3Replies to reviews 7%88+6.2Craft & service penalty97−0.3Momentum penalty87−1.3Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCOREQuality Tune Up Car Care Center
Fremont, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #311Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.7★ from 633 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Quality Tune Up Car Care Center for 8 kinds of job.
Quality Tune Up Car Care Center for oil change
Clear ✕All 156 Google reviews tagged “Oil change” · showing 120
Nice people, solid & reliable work. Always appreciate conversations & insight from Mark. Great small business service in the community!
Been coming here for years, they have been straightforward and honest with me.
As usual, Mark gave an outstanding service.
Great and quick service. They are very knowledgeable. It is my goto place for most service. Mark is a great guy
Mark was great. The whole experience was painless and simple. I really appreciate the conversation and casualness of everything. As someone who doesn’t know much about cars, this is definitely the best auto shop I’ve been to. Good price and got it all done in a quick time. Come early in the day and they’ll get whatever you need done the same day!
Mark and Christian and their team show lots of dedication and are remarkable with the great service they provide..My mom was very happy when I told her. Her old Honda CRV is still going strong!
When Marks gone something is always wrong with my car and something always comes up missing from mt car. I think I’m done with Quality Tune ups because I don’t like to feel I’m being taking advantage of or someone stealing from me even if it was a lighter. The o my guy who drove my car to the lifter and out to me…
Marc and The Team are the most effective , efficient, and knowledgeable . Call here first before all others . Marc y el equipo son los más eficaces, eficientes y competentes. Llame aquí primero antes que a todos los demás.
Always a good experience at Quality Tune Up. Mark was very nice and helpful! I will return for future services.
Excellent mechanics. Go to place for me.
Trust worthy, honest, reliable & integrity. Customer Service above standard raises the bar where & when it matters! Car safety! Mark & his team treat you like family!
I have been a customer of Quality Tune Up in Fremont for more than 25 years. Mark and his team have always been professional and courteous with both me and my family. If they could not solve a problem or provide the appropriate solution, they would recommend another shop to do so. To date, I have never had a…
Chris and Mark always provide the kindest and best service. My car service took just a couple of hours as promised and at a very fair price. I highly recommend Quality Tune-up for your car care. :)
I have been coming here since I first bought my car in 2017 and they always take such good care of me. They pay attention to detail, always give good advice and give discounts which is always appreciated. Excellent customer service!
I have been going to Quality Tune up for 4 yrs now and i ALWAYS receive the best service and prices. Anytime I have s friend that is looking for someone who is fair to go and ask for Mark.
The oil/filter service was prompt. The staff was friendly. The engine is fine, all vital signs are there. For a 22-year old suv, it was a good treat.
Mark saved our old car. Again lol
I had a seamless experience here. And were very thorough down to the last detail. They answered all my questions before I asked them.chris and Mark where very knowledgeable, respectful and professional.
I live nearby & decided to stop by to see if I could get an oil change. Mark was super friendly and attentive. I came mainly for the oil change but he made suggestions of other maintenances I needed to get done soon which I knew about but didn't try to pressure me into doing it right away. Instead he encouraged me…
They do a good job and are very honest in their dealings.
"Thank You" Mark & Vincent (Victor) for your professional work and great customer service. It was a great experience working with you.
Hi Mark, Great job on the RAV 4 and my wife's CH-R. Both cars completed service in one and a half hours!
Thorough maintence of my vehicle. Knows whats been done in the past and makes recommandations of whats needed to keep my vehicles running.
Very friendly and efficient. 10/10
I took the car in to have the normal servicing done, oil change etc. I have been doing business with this Quality Tune-up for 20 years. I have never been disappointed with their work!!!
Been going to quality car care for years now. Very happy with the results every time. Won’t go anywhere else.
Arrived early for an oil change and tire rotation. Work was completed in less than 45 minutes as initially promised. I have been going to Quality Tune Up for over 20 years and have always received excellent and friendly service.
Mark and his crew have been servicing my vehicles for 30 years.
