Analyzing 6,631,0606.6M ReviewsFor 18,52118.5K Experts
Google reviewers for Quick Fix Tire Shop LLC in Port Arthur, TX, frequently highlight the shop's speed, affordability, and friendly, professional customer service. Common services mentioned include tire repairs, new tire installations, rim fixes, and battery replacements, with many customers noting the staff's willingness to help with difficult tire sizes and their clear communication. While the shop maintains a 5/5 rating from 188 reviews, a recurring criticism involves an instance where a customer was unable to have a spare tire removed due to a lack of necessary tools, resulting in a recommendation to purchase a used tire instead.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
188 Google reviews we collected
Phrases our text analysis found in 172 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 172 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are very friendly people and super efficient, highly recommended!”
“…ntage of you just because you don't know you still get great prices & outstanding service…”
“…etheart I'm very professional and the prices are affordable as well I would recommend this place to anyone especially if you're a woman and don't know…”
“The service was quick and Walter was definitely a sweetheart I'm very professional and the prices are affordable as well I would recommend this place…”
“…was definitely a sweetheart I'm very professional and the prices are affordable as well I would recommend this place to anyone especially if you're a…”
“He was extremely reasonable, honest, and fair throughout the whole process.”
“Professional, prompt, great communication and customer service for a late evening on-site battery install!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Quick Fix Tire Shop LLC for 6 kinds of job. Pick one to see what they paid and said.
We had a broken valve stem on our RV, we called to see if they could help us and he said just come by! We pulled and were immediately helped! Fast, efficient and reliable work, and affordable! Now we can get back on the road safely!
these guys were trying so hard to get me new tires they tried everything they could to get us rolling right even though we have a super hard tire size
The service was quick and Walter was definitely a sweetheart I'm very professional and the prices are affordable as well I would recommend this place to anyone especially if you're a woman and don't know much about cars brakes or anything they're not going to take advantage of you just because you don't know you still get great prices & outstanding service
El servicio es bueno rapido y profecional buenos precios rasonables muy personalizado todo
Very friendly and professional. They did a great job installing 4 new tires and front-end alignment on my truck!! Thank you
They got me in and out after having a long day. This place was definitely the only good thing I had happen to me today.
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 60 | — |
| Wheel alignment | 5 | — |
| General repairs | 3 | — |
| Brakes | 3 | — |
| Air & cabin filter replacement | 2 | — |
| Steering & suspension repair | 2 | — |
5.0 ★★★★★ 188 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
We had a broken valve stem on our RV, we called to see if they could help us and he said just come by! We pulled and were immediately helped! Fast, efficient and reliable work, and affordable! Now we can get back on the road safely!
Servicio rapido amabilidad se recomienda
these guys were trying so hard to get me new tires they tried everything they could to get us rolling right even though we have a super hard tire size
Extremely fast and great service. 10/10 highly recommend
Muy buen servicio y atención
Very good shop!
I would give this experience zero stars if I could. I arrived at this shop after getting off work with an extremely flat tire and a spare underneath my car, hoping to get it changed quickly so I could get home. The attendant told me he did not have the tools necessary to remove the spare from underneath my vehicle and proceeded to tell me I would need to purchase a used tire for $85. I explained that another shop down the street offered a comparable price, but he was unwilling to work with me. No problem. I then asked if he could simply put air in my tire so I could safely make it to the other shop. His exact response was, “Why don’t you go to them for air then?” When I asked whether it was safe to drive on an extremely flat tire, he shrugged his shoulders. He then told me it would cost $5 to put air in the tire. I agreed to pay the $5 without hesitation. However, he continued mumbling under his breath and acting as though helping me was an inconvenience. I mentioned that the shop down the street was much more accommodating and willing to help. When I asked whether he accepted card payments, he told me, “No, don’t worry about it.” So, I am left wondering: Is air actually $5, or was that charge being used selectively? I even offered to pay $20, $40, or $50 because I wanted to make it clear that money was not the issue. I have absolutely no problem paying for good, fair, and respectful service. What I do have a problem with is being treated rudely when I am simply asking for assistance with a safety concern. After a long day at work, the last thing I expected was to be treated with such an unwelcoming attitude, especially when I observed other customers receiving a different level of service. I will also be reporting this experience to the Better Business Bureau because I believe customers deserve transparency, professionalism, and basic courtesy. Thankfully, Mucas Tire Shop down the street showed genuine concern for my safety and had me back on the road in just five minutes. I am grateful for their willingness to help, and I would recommend supporting a business that treats its customers with respect. The issue was never the money. It was the lack of professionalism, courtesy, and concern for my safety.
Thank you for bringing this to our attention. As the manager of Quick Fix Tire Shop, I sincerely apologize for the experience you described. After a long day at work, you came to us needing help with a flat tire, and you deserved respectful service, clear pricing, and thoughtful attention to your concerns about getting home safely. I understand that your concern was never about the money—it was about how you were treated. I’m sorry we left you feeling unwelcome and unsupported. That is not the experience we want anyone to have at our shop. I would appreciate the opportunity to speak with you personally, listen to your concerns, and work toward making this right. If you are willing to give us another opportunity, please contact the shop and ask for the manager so I can personally assist you when you return. Thank you for sharing your feedback. I’m glad you were able to get the help you needed and get back on the road.
They fix rim for cheap and quick
They are very friendly people and super efficient, highly recommended!!
I recommend everybody to come here quick and fast.
Analyzing 6,631,0606.6M ReviewsFor 18,52118.5K Experts
