Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%85+6Craft & service penalty81−1.9Momentum penalty81−1.9Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREQuix Plumbing Service
New York, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 26 gas contractors · 4.9★ from 754 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: momentum.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Quix Plumbing Service is better than 86% of gas contractors.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Quix Plumbing Service is better than 83% of gas contractors.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Quix Plumbing Service is better than 81% of gas contractors.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Quix Plumbing Service is better than 100% of gas contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Quix Plumbing Service is better than 81% of gas contractors.A
81
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Quix Plumbing Service is better than 85% of gas contractors.A
85
Reviews for your job
Customers hired Quix Plumbing Service for 8 kinds of job.
Quix Plumbing Service for water heater repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$104–$380
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 11
All 20 Google reviews tagged “Water heater repair”
DexterLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Professional, Great Job! i appreciate the fact that there was no hidden fees... Thank you
Water heater repair+ Responsiveness+ Punctuality+ Quality
Mercedes4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
The gentleman was very respectful, and very professional as well.thank you very much....
Water heater repair+ Professionalism
Raúl8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Menson came on a holiday and was super friendly and fixed the problem immediately.
Water heater repair+ Responsiveness+ Professionalism
ThroughLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Friendly and efficient. Would definitely recommend.
Water heater repair+ Responsiveness+ Punctuality+ Quality
ELocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Professional and thorough service. Appreciated the plumber's responsiveness and punctuality.
Water heater repair+ Professionalism
Jairo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
My experience was pleasant. The repair person was courteous, helpful and took time to make the necessary repairs.
Water heater installationWater heater repair
Alicia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
They come as soon as you call! Very professional and fast. They also communicate with you from the moment you call to make sure you know when they are on their way!
Water heater repair+ Responsiveness+ Punctuality+ Quality
RonaldLocal Guide · 98 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Professional work came in took care of the problem in no time A+
Water heater repair+ Professionalism
Doralis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Alex did an awesome job!
Water heater repair+ Punctuality+ Professionalism+ Value
AntoinetteLocal Guide · 146 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
Job went well thanks so much.I had no issues with their work. Thanks again job well done. I will call you guys again. Recommend to my family an friends as well.
Water heater repair+ Responsiveness+ Punctuality+ Quality
Shloimy14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Quick turnaround!!
Water heater repair+ Responsiveness+ Punctuality+ Quality
GregLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Excellent service. Quick and clean. Cared about my apartment and made everything look nice. Friendly. Thanks.
Plumbing leak detectionPlumbing pipe repairWater heater repair+ Responsiveness+ Punctuality+ Quality
Carrie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Our tech was so kind and answered in depth all of our questions about how old NYC radiators work (and why they’re so loud!). Would love to work with him again - everyone from Quix has always been so helpful. Thank you!
Water heater repairService not listed+ Responsiveness+ Punctuality+ Quality
joel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Extreme quick response and good quality work.
Faucet repairPlumbing pipe repairShower repair+ Punctuality+ Professionalism
Marcia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Rating only, no written review.
Water heater installationPlumbing leak detectionPlumbing pipe repair+ Value
Ricardo4 years ago★★★★★
Rating only, no written review.
Water heater repair+ Responsiveness+ Punctuality+ Quality
LL1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Water heater repair+ Responsiveness+ Punctuality+ Professionalism
Leah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Water heater repair+ Professionalism
Alan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Water heater repair+ Responsiveness+ Quality+ Professionalism
Melanie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Water heater repair+ Responsiveness+ Punctuality
Price
$340-7% vs typical gas contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 22%Reasonable 74%Overpriced 0%Not sure 4%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 104 | $228–$988 |
| Plumbing leak detection | 81 | $122–$454 |
| Toilet repair | 59 | $124–$417 |
| Faucet installation | 44 | $161–$383 |
| Faucet repair | 43 | $104–$324 |
| Shower repair | 28 | $228–$529 |
| Water heater installation | 21 | $1.1k–$2.4k |
| Water heater repair | 20 | $104–$380 |
