Experts Reviews · Company report
Quality Tune Up Car Care Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%59+14.3Value 14%94+13.3Replies to reviews 7%88+6.2Craft & service penalty97−0.3Momentum penalty87−1.3Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Quality Tune Up Car Care Center

Fremont, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #311Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.7★ from 633 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Quality Tune Up Car Care Center is better than 74% of auto repair shops.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Quality Tune Up Car Care Center is better than 59% of auto repair shops.C
59
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Quality Tune Up Car Care Center is better than 97% of auto repair shops.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Quality Tune Up Car Care Center is better than 94% of auto repair shops.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Quality Tune Up Car Care Center is better than 87% of auto repair shops.A
87
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Quality Tune Up Car Care Center is better than 88% of auto repair shops.A
88

Reviews for your job

Customers hired Quality Tune Up Car Care Center for 8 kinds of job.

Quality Tune Up Car Care Center for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.48
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#91 / 190
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 48 Google reviews tagged “Tires” · showing 40

David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Been coming here for years, they have been straightforward and honest with me.

Reasonable priceHybrid vehicles serviceTiresGeneral repairs & maintenance+ Quality
CathyLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I highly recommend this place for your auto services. I have been going here for years, and have never had a problem. Great customer service, and quality work!! I would never go to anyone else.

TiresGeneral repairs & maintenance
Rose1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They showed the issue, explained why it needed to be changed and because it was going to take several hours they brought me home and picked me up when the car was done.

Reasonable priceTiresTire rotationsService not listed
M4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Marc and The Team are the most effective , efficient, and knowledgeable . Call here first before all others . Marc y el equipo son los más eficaces, eficientes y competentes. Llame aquí primero antes que a todos los demás.

Great priceTransmissionAir & cabin filter replacementExhaust
Jan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Always a good experience at Quality Tune Up. Mark was very nice and helpful! I will return for future services.

Reasonable priceGeneral repairs & maintenance
Jayne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Trust worthy, honest, reliable & integrity. Customer Service above standard raises the bar where & when it matters! Car safety! Mark & his team treat you like family!

Great priceTransmissionCarburetor cleaningElectrical repair
Loren2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I have been a customer of Quality Tune Up in Fremont for more than 25 years. Mark and his team have always been professional and courteous with both me and my family. If they could not solve a problem or provide the appropriate solution, they would recommend another shop to do so. To date, I have never had a…

TiresOil change
Jenny7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have been coming here since I first bought my car in 2017 and they always take such good care of me. They pay attention to detail, always give good advice and give discounts which is always appreciated. Excellent customer service!

Reasonable priceTransmissionAir & cabin filter replacementTires
GaryLocal Guide · 207 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Very professional knowledgeable courteous and kind Trustworthy mechanics

Reasonable priceTransmissionAir & cabin filter replacementTires
Zoheida2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

They do a good job and are very honest in their dealings.

Reasonable priceTiresBrakesOil change
HarryLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

"Thank You" Mark & Vincent (Victor) for your professional work and great customer service. It was a great experience working with you.

Reasonable priceAir & cabin filter replacementTiresAuto engine tuning
Ysidro5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very friendly and efficient. 10/10

Emissions testingRegistration renewalTransmission
Tom7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★

They are very responsive and do the job right. They don't overdo it, but alert me about issues and let me know the impact.

Air & cabin filter replacementTiresOil change+ Punctuality+ Quality+ Professionalism
Tony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I had a great experience with my oil change. My father and I have used Mark's services for many years.

BrakesEngine repairTires+ Quality+ Professionalism
Sam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I Ben going to this shop four years. It,s the only shop that I will let fix my car.

Customer photo from Sam's review
Air & cabin filter replacementAuto A/C rechargeAuto brake repair
Dante1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Mark found a few extra things to take care of when I came in for my oil change. Glad he checked those items and fixed them! Mark, Chris and Angel always are great!