They are very responsive and do the job right. They don't overdo it, but alert me about issues and let me know the impact.
very professional, my first time, definitely gonna be a repeat customer
My goto place for all I need for my cars. The owner is honest and friendly, knows his skills in auotmobiles and very reasonable. I have numerous choices to go for my regular or urgent car needs but I always go here as I have trust with this team and I know they will do it right way, right price. There has been at…
Mark completed all necessary work needed in a timely manner and was completely professional. I will return again
Good
Service was quick, friendly, and reasonably priced. Will be going back!
Always friendly and go above-and-beyond to provide quick, quality service.
ALWAYS a 5 star experience
Great service and fastest
Professional, punctual, friendly
great service and fast mark is the best been going there for years
Service was good but it’s too expensive
Experienced, efficient employee who conducted the smog test. Friendly with excellent communication skills.
I was happy with their service. Thank you.
The oil change at quality was seamless. Took us right away. Finished in a decent amount of time. Very friendly and a fair price. Was our first time. Will definitely go back
As also the work was performed and completed on time and I’m completely satisfied. The owner/manager is a very nice person to deal with.
Always a great experience! Fast, convenient and great customer service. Thanks!
Mike and the staff are friendly also fast service I definitely go back back!
The Manager and staff are concerned to give the customer high quality service at a reasonable price, and they keep to their promise concerning the time at which one's vehicle will be ready.
The team is friendly and responsive. They are honest. Prices are reasonable. I highly recommend this establishment.
I called around to compare prices, and even though this price was not the lowest, the level of service I received just on the telephone was enough to come in. I spoke with Mark and I appreciated how straightforward he was with everything!! He did not make me feel as if he were just trying to get over on me, he made…
Been coming here for many years due to the fact they are honest friendly staff.
Great Service.
Great people good service
As always excellent service. They took care of my oil change fast.
The owner (Mark) was so awesome. Went out of his way to make sure I was taken care of with the full oil change and found some safety issues with my tires and made sure the best care was taken. Had a loaner instead of having me wait to get service done
Mark and his team are not only honest they are fast and efficient. As a woman I trust when I take my car in I will not be over sold and charged what I don’t need
I was very satisfied with repairs done to my vehicle. The mechanic was very courteous and helpful in explaining all repairs needed to my vehicle. Thanks
Every time I service my car here, they take care of me like I’m family. Mark and the crew are awesome. I’ve been coming here for 5 years and will continue to come as long as I’m living in the area. Aloha!
Quick and easy oil change. They didn't try to add other services either.
Always great service!
Friendly customer servicios love the place
too expensive & rip off. $ 95 for a compact car.
Mark and Vic have done a great job of helping me maintain my Ford truck. Their shop is very honest, professional, I would highly recommend them to anyone.
Quick, clean and very courteous and efficient. 5 STAR FOLKS
Muy buen servicio
Excellent service! Just walked up and asked if they had time for an oil change, they checked my car details and got it done quick.
Great service. Timing was as agreed, no surprises, clean, fosters freeze next-door for food. Would visit again. Thanks guys..!!
Mark and everyone at quality tune up provide an excellent customer service and the best care for your vehicle.
I ASKED MARK IF HE COULD DO AN OIL CHANGE ON MY CLASSIC CAR HE SAID SURE BRING IT IN . I GOT THERE & VICTOR HELPED ME OUT ! GREAT GUY TOOK CARE OF MY CAR CHECKED IT ALL OUT I DECIDED TO DO MY BRAKES AS WELL & VICTOR & IZZY DID A GREAT JOB .THANKS FELLAS ! THIS IS NOW MY GO TOO MECHANIC SHOP .
Great service and very friendly staff!!
Very professional…. Best experience in 35 years of me being in Fremont area.
This place closes at 5pm and I call in for a last minute oil change and was told to still come he will wait for me. Service was very quick and great! Loved that. The owner I take it was very polite and nice and easy going. Overall great service and staff and I will be going back for other services!
Great place to take your car. You feel like you are in good hands when you take your car there. Honest, friendly and trustworthy along with great customer service. As a female it’s hard to find a place where you feel like they’re being straight with you but Quality Tune Up gives you the confidence in what they’re saying and that means a lot.
Great place been doing business with you for many years Mark is a great guy
Once again, Mark and the team got me back on the road. They performed an oil change and transmission flush. My car is 9 years old and I have been able to maintain it to avoid costly repairs due to the correct care they recommend. I appreciate that they help with the planning for what will be required in another 20k mi. Thanks again!
