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Quick Quack Car Wash

Car wash · Perris, CA · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#30 of 46 car wash servicesPosition by Experts Score among all companies we track in this category. · better than 36%
4.9 ★★★★★ 2,741 Google reviews · 24 photos
94%five-star reviews
4.81★last 12 monthsAverage stars on reviews from the last 12 months only.
2.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
Oct 2026latest review

Quick Quack Car Wash at a glance

Google reviewers rate Quick Quack Car Wash 4.9 out of 5 based on 2,741 reviews, with the owner responding to 99% of them. Customers frequently praise the friendly staff, quick service times, and availability of vacuums and towels. However, low-star reviews highlight recurring issues with vehicle damage, such as scratched wheels or cracked windshields, and note that managers are often unavailable to address escalated complaints.

  • Google rating: 4.9 out of 5 from 2,741 reviews (94% five-star).
  • Reviews on this page: 2,741 Google reviews (2,067 with written comments, 32 with photos).
  • Owner responses: the business replied to 99% of reviews.
  • Most recent review: October 20, 2026.
  • Service: Car Wash serving Perris, California.

Data from Google, last updated October 25, 2026.

Score profile vs other car wash services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

Satisfaction85Reliability82Craft & service100Value100Momentum100Replies to reviews100Satisfaction: 85 (median 93)Reliability: 82 (median 92)Craft & service: 100 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 94)
Quick Quack Car WashCar Wash Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Quick Quack Car Wash: 85/100 on this factor. Category median: 93.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Quick Quack Car Wash: 82/100 on this factor. Category median: 92.A
82
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Quick Quack Car Wash: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Quick Quack Car Wash: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Quick Quack Car Wash: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Quick Quack Car Wash: 100/100 on this factor. Category median: 94.A
100

Bar = this company · dark tick = category median.

Star ratings

2,741 Google reviews we collected

  • 5 stars2,56594%
  • 4 stars803%
  • 3 stars191%
  • 2 stars181%
  • 1 star592%

Praise vs complaints

Phrases our text analysis found in 2,067 written reviews

  • Praise1,37697%
  • Complaints423%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price4861%
  • Reasonable2937%
  • Overpriced11%
  • Not sure11%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude67147%
  • Quality & results31722%
  • Speed & response26819%
  • Would recommend876%
  • Price & value403%
  • Communication201%
  • Honesty & trust151%

What customers talk about

We read 2,067 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The place is so clean and the staff so friendly ✌🏼”
    “…t “Oh well it was already denied go thru your insurance ” he is very rude , I was very upset and asked to speak to a regional Supervisor named Sam tha…”
  • “I went to Quick Wash early in the morning, and I had a really great experience!”
    “This is quite possibly the worst location, not because of the team, the team has great customer service.”
  • “She was really efficient and patient towards me as well.”
  • “Amazing workers very polite and respectful 100% recommend”
    “I strongly recommend avoiding this location unless you are willing to risk damage to your vehicle.”
  • “Always clean and very professional, the plan is very worth it!”
    “The wash ripped off my front license plate bracket and completely damaged my front bumper.”
  • “They answered all of my questions and made me feel welcomed.”
  • “He uphold me a membership and was pretty honest and helpful the whole time!”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Quick Quack Car Wash for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

JelwsLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Equipment functioning well and great customer service dnt have to wait for vacuums to become available with how many they have available.

Great priceVacuumingCar waxing
Daysi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I love having a car wash membership. Its so convenient. Plus the staff is always friendly.

Evelyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I came to this location in the afternoon, and the staff was very attentive and polite. I would like to say the employee Mia was really friendly and even welcomed me with a smile. She was really efficient and patient towards me as well.

