I had a terrible leak under my sink and they were able to come same day to fix it and replace my faucet. They even went to the store for me to buy a new faucet and allow me to shop through them. Literally the best plumbing service I’ve experienced on the East Coast highly recommend.

Quix Plumbing Service
Quix Plumbing Service at a glance
Customers frequently praise Quix Plumbing Service for rapid response times, clear communication, and skilled handling of residential repairs like leaks, faucets, and water heaters. Reviewers note that technicians are often professional and transparent about pricing, though the owner actively engages with feedback. However, low-star reviews highlight recurring complaints about high labor costs, unexpected price increases, and instances where work was left incomplete or performed slowly.
- Google rating: 4.9 out of 5 from 754 reviews (94% five-star).
- Reviews on this page: 754 Google reviews (459 with written comments, 10 with photos).
- Owner responses: the business replied to 80% of reviews.
- Most recent review: October 16, 2026.
- Service: Gas Contractor serving New York, New York.
Data from Google, last updated October 25, 2026.
Score profile vs other gas contractors
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: momentum.
Bar = this company · dark tick = category median.
Star ratings
754 Google reviews we collected
- 5 stars71094%
- 4 stars223%
- 3 stars41%
- 2 stars20%
- 1 star162%
Praise vs complaints
Phrases our text analysis found in 459 written reviews
- Praise81998%
- Complaints213%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price522%
- Reasonable1774%
- Overpriced00%
- Not sure14%
Middle half of what 19 customers paid ($246–$1.1k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Speed & response24429%
- Staff & attitude23027%
- Quality & results15819%
- Would recommend9111%
- Communication476%
- Price & value415%
- Honesty & trust293%
What customers talk about
We read 459 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I had a terrible leak under my sink and they were able to come same day to fix it and replace my faucet.”
“The pace of his work was exceedingly slow.”
“Did an Amazing job prompt quick professional and clean thank you so much for saving the day.”
“And he was rude about it all.”
“We were without water, which was a huge disaster with four little kids, and he came and fixed it.”
“This company is terrible, they quoted a price did not do whole job said they needed a permit and over charged me.”
“Literally the best plumbing service I’ve experienced on the East Coast highly recommend.”
“I paid them but will never use them again.”
“Neat and clean job, while he explained what needed to be said.”
“They are great to work with: Easy communication, respectful, Good-Fair pricing and They will reply to you fast.”
“Just like other reviews it’s for the rich people, change a 2 feet long pipe cost almost $800, and still charge the labor if they have to leave for couple hours.”
“I was relieved and delighted to find a plumbing company who can be trusted.”
People customers mention
- Sylvester 11 reviews
- Phil 10 reviews
- Alex 5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Quix Plumbing Service for 8 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
Amazing service from quix! Reliable, quick, and very communicative. The team expressed so much care and attention to the problem and I especially want to shout out Sylvester and Jaime. Can’t recommend them enough
Aden Q. Did an Amazing job prompt quick professional and clean thank you so much for saving the day.
They were very responsive, customer service was extraordinarily good. The plumbers who came were clearly experts and adeptly managed a job that became more complicated as it went along. They were very respectful and proficient; I would recommend them without reservation for even the most complex plumbing problems. I…
Was not getting cold water mixing in my shower, job completed quickly and efficiently, everything working well.
The staff (manager Catherine & plumbers Michael) was really great although the plumber did not come prepared with replacement isolation valves as he should have, which cost me an extra hour and a half while he went out to procure it. The price was totally fair and I was not charged for this extra time. I recommend them despite this mess-up!
Doni made 2 individual visits to swap out our toilet and also bathroom vanity and lights, as well as change our shower head and shower set. He was professional, diligent, on time and took additional time to ensure we purchased the correct toilet and shower fixtures.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 104 | $228–$988 |
| Plumbing leak detection | 81 | $122–$454 |
| Toilet repair | 59 | $124–$417 |
| Faucet installation | 44 | $161–$383 |
| Faucet repair | 43 | $104–$324 |
| Shower repair | 28 | $228–$529 |
| Water heater installation | 21 | $1.1k–$2.4k |
| Water heater repair | 20 | $104–$380 |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 754 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Amazing service from quix! Reliable, quick, and very communicative. The team expressed so much care and attention to the problem and I especially want to shout out Sylvester and Jaime. Can’t recommend them enough
- Price assessment: Great price
- Price: $200–400
- Services: Plumbing pipe repair
Aden Q. Did an Amazing job prompt quick professional and clean thank you so much for saving the day.
- Price assessment: Reasonable price
- Price: $200–400
- Services: Service not listed
Everyone at Quix Plumbing was wonderful and helped to resolve my issues. Huge thanks to Jamie and Jerome!
Quix plumbing came quickly, and our guy was very skilled and took care of the problem within 30 minutes. We were without water, which was a huge disaster with four little kids, and he came and fixed it. He also exclaimed what the problem was and gave us his time. Highly recommend!!
They were very responsive, customer service was extraordinarily good. The plumbers who came were clearly experts and adeptly managed a job that became more complicated as it went along. They were very respectful and proficient; I would recommend them without reservation for even the most complex plumbing problems. I was relieved and delighted to find a plumbing company who can be trusted.
- Price assessment: Reasonable price
- Price: $2,000+
- Services: Plumbing leak detection, Plumbing pipe repair
Was not getting cold water mixing in my shower, job completed quickly and efficiently, everything working well.
- Price assessment: Great price
- Price: $200–400
- Services: Service not listed
Great service
Very professional and solves any issues
On 6/4/26, Sam installed a kitchen faucet for me and he did a great job. Neat and clean job, while he explained what needed to be said. His helper was also pleasant and professional. I will hire them again if needed.
Business details
- Address: 1254 Utica Ave, Brooklyn, NY 11203
- Phone: (718) 354-7315
- Website: quixservice.com
- Service area: New York, NY