General repairs & maintenanceTires+ Professionalism
tobyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

ALWAYS a 5 star experience

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
RichardLocal Guide · 592 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team is friendly and responsive. They are honest. Prices are reasonable. I highly recommend this establishment.

Auto A/C replacementAuto maintenanceAuto tire replacement
Kaala4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always great service!

General repairs & maintenanceWiper blade installationOil change
Kerry7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Mark and Vic have done a great job of helping me maintain my Ford truck. Their shop is very honest, professional, I would highly recommend them to anyone.

Oil changeTires
Almeida1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mark and everyone at quality tune up provide an excellent customer service and the best care for your vehicle.

Air & cabin filter replacementAuto brake repairAuto maintenance
Mister10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Mark, Victor and Co. got me just what I needed at a fair price, done in a very timely manner. Note that we have an Electric Car, but for tires, brakes, etc. they do just as good a job as the dealer at a much better price. Quality Tune Ups is one of Centerville's best kept secrets.

Tires+ Quality+ Value
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Best service ever. Always take care of me cars needs! Guys, are friendly and tell what you need to know, so you will understand. The best!!

General repairs & maintenanceTires
hang4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

They took advantage of me as a woman and charged me more than what they were suppose to

General repairs & maintenanceTires− Quality− Professionalism
Linda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We’ve always used them to service all of our vehicles.

Oil changeOut-of-stateTires
Ray2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Tire blow out, have used quality before for my truck emergency stop, they got me a new tire and replaced it all went well

Auto engine diagnosticTires+ Quality+ Professionalism
Don2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mark did a thorough job inspecting my vehicle, and was honest about what needed to be fixed now and what could wait. I will most definitely be returning when further repairs are needed.

Air & cabin filter replacementOil changeSmog certification
MyrnaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mark and company are always accommodating and always get the job done! Each time they take care of my cars, I never have an issue. I would highly recommend!

A/C installation & repairBrakesAuto engine diagnostic+ Quality+ Professionalism
Sergio2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is the best place for you to keep your car in great condition, or bring it back to its best. They are very professional, efficient, and the treatment is fantastic. You will love this place.

Air & cabin filter replacementBatteryBrakes+ Punctuality+ Quality+ Professionalism
WillLocal Guide · 106 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mark and his crew are friendly, professional, and extremely efficient. I own a plumbing company and am always in need of some repair on one of my fleet vehicles often given they are old vehicles. Everytime we come here it is fixed faster than I expect and they fit me in when its an emergency. Eventually I'll buy…

A/C installation & repairAir & cabin filter replacementBrakes+ Punctuality+ Quality+ Professionalism
Jenn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The owner is always so friendly and kind. I love how professional and transparent they are - if I’ve ever needed an additional service based on their inspection, they show me the problem area in person and give me a full estimate. They also give me a time frame of when I should plan to get certain things done, that…

Oil changeTires+ Punctuality+ Quality+ Professionalism
Aroma4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mark is truly amazing! He's extraordinarily friendly, generous and a wonderful human being. I HIGHLY recommend this place to anyone. He's very thorough and most of all he doesn't CHEAT!

Air & cabin filter replacementAuto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Jessica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mark and the guys are always so helpful and kind! I’ve been coming for years because of my sister’s recommendation. I love the quality of service they give. They also will educate you about your car also. Thanks guys!

Oil changeTires+ Quality+ Professionalism+ Value
Charlene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto brake repairAuto tire replacement
Ying1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Tires
Ysidro3 years ago★★★★★

Rating only, no written review.

BrakesEmissions testingGeneral repairs & maintenance
Dana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

General repairs & maintenanceTiresService not listed
DiAnneLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto maintenanceAuto tire replacementAuto engine diagnostic
luwana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto brake repairAuto brake replacement
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General repairs & maintenanceOil changeSmog certification

Show more tires reviews (8 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 52%Overpriced 12%Not sure 2%

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