Analyzing 8,659,7728.7M ReviewsFor 24,72424.7K Experts

Experts Reviews · Company report
Quell Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%90+6.4Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Quell Pest Control

Irving, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #69Position by Experts Score among all companies we track in this category. of 90 ant exterminators · 4.9★ from 2,970 Google reviews

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Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Quell Pest Control is better than 86% of ant exterminators.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Quell Pest Control is better than 82% of ant exterminators.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Quell Pest Control is better than —% of ant exterminators.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Quell Pest Control is better than 100% of ant exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Quell Pest Control is better than 100% of ant exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Quell Pest Control is better than 90% of ant exterminators.A
90

Reviews for your job

Customers hired Quell Pest Control for 8 kinds of job.

Quell Pest Control for cockroach extermination

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Jobs reviewedHow many Google reviews are tagged with this job.355
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 70
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 355 Google reviews tagged “Cockroach extermination” · showing 20

Andrew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Eddie was great! Very professional.

Paid $120–140Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
michael10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great guy and great service

Paid $200+Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Claude1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Deontrey Law did an exceptional job with our pest control treatment today! He was extremely professional, thorough, and respectful of our home from start to finish. He took the time to address all of our specific concerns and made sure every area was properly treated. It is rare to find such reliable and courteous…

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationCockroach extermination
ClaudeLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The tech, Eddie Rolle, was great. Very friendly and personable, knowledgeable about the products and services. Happy to have him come out for all future treatments.

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationCockroach extermination
Brandon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great job!

Paid $140–160Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Nexu3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Eddie was the best.

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Kathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Thank you to Nicolas! He explained the issues we encountered with all the pests entering our home after the rain storm. He also gave us tips on how to mitigate issues while in between scheduled service calls. We appreciate his patience and willingness to truly help us.

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationCockroach extermination
JeffLocal Guide · 151 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Huston was amiable, efficient, and knowledgeable. Fantastic job. Edit: second review Emilio came and was knowledgeable, thorough, and answered every question I had. I asked him to do some extra work and spray in my house and he got that done easily and quickly with with enthusiasm. I highly appreciate his work and would like as my regular guy.

Paid $20–40Great priceHornet & wasp exterminationRodent exterminationSpider extermination
AishiaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Stephen was very kind and very efficient 😊 He even engaged with my 5 year old son and it really made his day.

Paid $40–60Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Jaramie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Aaron did a great job and was very polite. He took his time and was cautious of our granddaughter when he came inside. Even though he couldn’t spray because of her age it was professional of him to notice and ask her age before beginning out of an abundance of safety and we greatly appreciated that. Great work sir.

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Gina12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Martin was very friendly and knowledgeable. No complaints.

Paid $40–60Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
NeelLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Eddie Rolle was super friendly and we were chatting about the treatment and materials while he was finishing up. Great service and even better people.

Paid $40–60Great priceHornet & wasp exterminationSpider exterminationCockroach extermination
TiffanyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service, thank you!

Hornet & wasp exterminationCockroach exterminationAnt extermination
Alex3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Stewart was quick and professional and did a great job.

Paid $40–60Reasonable priceSpider exterminationFlea & mite exterminationCockroach extermination
Chris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

I signed up for the non mosquito outdoor contract and they forged my signature onto the more expensive contract and charged me for services I never agreed to. I tried to cancel and they are forcing me to pay them a cancellation fee but they are the ones that breached a contract. I have never noticed a difference in…

Paid $60–80Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
DebraLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The technician did a great job applying bug killer to my yard and around the house. Would recommend this company

Paid $60–80Reasonable priceHornet & wasp exterminationCockroach exterminationAnt extermination
Steven2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Friendly, efficient and thorough.

Paid $140–160Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Kevin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Even though it was hotter than molten lava, he was a cool cat!! He’s a real professional!!

Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationCockroach extermination
MaraLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Trey did great! He was fast and efficient!

Hornet & wasp exterminationRodent exterminationSpider extermination
RLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Aaron was great. Really through and informative about what he was doing and why.

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination

Show more cockroach extermination reviews (335 more) →

Price

$53-43% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 56%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Hornet & wasp extermination662$58–$282
Spider extermination527$63–$146
Ant extermination515$68–$199
Cockroach extermination355$58–$246
Rodent extermination244$81–$323
Flea & mite extermination208$124–$323
Bed bug extermination57$155–$426
General pest inspection54$56–$111

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