Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts

Experts Reviews · Company report
R&D Landscape logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%64+34.9Reliability 24%48+11.6Value 14%68+9.6Replies to reviews 7%52+3.7Craft & service penalty30−7Experts Score= 53Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.53SCORE

R&D Landscape

Lansing, MI · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 26 ice removal services · 4.6★ from 134 Google reviews

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Report card

Percentile vs other ice removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.R&D Landscape is better than 64% of ice removal services.B
64
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.R&D Landscape is better than 48% of ice removal services.C
48
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.R&D Landscape is better than 30% of ice removal services.D
30
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.R&D Landscape is better than 68% of ice removal services.B
68
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.R&D Landscape is better than 100% of ice removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.R&D Landscape is better than 52% of ice removal services.C
52

Reviews for your job

Customers hired R&D Landscape for 8 kinds of job.

R&D Landscape for gardening services

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Gardening services”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Gardening services”

Janice4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent work (I should have had the before jungle picture). Will listened to my concerns and gave professional guidance in clearing out our entry tree overgrowth. The crew worked efficiently and cleaned everything up before leaving. Definitely recommend!

Not sureGardening services
Megan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Will and his team recently did landscaping work at my condo on the west side and I could not believe what a thorough job they did and so quickly! I was amazed by both their speed and quality and absolutely delighted with their work. Will made a point to come talk to me about my existing flowers and to be careful to…

Not sureGardening services
HeatherLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

The team at R&D is GREAT! Tony is my main contact and is the best. They handle our weekly mows, fertilization and weed control. We also had them come in and refresh our patio, plant trees and lay mulch. I can’t say enough good things about their attention to detail, communication and overall care they show me, the…

Great priceGardening servicesLawn landscapingOutdoor water feature design
MalindaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have had the pleasure of working with R &D Landscape for nearly 20 years. They have done many projects including creating a beautiful patio and beautiful beds around my yard. Their care and maintenance of various trees and shrubs is equally important to me. They listen, they follow through and they are genuinely…

Reasonable priceLandscape design constructionGardening servicesPatio design
Sandy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

R&D/LandMark Landscaping exceeded my expectations from start to finish. Macy was incredibly responsive, personable, professional, and clearly very knowledgeable. She took the time to walk the property with me, really listened to what I wanted, and presented options that fit comfortably within my budget while still…

Reasonable priceLandscape design constructionGardening servicesLawn landscaping
Deborah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We have used R &D services for more than 20 years. We’ve been very happy with their comprehensive services: lawn, sprinkler, French drains, snow removal. They are on time and always courteous. We are moving from the area and so we are no longer needing their service.

Reasonable priceGardening services
Jennie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have used R&D many times. Recently they redid our front landscaping. They leveled out our flower beds, moved them in, new landscape cloth, redid the border and edging. We also had them add in an underground drain. I added a couple before photos and some after photos. We are extremely happy with how it turned out.…

Customer photo from Jennie's reviewCustomer photo from Jennie's review
Reasonable priceLandscape design constructionGardening servicesLawn landscaping
EthanLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Great priceLandscape design constructionGardening servicesLawn landscaping

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 42%Overpriced 5%Not sure 26%

Jobs customers hired them for

JobReviewsCategory typical
Lawn landscaping8—
Gardening services8—
Yard landscaping6—
Landscape design construction6—
Backyard landscaping5—
Landscape management4—
Landscape design3—
Patio design2—

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