Wedding planner · Fremont, CA · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%92+54Reliability 26%98+25.6Value 15%100+15.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#35 of 77 event plannersiPosition by Experts Score among all companies we track in this category. · better than 55%
4.9★★★★★45 Google reviews · 24 photos
96%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Queen's Creative Events 4.9 out of 5 based on 45 reviews, noting that the owner replied to only 2% of feedback. Clients frequently describe the planner as organized, calm, and responsive, highlighting her ability to manage vendor communication, timelines, and budget constraints for weddings and corporate events. One lower-rated review criticized the service for failing to meet expectations regarding design and vendor research, stating that the client had to perform most of the heavy lifting despite hiring a full-service planner.
Google rating: 4.9 out of 5 from 45 reviews (96% five-star).
Reviews on this page: 45 Google reviews (42 with written comments, 11 with photos).
Owner responses: the business replied to 2% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Queen's Creative EventsEvent Planners median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Queen's Creative Events: 92/100 on this factor. Category median: 93.A
92
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Queen's Creative Events: 98/100 on this factor. Category median: 96.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Queen's Creative Events: 100/100 on this factor. Category median: 95.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Queen's Creative Events: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 40.–
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Bar = this company · dark tick = category median.
Star ratings
45 Google reviews we collected
4.9of 5
5 stars4396%
4 stars00%
3 stars24%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 42 written reviews
98%praise
Praise8098%
Complaints22%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price667%
Reasonable333%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2227%
Would recommend1822%
Communication1518%
Speed & response1012%
Quality & results911%
Honesty & trust79%
Price & value11%
What customers talk about
We read 42 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She is kind, experienced, professional and very easy to work with.”
“I'd happily work with her again and would recommend her to any couple.”
“She was warm, responsive, and so easy to talk to from the first message.”
“Leading up to the wedding, Queen was very responsive and helpful throughout the entire planning process.”
“Her day-of details were incredibly thorough, with clear timelines, load-in info, and everything I needed to plan my setup with confidence.”
“Honestly having someone experienced to text when we had questions or were worried about a part of the process was invaluable in keeping our sanity this year.”
“To have an expert who is kind and reassuring like Queen on our team meant a great deal to us and had a huge positive impact on our planning and our day.”
People customers mention
Chloe3 reviews
Area3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Queen's Creative Events for 2 kinds of job. Pick one to see what they paid and said.
Sofie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
I had the pleasure of working with Queen as the florist for a wedding this year, and she was a dream to collaborate with. Her day-of details were incredibly thorough, with clear timelines, load-in info, and everything I needed to plan my setup with confidence. She was warm, responsive, and so easy to talk to from…
CarolineLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Queen (and assistant Chloe) did an incredible job with our small wedding in Huddart Park. They turned a picnic area in a county park into a beautiful, flower-covered dream wedding venue. Queen totally understood what we wanted and executed it perfectly. She herself CUSTOM made all of our floral arrangements and…
Reasonable priceWedding and engagement
Steve1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Queen’s support as our wedding planner went far beyond our expectations. She gave us expert guidance on every level throughout the process. She volunteered to take on tasks, served as our liaison with the venue and all vendors, provided expert advice and kept us on track for the things that only we could do. She…
Bianca1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
We worked with Queen during our wedding as she was our Day Of/Month Of Coordinator and absolutely loved her. She's so calm, organized, and incredibly helpful. We had a micro-wedding in Sausalito with 40 guests and she made the process so much easier. Many of our guests commented on how much they loved her calm…
Great price
Nicole1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Working with Queen was an absolute dream! She took our hopes for an elevated backyard wedding and brought it to life so beautifully, and somehow made the experience of hosting our own ceremony and reception in our home feel completely easy and seamless. Her sense of calm and joy really set the tone for the wedding…
Great priceWedding and engagement
ElenaLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I had the pleasure of working with Queen as a wedding vendor this past weekend. Leading up to the wedding, Queen was very responsive and helpful throughout the entire planning process. On the day of, Queen and her team were on top of everything and made themselves available wherever needed. We really felt taken care…
I had the pleasure of working with Queen as the florist for a wedding this year, and she was a dream to collaborate with. Her day-of details were incredibly thorough, with clear timelines, load-in info, and everything I needed to plan my setup with confidence. She was warm, responsive, and so easy to talk to from the first message. It's rare to find a planner who makes vendors feel this supported and included. I'd happily work with her again and would recommend her to any couple.
Caroline GlazerLocal Guide · 12 reviewsiTotal number of Google reviews Caroline has written across all businesses on Google Maps, not just this one.
