Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%90+6.4Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREQuell Pest Control
Irving, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #69Position by Experts Score among all companies we track in this category. of 90 ant exterminators · 4.9★ from 2,970 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Quell Pest Control is better than 86% of ant exterminators.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Quell Pest Control is better than 82% of ant exterminators.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Quell Pest Control is better than —% of ant exterminators.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Quell Pest Control is better than 100% of ant exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Quell Pest Control is better than 100% of ant exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Quell Pest Control is better than 90% of ant exterminators.A
90
Reviews for your job
Customers hired Quell Pest Control for 8 kinds of job.
Quell Pest Control for bed bug extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.57
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$155–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 53
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 57 Google reviews tagged “Bed bug extermination” · showing 20
Andrew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Eddie was great! Very professional.
Paid $120–140Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Nexu3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Eddie was the best.
Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
MaraLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Trey did great! He was fast and efficient!
Hornet & wasp exterminationRodent exterminationSpider extermination
IKECHUKWU4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
He really did an excellent job and I do appreciate it all.
Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Hugh13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
They really do a thorough job all around the house. Friendly, great experience.
Paid $180–200Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
DiRondaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Holdin T. provided outstanding service during our pest control treatment. He was professional, knowledgeable, punctual, courteous, and very thorough in treating our home. I appreciate that he was willing to work around my construction in my yard. He made the entire experience easy and stress-free. I highly…
Not sureRodent exterminationSpider exterminationFlea & mite extermination
Richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★
Professional and helpful quick! Awesome work!
Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Jeff5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
He was awesome.
Reasonable priceBed bug extermination
Claudia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Zachary was on time and provided excellent customer service!
Paid $20–40Great priceHornet & wasp exterminationRodent exterminationSpider extermination
EthanLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Great Service. Very thorough with explanations and explaining the process.
Paid $120–140Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Darin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Jared from Quell Pest Control was very delightful, knowledgeable, and did his job very well. I recommend him.
Paid $120–140Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Humberto9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Very good
Hornet & wasp exterminationRodent exterminationSpider extermination
Diane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Extremely professional & polite. Did great job even removed cobwebs…😊
Great priceHornet & wasp exterminationRodent exterminationSpider extermination
TamaraLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Jesse and Stewart were friendly and informative. They took care of our current pest needs. Quell offers a very competitive rate with wonderful customer service. Highly recommend.
Paid $20–40Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
R8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★
First time with Quell. Hutson was knowledgeable and could relate to my family dynamic and what treatments would be safe for my kids and pets.
Great priceHornet & wasp exterminationSpider exterminationBed bug extermination
wade5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Sterling Green did a great job
Hornet & wasp exterminationRodent exterminationSpider extermination
Yolanda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Deontrey was well prepared and professional he did an amazing job
Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Emad8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Great service. The team did both inside and outside.
Paid $120–140Great priceCockroach exterminationBed bug exterminationAnt extermination
Juan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Excellent service! Attention to work and detail.
Paid $20–40Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Diana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Great service, prompt and curteous!
Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Price
$53-43% vs typical ant exterminators
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 37%Reasonable 56%Overpriced 2%Not sure 5%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Hornet & wasp extermination | 662 | $58–$282 |
| Spider extermination | 527 | $63–$146 |
| Ant extermination | 515 | $68–$199 |
| Cockroach extermination | 355 | $58–$246 |
| Rodent extermination | 244 | $81–$323 |
| Flea & mite extermination | 208 | $124–$323 |
| Bed bug extermination | 57 | $155–$426 |
| General pest inspection | 54 | $56–$111 |
