PLUMBERS · ATLANTA, GA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%43+15.1Reliability 15%62+9.3Craft & service 20%70+14Value 10%58+5.8Momentum 8%46+3.7Track record 7%73+5.1Accountability 5%57+2.9Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%43+15.1Reliability 15%62+9.3Craft & service 20%70+14Value 10%58+5.8Momentum 8%46+3.7Track record 7%73+5.1Accountability 5%57+2.9Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCOREQuick Action Plumbers
Better than 58% of plumbers · #38 of 90
4.9★575 Google reviewsGoogle star rating as shown on Google Maps.
4.87★last 12 monthsAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
85%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Quick Action Plumbers for sump pump repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–400
All 2 Google reviews tagged “Sump pump repair”
★★★★★ Sheila · 6 months ago
Excellent response. Very professional serviceman. Extremely satisfied with work. Everything performing better than brand new..
Paid $300–400Reasonable priceSump pump repair
★★★★★ Manuela · Edited 3 years ago
Thank you for coming out so quickly.
Plumbing leak detectionSump pump repair+ Responsiveness+ Punctuality+ Quality
vs category
Blue = Quick, grey = plumbers average
Rating over time
Price
$504+5% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Great price 22%Reasonable 64%Overpriced 4%Not sure 10%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%43+15.1Reliability 15%62+9.3Craft & service 20%70+14Value 10%58+5.8Momentum 8%46+3.7Track record 7%73+5.1Accountability 5%57+2.9Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
43
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
62
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
70
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
58
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
46
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
73
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
57
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+158 / −0
Professionalism
+183 / −0
Responsiveness
+149 / −0
Punctuality
+134 / −0
Value
+116 / −0
