Analyzing 6,697,4816.7M ReviewsFor 18,77118.8K Experts

Experts Reviews · Company report
R&D Landscape logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%64+34.9Reliability 24%48+11.6Value 14%68+9.6Replies to reviews 7%52+3.7Craft & service penalty30−7Experts Score= 53Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.53SCORE

R&D Landscape

Lansing, MI · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 26 ice removal services · 4.6★ from 134 Google reviews

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Report card

Percentile vs other ice removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.R&D Landscape is better than 64% of ice removal services.B
64
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.R&D Landscape is better than 48% of ice removal services.C
48
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.R&D Landscape is better than 30% of ice removal services.D
30
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.R&D Landscape is better than 68% of ice removal services.B
68
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.R&D Landscape is better than 100% of ice removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.R&D Landscape is better than 52% of ice removal services.C
52

Reviews for your job

Customers hired R&D Landscape for 8 kinds of job.

R&D Landscape for patio design

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 2 Google reviews tagged “Patio design”

Dorie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

R&D Landscape is THE BEST! The company has taken excellent care of both my property, and that of my elderly father, for several years. Be it a large scale landscaping project, or simply basic maintenance, R&D provides quality work. Residential Account Manager, Jeromy Price, is an excellent communicator and a…

Reasonable pricePatio designOutdoor step constructionYard landscaping
MalindaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have had the pleasure of working with R &D Landscape for nearly 20 years. They have done many projects including creating a beautiful patio and beautiful beds around my yard. Their care and maintenance of various trees and shrubs is equally important to me. They listen, they follow through and they are genuinely…

Reasonable priceLandscape design constructionGardening servicesPatio design

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 42%Overpriced 5%Not sure 26%

Jobs customers hired them for

JobReviewsCategory typical
Lawn landscaping8—
Gardening services8—
Yard landscaping6—
Landscape design construction6—
Backyard landscaping5—
Landscape management4—
Landscape design3—
Patio design2—

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