I highly recommend this place ,I went there for oil change I was in rush with a smile he came took the key and took care of it very Professional gentlemen thank you
The service was done fast and everyone was nice, I had a minor issue after my oil change and Mike went above and beyond to make sure everything was set right. Thank you!
Great experience. Everything that was done was explain thoroughly before working on my car. The service was very friendly and reliable. Would definitely recommend anyone to come here for regular maintenance.
Mark was extremely personable and professional! He handed me a “Christmas rose” to take home🌹 & ensured my oil change was done in a timely manner! Highly recommend this spot!
The staff was great! Great service, friendly, professional. My only beef was the price. $152 for an oil change and smog and $100 for labor. The price of labor is quite high for the service but other than that no complaints
My visit was for an oil change. Mark was very attentive from my arrival till the service was complete. Would visit them again for future car services.
Fast, friendly, honest
Excelled servicen
Great place, conveniently located near my house. Friendly staff. Got our car serviced before our road trip to Utah.
We’ve always used them to service all of our vehicles.
Mark is always professional and welcoming.
I've been going to Quality tune for a while and Mark and his crew always treat me right.
Mark and his staff are very thorough and friendly!
I've been a customer for well over 15 years. It has been a great, consistent experience the whole time. I do, and will continue to recommend Quality to anyone in the area.
I've been going to this shop for my car maintenance for nearly 20 years. I am grateful to know I have a shop I can trust for my car care. Mark and Victor are mechanics I can trust; I highly recommend them.
Mark did a thorough job inspecting my vehicle, and was honest about what needed to be fixed now and what could wait. I will most definitely be returning when further repairs are needed.
I pulled right in & they got to work, checking with me before replacing filters. Rotated tires & checked brakes. I've been a satisfied customer here for over 10 years. Mark & his guys always greet me with a smile & listen to my concerns. Oh, and ladies receive a flower if they're in bloom!
I have been using Quality Tune Up Car Care Center for over 20 years. The owner, Mark, is honest and does quality work at a reasonable price. I would recommend him to anyone who wants their car serviced. He won't try to sell you a service that isn't needed.
Mark and company are always accommodating and always get the job done! Each time they take care of my cars, I never have an issue. I would highly recommend!
Great job. Done in short order time . Recommend.
Often when I go to a car repair shop my spidy since kicks in that they are trying to ripe me off. Sadly that happens more often then I want it to, but I have an older sports car that requires parts that typically are not stocked. They new that and didn’t try to push something they have just to get the car done and…
Mark and his team are excellent to work with.
Very fast service and very friendly staffs. I’ve been going to this place now for years. I highly recommend it.
This is the best place for you to keep your car in great condition, or bring it back to its best. They are very professional, efficient, and the treatment is fantastic. You will love this place.
The owner is always so friendly and kind. I love how professional and transparent they are - if I’ve ever needed an additional service based on their inspection, they show me the problem area in person and give me a full estimate. They also give me a time frame of when I should plan to get certain things done, that…
Mark is truly amazing! He's extraordinarily friendly, generous and a wonderful human being. I HIGHLY recommend this place to anyone. He's very thorough and most of all he doesn't CHEAT!
Mark and the guys are always so helpful and kind! I’ve been coming for years because of my sister’s recommendation. I love the quality of service they give. They also will educate you about your car also. Thanks guys!
Everyone was courteous and on time! All the work was explained in full with no hidden agendas.
This is the only place my boyfriend and I trust with our cars, great prices, every employee we’ve gotten has been professional and listens. They are real with you about what you need and don’t need ASAP. They are great with timing and getting things done fast so I can get back to driving. I wish I remembered all the…
I took my 2010 subaru outback on a cross country trip from CT to CA and back. They serviced my car and took a detailed look at it to make sure it was ready to get me back to CT safely. They were the sweetest guys. All excited about my trip and truly took extra care to make sure my car was ready and safe. I would…
They always do a good job and they r very friendly
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 154 | — |
| Smog certification | 88 | — |
| General repairs & maintenance | 80 | — |
| Tires | 47 | — |
| Air & cabin filter replacement | 47 | — |
| Auto engine diagnostic | 32 | — |
| Auto engine tuning | 26 | — |
| Brakes | 25 | — |