Queen (and assistant Chloe) did an incredible job with our small wedding in Huddart Park. They turned a picnic area in a county park into a beautiful, flower-covered dream wedding venue. Queen totally understood what we wanted and executed it perfectly. She herself CUSTOM made all of our floral arrangements and bouquets with flowers from Trader Joe's to help us save money on florals and they could not have turned out more beautiful. She thought of everything, and we were able to completely enjoy the day without thinking about a single logistical detail. Would absolutely recommend working with Queen Creative Events.
Price assessment: Reasonable price
Services: Wedding and engagement
Steve Eckert1 reviewiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Queen’s support as our wedding planner went far beyond our expectations. She gave us expert guidance on every level throughout the process. She volunteered to take on tasks, served as our liaison with the venue and all vendors, provided expert advice and kept us on track for the things that only we could do. She is kind, experienced, professional and very easy to work with. We both hire a lot of people in our jobs, and are a little picky in who we hire and Queen did not disappoint in any way. We very much recommend Queen and her company to support or lead weddings or other events.
Bianca Gorospe1 reviewiTotal number of Google reviews Bianca has written across all businesses on Google Maps, not just this one.
We worked with Queen during our wedding as she was our Day Of/Month Of Coordinator and absolutely loved her. She's so calm, organized, and incredibly helpful. We had a micro-wedding in Sausalito with 40 guests and she made the process so much easier. Many of our guests commented on how much they loved her calm energy and how well coordinated the wedding was. Highly recommend her!
Price assessment: Great price
Nicole Embury1 reviewiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Working with Queen was an absolute dream! She took our hopes for an elevated backyard wedding and brought it to life so beautifully, and somehow made the experience of hosting our own ceremony and reception in our home feel completely easy and seamless. Her sense of calm and joy really set the tone for the wedding day and all of our planning meetings leading up to it. I would recommend Queen in a heartbeat.
Price assessment: Great price
Services: Wedding and engagement
Elena HuangLocal Guide · 14 reviewsiTotal number of Google reviews Elena has written across all businesses on Google Maps, not just this one.
I had the pleasure of working with Queen as a wedding vendor this past weekend. Leading up to the wedding, Queen was very responsive and helpful throughout the entire planning process. On the day of, Queen and her team were on top of everything and made themselves available wherever needed. We really felt taken care of, which allowed us to do our best work. I had a wonderful experience working with Queen and her team and hope to work together again soon. Thank you so much for being amazing to work with!
Taylor Maxon1 reviewiTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
I recently worked with Queen for a beautiful backyard wedding and she and her team were such a joy to work with. She is super communicative, a calm presence and truly dedicated to making sure everything flows as smooth as possible. Hoping we can work together again in the future!
Bryan Praditkul2 reviewsiTotal number of Google reviews Bryan has written across all businesses on Google Maps, not just this one.
We had the pleasure of working with Queen and her assistant(Chloe) for a beautiful wedding in Oakland, and they were wonderful to work with from start to finish. Communication leading up to the wedding was clear and easy, and on the day of the event they were organized, professional, and always available when we needed to coordinate something.
The wedding itself was beautiful and ran incredibly smoothly. Queen and Chloe did a great job keeping everything on schedule while still allowing the evening to feel relaxed and natural. Transitions happened seamlessly, everyone knew where they needed to be, and from our perspective as a fellow wedding vendor, the entire event was very easy to work.
It’s always a pleasure working with coordinators who are prepared, communicative, and calm throughout the day, and Queen and Chloe were all of those things. We really enjoyed working with them and would absolutely be happy to work alongside their team again at a future event.
Services: Wedding and engagement
Megan MortonLocal Guide · 10 reviewsiTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
I worked with Queen + her team on a wedding a few weeks ago as the photographer for the day, and the team were so professional and on top of things. They really advocated for the couple to enjoy their evening, while making sure the vendor team worked together smoothly and were taken care of. Everyone was very friendly, and they managed to flip the entire ceremony space into reception space in less than 90-minutes. You could tell the couple felt very well taken care of and were able to be fully present in time with guests.
Lindsey AllenLocal Guide · 22 reviewsiTotal number of Google reviews Lindsey has written across all businesses on Google Maps, not just this one.
Wonderful, calm, welcoming, friendly, attentive, fun, on top of it! I traveled from Boston and worked with Queen on an event in the Bay Area, a fabulous 40th birthday party. Happy to have been involved with Chloe and Queen, well executed and well managed. Thank you Queen!! Hope to work with you again in the future for many more fabulous events!
Services: Corporate and conference, Anniversary party planning, Retirement party planning, Birthday party planning, Wedding and engagement, Theme party
