Analyzing 8,659,7728.7M ReviewsFor 24,72424.7K Experts

Experts Reviews · Company report
Quell Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%90+6.4Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Quell Pest Control

Irving, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #69Position by Experts Score among all companies we track in this category. of 90 ant exterminators · 4.9★ from 2,970 Google reviews

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Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Quell Pest Control is better than 86% of ant exterminators.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Quell Pest Control is better than 82% of ant exterminators.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Quell Pest Control is better than —% of ant exterminators.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Quell Pest Control is better than 100% of ant exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Quell Pest Control is better than 100% of ant exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Quell Pest Control is better than 90% of ant exterminators.A
90

Reviews for your job

Customers hired Quell Pest Control for 8 kinds of job.

Quell Pest Control for bug & insect extermination

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Jobs reviewedHow many Google reviews are tagged with this job.46
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$111
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#62 / 78
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 46 Google reviews tagged “Bug & insect extermination” · showing 20

Kaylene12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Excellent service,thanks!

Reasonable priceGeneral pest inspectionBug & insect exterminationSpider extermination
Pamela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Kiare with Quell Pest Control provided us with fantastic service this morning! He checked in with us at the start of the service and after he was finished to make sure all of our concerns were addressed. Thank you, Kiare!

Not sureBug & insect exterminationAnt extermination
Corey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great service and they make sure your home is pest free.

Great priceTermite inspectionGeneral pest inspectionMosquito extermination
RachelLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Zachary did an amazing job! He went above and beyond, making sure all our pest issues were resolved. I love working with Quell. Highly recommend their services to anyone who needs insect control.

Great priceMosquito exterminationBug & insect exterminationHornet & wasp extermination
Bonita6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Aaron arrived on time, courteous and respectful.

Reasonable priceSpider exterminationCockroach exterminationBug & insect extermination
T2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very knowledgeable and friendly

Great priceGeneral pest inspectionBug & insect exterminationAnt extermination
Lauren6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jack was extremely professional, efficient, and provided exceptional customer service! Thank you so much Jack!

Great priceHornet & wasp exterminationBug & insect extermination
Kaye4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jack was the best! He provided exceptional customer service. Jack was extremely efficient and knowledgeable, as well as kind and personable. Thank you Jack!

Great priceHornet & wasp exterminationSpider exterminationBug & insect extermination
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kordell was great! Provided explanation and thorough details.

Great priceBug & insect extermination
Mike6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rebecca was exceptional, very detailed and did a great job!

Reasonable priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
Dusty6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rebecca seems to really care about customer service. Great experience!!!

Bug & insect extermination
Matt4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent Service, done during your chosen time.

Great priceHornet & wasp exterminationSpider exterminationBug & insect extermination
Roxie'sLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We, the owners of Roxie's Pet Services, purchased a new home recently. Quell took care of the sweet lady that lived here before us so they reached out to see about continuing their service. We had our first treatment today. I am very impressed by their promptness, professionalism and price. And, most importantly,…

Reasonable priceBug & insect extermination
Bob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joseph is prompt, polite, and competent.

Reasonable priceGeneral pest inspectionBug & insect extermination
MikeLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Michael very nice as well as professional. Great job.

Hornet & wasp exterminationGeneral pest inspectionCockroach extermination
GeorgeLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Eddie came and sprayed my house today. He was cordial and we shared similar interests. Will use quell in the future.

Reasonable priceBug & insect extermination
GregLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

First svc by Quell Pest control for our recently purchased home in Four Seasons of Orlando. Brandon provided the service and was polite, professional & did a thorough job. Pleased with the service & would certainly recommend Quell Pest control to others.

Reasonable priceHome inspectionHornet & wasp exterminationGeneral pest inspection
Chrisinda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This review is for Jarod. I appreciated his knowledge and the discussion we had regarding the plan and how future services would be conducted.

Not sureGeneral pest inspectionBug & insect extermination
MohelpLocal Guide · 110 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Trey did a great job not only inspecting and spraying, but listening and investigating to make sure we were taken care of. Company is also quick on responses so 5⭐️s all around.

Great priceHornet & wasp exterminationRodent exterminationGeneral pest inspection
Dameon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

They a horrible at scheduling. I never receive a complete service. It's as if they never record notes to improve.

OverpricedBug & insect extermination

Show more bug & insect extermination reviews (26 more) →

Price

$53-43% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 56%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Hornet & wasp extermination662$58–$282
Spider extermination527$63–$146
Ant extermination515$68–$199
Cockroach extermination355$58–$246
Rodent extermination244$81–$323
Flea & mite extermination208$124–$323
Bed bug extermination57$155–$426
General pest inspection54$56–$111

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