Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
R&D Landscape logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%64+34.9Reliability 24%48+11.6Value 14%68+9.6Replies to reviews 7%52+3.7Craft & service penalty30−7Experts Score= 53Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.53SCORE

R&D Landscape

Lansing, MI · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 26 ice removal services · 4.6★ from 134 Google reviews

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Report card

Percentile vs other ice removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.R&D Landscape is better than 64% of ice removal services.B
64
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.R&D Landscape is better than 48% of ice removal services.C
48
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.R&D Landscape is better than 30% of ice removal services.D
30
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.R&D Landscape is better than 68% of ice removal services.B
68
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.R&D Landscape is better than 100% of ice removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.R&D Landscape is better than 52% of ice removal services.C
52

Reviews for your job

Customers hired R&D Landscape for 8 kinds of job.

R&D Landscape for lawn landscaping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 47/100.How Job match is calculatedBuilt only from reviews Google tagged “Lawn landscaping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.83%

All 8 Google reviews tagged “Lawn landscaping”

William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service at a great price. Jeromy his very responsive and professional. Highly recommend!

Great priceLawn landscaping
Melissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Will did a great job on our front landscape bed and backyard. He built a wonderful fire pit with a wood bench. I would recommend R&D for future home projects. Professional and Christian based company.

Customer photo from Melissa's review
Lawn landscapingYard landscapingBackyard landscaping
HeatherLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

The team at R&D is GREAT! Tony is my main contact and is the best. They handle our weekly mows, fertilization and weed control. We also had them come in and refresh our patio, plant trees and lay mulch. I can’t say enough good things about their attention to detail, communication and overall care they show me, the…

Great priceGardening servicesLawn landscapingOutdoor water feature design
KathleenLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★

Update: No thank you. The opportunity and trust/good faith was lost long ago. Your (hopefully previous) employee mustered a lot of audacity to insist I told him to keep a huge dip in our yard, tried to charge us for fixing that - then promptly told us after a drain tile was installed and paid for that there were no…

Customer photo from Kathleen's reviewCustomer photo from Kathleen's review
Lawn landscaping
Sandy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

R&D/LandMark Landscaping exceeded my expectations from start to finish. Macy was incredibly responsive, personable, professional, and clearly very knowledgeable. She took the time to walk the property with me, really listened to what I wanted, and presented options that fit comfortably within my budget while still…

Reasonable priceLandscape design constructionGardening servicesLawn landscaping
LaurenLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★

Least professional company. Our house is slightly different than others and the people who came over were just going to clean a tiny portion without even considering the rest of the house. Then when we explained what to do they did way more than was necessary and thus charged us for an outrageous number of man…

OverpricedLawn landscapingService not listed
Jennie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have used R&D many times. Recently they redid our front landscaping. They leveled out our flower beds, moved them in, new landscape cloth, redid the border and edging. We also had them add in an underground drain. I added a couple before photos and some after photos. We are extremely happy with how it turned out.…

Customer photo from Jennie's reviewCustomer photo from Jennie's review
Reasonable priceLandscape design constructionGardening servicesLawn landscaping
EthanLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Great priceLandscape design constructionGardening servicesLawn landscaping

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 42%Overpriced 5%Not sure 26%

Jobs customers hired them for

JobReviewsCategory typical
Lawn landscaping8—
Gardening services8—
Yard landscaping6—
Landscape design construction6—
Backyard landscaping5—
Landscape management4—
Landscape design3—
Patio design2—

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