Experts Reviews · Company report
Quick Roadside Assistance logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%26+1.8Momentum penalty73−2.7Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Quick Roadside Assistance

North St. Paul, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #112Position by Experts Score among all companies we track in this category. of 144 towing services · 4.9★ from 275 Google reviews

Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Quick Roadside Assistance is better than 85% of towing services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Quick Roadside Assistance is better than 69% of towing services.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Quick Roadside Assistance is better than 100% of towing services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Quick Roadside Assistance is better than 100% of towing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Quick Roadside Assistance is better than 73% of towing services.B
73
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Quick Roadside Assistance is better than 26% of towing services.D
26

Reviews for your job

Customers hired Quick Roadside Assistance for 5 kinds of job.

Quick Roadside Assistance for battery

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Battery”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 25 Google reviews tagged “Battery” · showing 20

Jane7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Marcus provided excellent service. He replaced a dead battery while the car was sitting in my garage. He gave me an estimated arrival time, and was thoughtful enough to call and let me know he was running a little behind. Once he arrived, he was quick to switch out the batteries, all while answering my many…

Reasonable priceBattery
JLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Friendly and fast! Replaced car battery in less than 20 minutes.

Reasonable priceBattery
Julie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service!!! Highly recommend.

Great priceBattery serviceBattery
Jennell2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The mechanic was very nice, very professional, and punctual. He got the job done quick

BatteryBattery service
JLocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I emailed about my dead battery and Marcus was here the next day ready to replace it! Highly recommended.

BatterySpecial vehicle towing
Deborah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Marcus is excellent. He jumpstarted my car ,came to my home replace my car battery in my garage. He is super professional and I highly recommend him.

Battery
Amy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very prompt courteous and knowledgeable. So grateful for the great service

Battery
HeidiLocal Guide · 179 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Marcus came and promptly checked my sons battery, when I phoned. He was courteous and prompt bringing back a new battery and installing it. Price was fair.

BatteryBattery service
Kim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very nice and helpful. Let me know the problem and fixed it quickly

BatteryBattery service
M1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Highly recommend this service! Marcus came out on one of the coldest days to replace my dead battery. He responded quickly to my service request, and was very nice, professional and efficient. Excellent service and a good value. I would definitely use this service again and recommend him to my friends/family.

BatteryBattery service
Elizabeth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My car battery died and Marcus came to the rescue. He was friendly and helpful. He replaced my battery right here at my house the same afternoon I needed it done. Thanks for your help!

Battery+ Punctuality+ Quality+ Professionalism
NicholasLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Marcus is incredible. He has great customer service and just seems like a guy who is always in a good mood. Both times I’ve called him for help he’s been able to come over to my house in under 2 hours. Don’t even consider looking elsewhere, this guy rocks.

BatteryBattery service+ Punctuality+ Quality+ Professionalism
MadelineLocal Guide · 89 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Marcus was great!! He was at my house about twenty minutes after I called roadside assistance and was super helpful. In addition to jumping my battery he was able to check the ‘health’ of my battery which was really poor. He was able to replace my battery same day and I could pay via CC. Super convenient and helpful…

BatteryBattery service+ Punctuality+ Quality+ Professionalism
Bryan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have to say, I was pleasantly surprised how fast this guy came to start a dead battery. Usually, it can be an hour or more, but this took 20 minutes and very friendly. Will definitely use this company again and let other know about them. Thanks for the great & quick service!

BatteryBattery service+ Punctuality+ Quality+ Professionalism
KevinLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service. Really friendly. Saved my bacon!

BatteryBattery service+ Professionalism
Jeanne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

My battery was completely dead. Marcus can quickly and worked efficiently. He recharged the battery but let me know it was only working at 30%. He was able to supply me with a new battery recycled the old all in less than one hour. I’d definitely recommend this service

BatteryBattery service+ Punctuality+ Quality+ Professionalism
Bruce2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Markus rocks. Completely got my car started after I had given up trying. Not only was that great, but he took the time show me what he was diagnosing and how he diagnosed it. That was valuable. Thanks Markus!

BatteryBattery service
Joyce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BatteryCar lockouts+ Punctuality+ Quality+ Professionalism
Mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Battery+ Punctuality+ Quality+ Professionalism
GeraldLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BatteryCar lockouts+ Punctuality+ Professionalism

Show more battery reviews (5 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 67%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Battery service62—
Tire change36—
Car lockouts27—
Battery25—
Fuel delivery8—

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