Experts Reviews · Company report
Quality Tune Up Car Care Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%59+14.3Value 14%94+13.3Replies to reviews 7%88+6.2Craft & service penalty97−0.3Momentum penalty87−1.3Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Quality Tune Up Car Care Center

Fremont, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #311Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.7★ from 633 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Quality Tune Up Car Care Center is better than 74% of auto repair shops.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Quality Tune Up Car Care Center is better than 59% of auto repair shops.C
59
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Quality Tune Up Car Care Center is better than 97% of auto repair shops.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Quality Tune Up Car Care Center is better than 94% of auto repair shops.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Quality Tune Up Car Care Center is better than 87% of auto repair shops.A
87
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Quality Tune Up Car Care Center is better than 88% of auto repair shops.A
88

Reviews for your job

Customers hired Quality Tune Up Car Care Center for 8 kinds of job.

Quality Tune Up Car Care Center for smog certification

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.88
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Smog certification”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 7

All 88 Google reviews tagged “Smog certification” · showing 40

RahulLocal Guide · 77 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

My goto place for all I need for my cars. The owner is honest and friendly, knows his skills in auotmobiles and very reasonable. I have numerous choices to go for my regular or urgent car needs but I always go here as I have trust with this team and I know they will do it right way, right price. There has been at…

Smog certificationAir & cabin filter replacementGeneral repairs & maintenance
Sam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I Ben going to this shop four years. It,s the only shop that I will let fix my car.

Customer photo from Sam's review
Air & cabin filter replacementAuto A/C rechargeAuto brake repair
tobyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

ALWAYS a 5 star experience

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Olivia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Went to McKee station for smog check and the technician checked my air filter and adjusted my tire pressure-Thanks!! Will go there again

Smog certification
TaisonLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From the first phone call, I felt like I was in good hands. All my concerns were addressed and I felt at ease with my car in someone else’s hands. It was clearly explained what was being done and why. Mike was always straightforward and professional. I was kept up to date on the status of my car repair as it was…

Auto emissions testingEmissions testingGeneral repairs & maintenance
ChristopherLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The Manager and staff are concerned to give the customer high quality service at a reasonable price, and they keep to their promise concerning the time at which one's vehicle will be ready.

Auto battery replacementOil changeSmog certification
Eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

That’s very fast and great service.

Smog certificationVehicle Inspection
Ofelia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Service was fast and the personal very frien

Smog certification
MarkLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Prompt and hassle free

Smog certification
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mark and Victor went over and Beyond to take care of our Lexus. That’s what has kept me coming back for 25 plus years.

Auto engine diagnosticSmog certification
CourtneyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We bring our cars here every year to get them smogged. The staff are always helpful and friendly. We will be bringing our cars here for years to come!

Smog certification
Delilah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Was busy when I arrived. Got me in and out as quickly as they could.

Smog certification
JasonLocal Guide · 165 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great service, as usual.

Smog certification
Thomas8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Got a smog check done ✔️ everyone was friendly

Smog certification
JD1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Every time I service my car here, they take care of me like I’m family. Mark and the crew are awesome. I’ve been coming here for 5 years and will continue to come as long as I’m living in the area. Aloha!

Air & cabin filter replacementAuto engine diagnosticHybrid vehicles service
LindaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very polite service was quick. I was pleased with the service

Smog certification
patriciaLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great shop in the middle of town. Good prices, honest mechanics. Highly recommend!

Smog certification
Alan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This long time auto shop does great work at a reasonable price! I am an old machanic and they troubleshoot before they do the work! These guys have a lifelong commitment to satisfaction service, I highly recommend!!

Auto emissions testingSmog certification
Dorothy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Service person was so nice and knowledgeable about my car, and protected of me from falling because I use a cane

Smog certification
Ellen13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We took our car in for an oil change and smog check. We were able to wait for the services to be done which was a plus since we are older and needed the car to get around . We were very happy with the service and service providers. Jim and Ellen Snell

Smog certification
Prasanth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professional and quick smog check

Smog certification
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Always very friendly and great repair skills.

Auto emissions testingSmog certification+ Punctuality+ Quality+ Professionalism
shirley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very friendly. Was prompt with getting the job done. I give them a 10 star service. Thank you!

Smog certification
Jim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service and very friendly staff!!

Oil changeSmog certification
Jingo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Courteous and expeditious service

Smog certification
sabinLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Prompt service, friendly and good customer service.

Smog certification
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Quick turn around time. They did not come up with extra charge items, like transmission fee, to gouge you. All prices are listed on the wall. Friendly staff.

Smog certification
TinaLocal Guide · 202 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service, friendly staff. Very affordable smog check. Walked in and out in 15 minutes.

Smog certification
Carolyn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I dropped in without calling for a smog check. Mark checked me in quickly and it was complete in 1/2 an hour. They even topped off my oil. I'll definitely go back for routine maintenance.

Smog certification
Stephanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Super friendly, and great service ! Was in and out quickly. Been coming here for years; they are trustworthy and affordable. Won't go anywhere else. Thanks again!

Smog certification
Raquel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Quality Tune is a top notch business. I went in for a smog check. Once I parked and got out of the truck I was approached by (I think) Chris with a friendly smile right away. He remembered that I called the day before to see if an appointment was needed. He informed me the wait time is about an hour. I went inside…

Smog certification+ Punctuality+ Quality+ Professionalism
Sandy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Honest and very friendly staff. Would recommend to others.

Air & cabin filter replacementGeneral repairs & maintenanceSmog certification+ Quality+ Professionalism
Anthony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

The staff was great! Great service, friendly, professional. My only beef was the price. $152 for an oil change and smog and $100 for labor. The price of labor is quite high for the service but other than that no complaints

Oil changeSmog certification+ Punctuality+ Quality+ Professionalism
Cindy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Chris is so polite and thorough. I really appreciate the level of service I received.

Smog certification+ Punctuality+ Quality+ Professionalism
Julie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I came without an appointment, and Victor was able to take my car in for a smog check within minutes of arriving. He completed the process within 20 minutes. He was courteous, efficient and friendly. The price was also cheaper than the smog place my husband used a few weeks ago

Smog certification+ Punctuality+ Quality+ Professionalism
Mindy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This place was open on a Sunday and drove up for my SMOG check and it took less than 30 minutes! Everyone I interacted with was friendly and professional.

Smog certification+ Punctuality+ Quality+ Professionalism
Donald4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fast, friendly, honest

General repairs & maintenanceOil changeSmog certification+ Professionalism
AbayaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great place, conveniently located near my house. Friendly staff. Got our car serviced before our road trip to Utah.

Oil changeSmog certification+ Quality+ Value
C3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I've been going to Quality tune for a while and Mark and his crew always treat me right.

Oil changeSmog certification+ Quality+ Professionalism
TrentLocal Guide · 127 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Was very happy with mark and vic they got my car in and out in one day. Will refer all I know to them. They are honest and up front which I appreciate great team.

Auto engine diagnosticSmog certification+ Quality+ Professionalism

Show more smog certification reviews (48 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 52%Overpriced 12%Not sure 2%

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