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Quick Roadside Assistance

Towing service · North St. Paul, MN · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%26+1.8Momentum penalty73−2.7Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#112 of 144 towing servicesPosition by Experts Score among all companies we track in this category. · better than 22%
4.9 ★★★★★ 275 Google reviews · 6 photos
96%five-star reviews
4.69★last 12 monthsAverage stars on reviews from the last 12 months only.
8.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
7%reviews answered by the owner
Jul 2026latest review

Quick Roadside Assistance at a glance

Customers frequently cite rapid arrival times, friendly communication, and fair pricing for services like battery replacement, lockouts, and tire changes. Recurring themes include prompt phone responses and on-time arrivals, with technicians often providing estimates and updates. However, a small number of low-star reviews note unreturned phone calls or confusion over the business not offering towing services, despite the high overall rating.

  • Google rating: 4.9 out of 5 from 275 reviews (96% five-star).
  • Reviews on this page: 275 Google reviews (160 with written comments, 1 with photos).
  • Owner responses: the business replied to 7% of reviews.
  • Most recent review: July 18, 2026.
  • Service: Towing Service serving North St. Paul, Minnesota.

Data from Google, last updated November 2, 2026.

Score profile vs other towing services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction85Reliability69Craft & service100Value100Momentum73Replies to reviews26Satisfaction: 85 (median 91)Reliability: 69 (median 87)Craft & service: 100 (median 99)Value: 100 (median 100)Momentum: 73 (median 100)Replies to reviews: 26 (median 69)
Quick Roadside AssistanceTowing Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Quick Roadside Assistance: 85/100 on this factor. Category median: 91.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Quick Roadside Assistance: 69/100 on this factor. Category median: 87.B
69
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Quick Roadside Assistance: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Quick Roadside Assistance: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Quick Roadside Assistance: 73/100 on this factor. Category median: 100.B
73
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Quick Roadside Assistance: 26/100 on this factor. Category median: 69.D
26

Bar = this company · dark tick = category median.

Star ratings

275 Google reviews we collected

  • 5 stars26596%
  • 4 stars52%
  • 3 stars00%
  • 2 stars10%
  • 1 star41%

Praise vs complaints

Phrases our text analysis found in 160 written reviews

  • Praise27699%
  • Complaints31%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price233%
  • Reasonable467%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Speed & response10237%
  • Staff & attitude9133%
  • Quality & results3613%
  • Would recommend269%
  • Price & value135%
  • Honesty & trust62%
  • Communication52%

What customers talk about

We read 160 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “locked my keys in my truck and he was able to come out quick and get me unlocked.”
  • “Jesus was amazing thank you so much for your speedy and friendly service!”
  • “Marcus did an excellent job replacing a dead battery to a brand new one with utmost respect and smile on his face.”
  • “Highly recommended thank you for coming out in the cold to fix my truck.”
  • “Very professional and trustworthy, very quick, and very affordable.”
  • “Marcus is awesome, very professional, reliable, and knowledgeable.”
  • “Communicated quickly via phone and was very helpful!”

People customers mention

  • Marcus 15 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Quick Roadside Assistance for 5 kinds of job. Pick one to see what they paid and said.

Recent reviews

Hershell5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

These people do not answer the phone. I tried calling three times already. I don’t believe this is a real business.

Grant's5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service, great guy! locked my keys in my truck and he was able to come out quick and get me unlocked. Soo thankful

MarcyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Huge shout out to Marcus who just replaced my dead car battery within my tiny garage, and improved the front hood latch for free. A mensch. Highly recommend. 24/7 roadside services.

Battery service
Jane7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Marcus provided excellent service. He replaced a dead battery while the car was sitting in my garage. He gave me an estimated arrival time, and was thoughtful enough to call and let me know he was running a little behind. Once he arrived, he was quick to switch out the batteries, all while answering my many…

Reasonable priceBattery
Nyreh2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Quick, friendly, even put my tire away. I’ve had other company’s make me put the flat tire away/back in my truck. Would highly recommend.

Reasonable priceTire change
ALocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Got there in like 20 minutes.. got donut on in 5 minutes.. best road side assistance I've gotten!

Photos

Customer reviews

4.9 ★★★★★ 275 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Hershell Hudson5 reviewsTotal number of Google reviews Hershell has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These people do not answer the phone. I tried calling three times already. I don’t believe this is a real business.

Grant's Heating and Cooling LLC5 reviewsTotal number of Google reviews Grant's has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service, great guy! locked my keys in my truck and he was able to come out quick and get me unlocked. Soo thankful

Marcy ALocal Guide · 20 reviewsTotal number of Google reviews Marcy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Huge shout out to Marcus who just replaced my dead car battery within my tiny garage, and improved the front hood latch for free. A mensch. Highly recommend. 24/7 roadside services.

  • Services: Battery service
Jane F7 reviewsTotal number of Google reviews Jane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Marcus provided excellent service. He replaced a dead battery while the car was sitting in my garage. He gave me an estimated arrival time, and was thoughtful enough to call and let me know he was running a little behind. Once he arrived, he was quick to switch out the batteries, all while answering my many questions. He was very friendly and professional. I'll definitely use him again if the need arises.

  • Price assessment: Reasonable price
  • Services: Battery
Aziza TheOneLocal Guide · 58 reviewsTotal number of Google reviews Aziza has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jesus was amazing thank you so much for your speedy and friendly service!

  • Price assessment: Great price
  • Services: Battery service
Steve Johnson13 reviewsTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service . Quick response and very helpful

Jan RangelLocal Guide · 40 reviewsTotal number of Google reviews Jan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast service and resolved quickly

  • Services: Battery service
Nyreh Anderson2 reviewsTotal number of Google reviews Nyreh has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quick, friendly, even put my tire away. I’ve had other company’s make me put the flat tire away/back in my truck. Would highly recommend.

  • Price assessment: Reasonable price
  • Services: Tire change
J RLocal Guide · 75 reviewsTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Friendly and fast! Replaced car battery in less than 20 minutes.

  • Price assessment: Reasonable price
  • Services: Battery
A DaleneLocal Guide · 23 reviewsTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Got there in like 20 minutes.. got donut on in 5 minutes.. best road side assistance I've gotten!

Response from the owner · 4 years ago

Glad I was able to help with your tire change. Thanks for the review!

Quick Roadside Assistance on Google Maps →

Business details