Analyzing 5,778,3125.8M ReviewsFor 15,92415.9K Experts

Experts Reviews · Company report
Queens Plumber logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%93+24.3Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Queens Plumber

New York, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 26 gas contractors · 5.0★ from 107 Google reviews

📞 Call (929) 481-3200Request a call backWebsite ↗

Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Queens Plumber is better than 96% of gas contractors.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Queens Plumber is better than 93% of gas contractors.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Queens Plumber is better than —% of gas contractors.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Queens Plumber is better than 100% of gas contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Queens Plumber is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Queens Plumber is better than —% of gas contractors.–
—

Reviews for your job

Customers hired Queens Plumber for 7 kinds of job.

Queens Plumber for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$317–$1.7k
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 2 Google reviews tagged “Plumbing leak repair”

YennyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I contacted Queens Plumber about a clogged bathroom drain and they got back to me quickly : ) The plumber showed up on time, was friendly, and fixed everything 123. You can tell they know what they’re doing. Definitely calling them again if anything else comes up in the future!

Great priceDrain cleaningPlumbing leak repair
Nagela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had Queens Plumber come by after we kept hearing a dripping sound behind the bathroom wall and could not figure out where it was coming from. The plumber took his time checking things instead of guessing, which I appreciated because I did not want somebody cutting into walls for no reason. He found a small pipe…

Customer photo from Nagela's review
Great pricePlumbing leak detectionSewer repairPlumbing leak repair

Price

$114-69% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 65%Reasonable 30%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair7$124–$417
Drain cleaning5$148–$393
Water heater installation5$1.1k–$2.4k
Plumbing leak detection4$122–$454
Shower installation2—
Plumbing pipe repair2$228–$988
Plumbing leak repair2$317–$1.7k

Compare with

Brooklyn Plumber Co logoBrooklyn Plumber CoExperts Score 100New York · 5.00★Mark Henry Plumbing and Heating Corp logoMark Henry Plumbing and Heating CorpExperts Score 99New York · 5.00★Brooklyn Plumber logoBrooklyn PlumberExperts Score 98New York · 4.98★