Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts

Quick Quack Car Wash logo

Quick Quack Car Wash

Car wash · San Bernardino, CA · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%72+17.5Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty98−0.2Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#59 of 89 car wash servicesPosition by Experts Score among all companies we track in this category. · better than 34%
4.8 ★★★★★ 454 Google reviews · 24 photos
92%five-star reviews
4.78★last 12 monthsAverage stars on reviews from the last 12 months only.
4.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Oct 2026latest review
📞 Call (888) 772-2792Request a call backWebsite ↗

Quick Quack Car Wash at a glance

Google reviewers rate Quick Quack Car Wash 4.8 out of 5 based on 454 reviews, with the owner responding to all feedback. Customers frequently praise the friendly staff, quick service, and value of membership plans that include interior vacuuming. However, several low-star reviews report recurring issues with automated equipment causing scratches, wiper damage, or incomplete cleaning on vehicles with roof racks or high profiles.

  • Google rating: 4.8 out of 5 from 454 reviews (92% five-star).
  • Reviews on this page: 454 Google reviews (303 with written comments, 15 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 31, 2026.
  • Service: Car Wash serving San Bernardino, California.

Data from Google, last updated November 4, 2026.

Score profile vs other car wash services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

Satisfaction79Reliability72Craft & service–Value100Momentum98Replies to reviews100Satisfaction: 79 (median 90)Reliability: 72 (median 88)Value: 100 (median 100)Momentum: 98 (median 100)Replies to reviews: 100 (median 86)
Quick Quack Car WashCar Wash Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Quick Quack Car Wash: 79/100 on this factor. Category median: 90.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Quick Quack Car Wash: 72/100 on this factor. Category median: 88.B
72
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Quick Quack Car Wash: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Quick Quack Car Wash: 98/100 on this factor. Category median: 100.A
98
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Quick Quack Car Wash: 100/100 on this factor. Category median: 86.A
100

Bar = this company · dark tick = category median.

Star ratings

454 Google reviews we collected

  • 5 stars41892%
  • 4 stars123%
  • 3 stars51%
  • 2 stars10%
  • 1 star184%

Praise vs complaints

Phrases our text analysis found in 303 written reviews

  • Praise22593%
  • Complaints167%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price5166%
  • Reasonable2229%
  • Overpriced45%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude8535%
  • Quality & results5724%
  • Speed & response5021%
  • Price & value229%
  • Would recommend219%
  • Communication31%
  • Honesty & trust31%

What customers talk about

We read 303 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The staff and David was friendly and professional, and my car came out looking clean and shiny.”
    “When I brought this to their attention, their response was disappointing and unprofessional.”
  • “Great service love that everything is available staff super friendly and helpful thank you”
    “I had a very frustrating experience with Quick Quack Car Wash after their automated car wash damaged my vehicle.”
  • “This location quick quack wash is amazing, great wash, never had a problem at this location”
  • “Their memberships are a great value and make it easy for me when I'm busy.”
    “During the wash, their equipment ripped off my rear windshield wiper and caused multiple issues, including damage to the glass, paint, antenna, and in…”
  • “Best carwash in San bernardino,I highly recommend it, they have very good vacuum lots of pace and parking spots 👍”
    “I would not recommend this place and would strongly suggest checking your car carefully before and after using their service.”
  • “Alexis explained each wash to me clearly and even recommended me some scents for my car.”
  • “I wanted to be honest and ask if that was something they offered in opposed to just driving over there and pretending I was going to wash my car afterwards.”

People customers mention

  • David 5 reviews
  • Daniel 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Quick Quack Car Wash for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

EdwardLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The employees are always so friendly! I love bringing my car here for a wash and vacuum!

Christian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great experience! The staff and David was friendly and professional, and my car came out looking clean and shiny. The service was quick, and they did a great job! I’ll definitely be coming back!

Adrianna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Always get my car washed here and I love it. Most of all the fresh towels they have.

Adolfo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They did a amazing job with my car. I am happy with my experience at this car wash.

Great pricePolishing
NormaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

It is very nice to drive threw several time a week to always drive a clean car for only 24 a month I use to pay 35 every time to clean my car and the resolves was the same I enjoy saving money

Great priceScratch removalClay bar treatment
Jose3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Good morning I had a great experience! Thank you David. Such a great help in helping me set up to get a member ship and give me excellent customer service. Will definitely be coming back.

Great priceVacuumingAuto interior vacuumingCar waxing

Jobs customers hired them for

JobReviewsCategory typical
Vacuuming28—
Auto detailing18—
Auto interior vacuuming14—
Polishing12—
Clay bar treatment7—
Scratch removal6—
Car waxing6—
Delivery2—

Compare with

Photos

Customer reviews

4.8 ★★★★★ 454 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Claudia Albizurez2 reviewsTotal number of Google reviews Claudia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alejandro good service Thank you

Response from the owner · 6 days ago

Thanks Claudia Albizurez! We appreciate that you took the time to write such a positive review! We are delighted to hear that you had a great experience with our car wash, and we truly value your business.

Edward RuizLocal Guide · 70 reviewsTotal number of Google reviews Edward has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The employees are always so friendly! I love bringing my car here for a wash and vacuum!

Response from the owner · a week ago

Thanks Edward Ruiz! Thank you for taking the time to leave us a wonderful review! We're glad to hear that you had a positive experience with our business.

Daniel Craig2 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service

Response from the owner · 2 weeks ago

Thanks Daniel Craig! We appreciate the review and look forward to serving you again soon!

Jacklyn Prinstein1 reviewTotal number of Google reviews Jacklyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Easy and great car wash

  • Price assessment: Great price
  • Services: Vacuuming
  • Busyness: Not busy
Response from the owner · 2 weeks ago

Thanks Jacklyn Prinstein! Thanks for the amazing review! We’re so glad to hear you enjoyed your experience.

Keep1 reviewTotal number of Google reviews Keep has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome car wash!!!

  • Services: Polishing
  • Busyness: Not busy
Response from the owner · 2 weeks ago

Thanks Keep! We appreciate that you took the time to write such a positive review! We are delighted to hear that you had a great experience with our car wash, and we truly value your business.

Steven Lott3 reviewsTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome service

Response from the owner · 2 weeks ago

Thanks Steven Lott! Thank you for taking the time to leave a review. We’re so glad you had a positive experience!

Christy Hederman1 reviewTotal number of Google reviews Christy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

David was great

Response from the owner · 3 weeks ago

Thanks Christy Hederman! Thanks so much for the wonderful review. Your support means a lot to us!

Diana Sofia Acosta Leal1 reviewTotal number of Google reviews Diana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Everything was perfect. Car came out very clean. David was very nice

Response from the owner · 3 weeks ago

Thanks Diana Sofia Acosta Leal! We appreciate the review and look forward to serving you again soon!

Chris LLocal Guide · 7 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

David gave great customer service. And the washes are great.

Response from the owner · 3 weeks ago

Thanks Chris L! We’re grateful for your support and appreciate you sharing your experience. Thank you!

Christian Vargas2 reviewsTotal number of Google reviews Christian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience! The staff and David was friendly and professional, and my car came out looking clean and shiny. The service was quick, and they did a great job! I’ll definitely be coming back!

Response from the owner · 3 weeks ago

Hello Christian Vargas! Thank you for sharing your thoughts! We’re thrilled you had a great experience.

Quick Quack Car Wash on Google Maps →

Business details