Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

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Queens Plumber

Plumber · New York, NY · reviewed since 2026

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%93+24.3Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 26 gas contractorsPosition by Experts Score among all companies we track in this category. · better than 80%
5.0 ★★★★★ 107 Google reviews · 11 photos
99%five-star reviews
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
$114typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
📞 Call (929) 481-3200Request a call backWebsite ↗

Queens Plumber at a glance

Google reviewers rate Queens Plumber five stars based on 107 reviews, with no owner responses recorded. Customers frequently describe the staff as friendly and professional while noting quick, efficient service for issues like clogged toilets, sink repairs, and gas leaks. Recurring themes include punctuality, clean work sites, and affordable pricing, with no common criticisms identified in the provided excerpts.

  • Google rating: 5.0 out of 5 from 107 reviews (99% five-star).
  • Reviews on this page: 107 Google reviews (65 with written comments, 2 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Gas Contractor serving New York, New York.

Data from Google, last updated October 25, 2026.

Score profile vs other gas contractors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction96Reliability93Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 96 (median 91)Reliability: 93 (median 87)Value: 100 (median 100)Momentum: 100 (median 100)
Queens PlumberGas Contractors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Queens Plumber: 96/100 on this factor. Category median: 91.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Queens Plumber: 93/100 on this factor. Category median: 87.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 91.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Queens Plumber: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Queens Plumber: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 83.–
–

Bar = this company · dark tick = category median.

Star ratings

107 Google reviews we collected

  • 5 stars10699%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 65 written reviews

  • Praise12699%
  • Complaints11%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1565%
  • Reasonable730%
  • Overpriced00%
  • Not sure14%
$114-69% vs typical gas contractors

Middle half of what 10 customers paid ($37–$254) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Speed & response2620%
  • Quality & results2217%
  • Staff & attitude2117%
  • Would recommend1915%
  • Price & value1613%
  • Honesty & trust129%
  • Communication119%

What customers talk about

We read 65 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Was on time , and very quick and efficient diagnostic .”
  • “It was a great experience and the team was extremely friendly.”
  • “Their service is great, they left the place nice and clean too.”
  • “affordable, quality work, and highly highly recommend!”
  • “I really appreciated their honest service and fair pricing.”
  • “THEY ARE FAST & RELIABLE & SURELY KNOW WHAT THEY ARE DOING.”
  • “Called, asked for price estimate explaining the scope of the work.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Queens Plumber for 7 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Jie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Called, asked for price estimate explaining the scope of the work. Managed to get someone within the hour.

Paid $200–400Not sureDrain cleaning
Shannon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I just wanted to write a review letting everyone know about the amazing Customer Service I received I needed. My height looked at in the kitchen. It was leaking. The workers came out on time. They fixed the problem within 30 minutes. I haven’t had that issue ever since I would definitely recommend.

Paid $1–200Great pricePlumbing leak detection
Samari1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Queens Plumber did an excellent job at repairing my toilet back to its pristine shape. I appreciated the patience and kind demeanor that the plumber had towards me and my family. And their work very well. I would definitely recommend these plumber again if im dealing with any problems!

Paid $1–200Toilet repair
Aaran1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The business has top quality service. The business is easier to find when using Google maps. And the customer service is the best and very friendly

Paid $1–200Reasonable pricePlumbing leak detection
Carina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a great experience with Queens Plumber for my toilet repair. They were professional, arrived on time, and quickly diagnosed the problem. The repair was done efficiently, and they made sure everything was working perfectly before they left. They were friendly, respectful, and cleaned up after the job was…

Paid $1–200Toilet repair
NatashaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Quick shoutout to Queens Plumber for their fast and reliable service! My bathroom toilet was fixed in no time, and I could get on with my day worry-free. I'll definitely be using them again and highly recommend their supportive customer service! 🚽🛠️ #Plumber #Service #Queens #Reliability #CustomerService

Paid $1–200Reasonable priceToilet repair

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair7$124–$417
Drain cleaning5$148–$393
Water heater installation5$1.1k–$2.4k
Plumbing leak detection4$122–$454
Shower installation2—
Plumbing pipe repair2$228–$988
Plumbing leak repair2$317–$1.7k

Compare with

Photos

Customer reviews

5.0 ★★★★★ 107 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Filter by topic — each topic is highlighted in the reviews in the same color
Gabriel Latorre1 reviewTotal number of Google reviews Gabriel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ryan was an amazing plumber! It was a great experience and the team was extremely friendly. Would recommend!

Oniel Filpo1 reviewTotal number of Google reviews Oniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great Experience 😊👍

Linda Tapia1 reviewTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Queens plumber are the best thank you for unclogging my toilet

Flora Menson1 reviewTotal number of Google reviews Flora has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful service, got my sink up and running again!

  • Price assessment: Reasonable price
  • Price: $200–400
  • Services: Drain cleaning
DiN01 reviewTotal number of Google reviews DiN0 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It’s awesome sauce!! The quality of service is high tier!

Janmarcos Cabrera1 reviewTotal number of Google reviews Janmarcos has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

amazing plumbing service would recommend

Bacon dood1 reviewTotal number of Google reviews Bacon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Their service is great, they left the place nice and clean too. 10/10!

shanelle m1 reviewTotal number of Google reviews shanelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service

DanieLocal Guide · 21 reviewsTotal number of Google reviews Danie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great services!

  • Services: Water heater installation
Coolest Asian On da block2 reviewsTotal number of Google reviews Coolest has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lit

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Business details