Vianca1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I went to Quick Wash early in the morning, and I had a really great experience! Mia was very helpful and helped me purchase a few towels and other things I needed. I was able to get a quick wash and vacuum my floors without any issues. The staff was also very attentive and came up to me to ask if I needed any help…

Ben6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

This is quite possibly the worst location, not because of the team, the team has great customer service. However, I have gone multiple times and this specific location has given me many issues to my car. Every time I try to connect with a manager, he is never available, YOU’RE THE MANAGER, DO YOUR JOB. If you’re…

Cli'Von1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cleaning atmosphere is fine normal at absolutely act wow that's impressive,,,,, by so sincerely Carter

Reasonable priceVacuumingAuto interior vacuuming

Photos

Customer reviews

4.9 ★★★★★ 2,741 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Isaac Carrasco1 reviewTotal number of Google reviews Isaac has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great services and got all the dirt off and leaves no scratches

Response from the owner · a week ago

Thanks Isaac Carrasco! We are so grateful for your review. Thanks for sharing your rating with us and the community.

Jelws BloomLocal Guide · 10 reviewsTotal number of Google reviews Jelws has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Equipment functioning well and great customer service dnt have to wait for vacuums to become available with how many they have available.

  • Price assessment: Great price
  • Services: Vacuuming, Car waxing
  • Busyness: Not busy
Response from the owner · a week ago

Thanks Jelws Bloom! Thank you for taking the time to review!  Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Daysi Mckinney2 reviewsTotal number of Google reviews Daysi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love having a car wash membership. Its so convenient. Plus the staff is always friendly.

Response from the owner · a week ago

Thanks Daysi Mckinney! We’re grateful for your support and appreciate you sharing your experience. Thank you!

Robby RadilLocal Guide · 16 reviewsTotal number of Google reviews Robby has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always breaks down or stops while in the car wash. Other then that it's ok

Response from the owner · Edited a week ago

Hello Robby! Thank you for the updated review! We're glad to hear you have had an improved experience! 3/9 Hello Robby Radil - we're sorry to hear you had an unsatisfactory experience. To clarify, when you experience a stop in the wash that is actually the wash's safety features working as designed. When someone fails to exit when signaled the anti-collision sensors will stop the wash until the vehicle clears for the safety of those inside the wash. Another instance would be in a customer is having difficulty loading into the wash - our team will stop the wash to assist them and ensure they are loaded safely and correctly and then restart the wash when it is safe to do so. The wash is designed to do this and will restart at the same timing so wash quality should not be affected. We understand that this may be concerning when inside the wash and unaware of the reason for the stop so we hope this puts your mind at ease. Our store leader would be happy to reach out directly to address any service or quality concerns - please send your phone number and license plate to [email protected]

MCM JAY1 reviewTotal number of Google reviews MCM has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is an amazing car wash and Farris is a lovely guy

Response from the owner · a week ago

Thanks MCM JAY! We are glad to hear that you had a great experience with our service and appreciate you taking the time to leave us a review.

Sean Sherrod3 reviewsTotal number of Google reviews Sean has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bad ass car wash

Response from the owner · 3 weeks ago

Hello Sean Sherrod! Thank you for sharing your thoughts! We’re thrilled you had a great experience.

Ryan Garcia1 reviewTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great place

Response from the owner · 3 weeks ago

Thanks Ryan Garcia! Thank you for taking the time to leave us a wonderful review! We're glad to hear that you had a positive experience with our business.

Rhianna Inman3 reviewsTotal number of Google reviews Rhianna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great customer service

Response from the owner · 4 weeks ago

Thanks Rhianna Inman! We hope to serve you again soon!

HUMBERTO OROZCOLocal Guide · 54 reviewsTotal number of Google reviews HUMBERTO has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

What a great experience!! The place is so clean and the staff so friendly ✌🏼

  • Price assessment: Great price
  • Services: Vacuuming
  • Busyness: Not busy
Response from the owner · 4 weeks ago

Thanks HUMBERTO OROZCO! We hope to serve you again soon!

L Estrella11 reviewsTotal number of Google reviews L has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love how convenient quick quack is. The staff is very attentive always!

Response from the owner · a month ago

Thanks L Estrella! We are so grateful for your review. Thanks for sharing your rating with us and the community.

Quick Quack Car Wash on Google Maps →

Business details