Analyzing 9,400,2369.4M ReviewsFor 26,78326.8K Experts

Experts Reviews · Company report
R&G AUTO TECH CENTER LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

R&G AUTO TECH CENTER LLC

Kissimmee, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 5.0★ from 294 Google reviews

📞 Call (407) 793-5505Request a call back

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.R&G AUTO TECH CENTER LLC is better than 98% of auto repair shops.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.R&G AUTO TECH CENTER LLC is better than 98% of auto repair shops.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.R&G AUTO TECH CENTER LLC is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.R&G AUTO TECH CENTER LLC is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.R&G AUTO TECH CENTER LLC is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.R&G AUTO TECH CENTER LLC is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired R&G AUTO TECH CENTER LLC for 8 kinds of job.

R&G AUTO TECH CENTER LLC for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 470
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 43 Google reviews tagged “Auto engine diagnostic” · showing 20

Scott3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very Honest, great company! Would use again. 100 stars!!

Great priceAuto engine diagnosticBrake service & repairOil change
David11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Miguel is very friendly, knowledgeable, transparent, and sends pics and videos of ongoing work along with needed communication throughout the process. Hard to find nowadays. I wholeheartedly recommend him and his auto-shop as they are honest, trustworthy and professional with their customers.

Reasonable priceAuto engine diagnostic
Rafael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Exelente servicio

Great priceAuto engine diagnostic
Anibal9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Some straight shooter mechanics, straight to the point. Shop is clean and organized. The work is promp and satisfactory. I would definitely return.

Reasonable priceAuto engine diagnostic
MadelineLocal Guide · 113 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

El lugar es cómodo limpio , seguro. Muy buen servicio. Personal, responsable, precios accesibles, agradables experiencias en los trabajosde mecánica en general.

Great priceTransmissionAuto engine diagnosticOil change
Juan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Para dueños de BMW recomendado 100%. Explicaciónes de todo durante todo el proceso.

Customer photo from Juan's review
Reasonable priceAuto engine diagnosticAir conditioning
Nan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Muy profesional ... buena atención ... buen lugar de espera y limpio... El trabajo con mi auto quede super satisfecha , muestran las piezas cambiadas , dan garantía ... y no es la primera vez que estoy aquí , seguiré viniendo 🤗 Recomiendo esté lugar 💯

Great priceTransmissionAuto engine diagnosticService not listed
keith2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have a 2011 Chevy Suburban and was starting to have trouble with the A/C system so took it to the Chevy dealership. After having it for an entire day, they could not find any issues with the system. My wife told me to take it to R&G and not only did Miguel find the problem, but he fixed the issue in a timely…

Air conditioningAuto engine diagnostic
MareLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Miguel is the owner, the customer service provided was above and beyond my expectations. Consistent communication and pictures were provided through out the entire process. Very knowledgeable. The issues with my car were corrected in a timely manner. I do recommend.

BrakesAuto engine diagnosticTransmission
LennysLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good service, friendly people and good price for job well done 👏

Auto engine diagnosticSteering & suspension repair
Carlos1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wow! What a great shop and owner. Excellent service and honest technicians. (Hard to find) They are the only place I will go for any auto work because they always go the extra mile. He even sent me videos of the repairs! Also pictures of damage parts. Never seen that before! The technicians are great and they fix…

Auto engine diagnosticOil change
Aixa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excelente servicio! Gracias!

Auto engine diagnosticOil change
Dolphin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First time I’ve actually been thoroughly shown the issue with my car, the parts required, and fairly priced services. All further services/repairs I need will be here from now on. Highly recommend.

Auto engine diagnostic
ErickLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excelente trabajo muy profesionales. El precios es muy bueno y sobre todo resalto la excelencia del servicio al cliente. Definitivamente son los mejores.

ElectricalAuto engine diagnosticOil change
Warren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Miguel was very nice and professional. He saved me a lot of money and got the job done in a day and a half. And let me tell you it was no easy job. I’d definitely recommend him to anyone and everyone in the Kissimmee / Orlando area.

Auto engine diagnosticOil changeSteering & suspension repair
Edmundo10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Muy agradecido con este taller, muy bien atendido. Lleve mi auto por un ruido en el motor, y despues de 45 MPH no queria acelerar. Ellos lo diagnosticaron y encontraron el fayo, me lo entregaron rapido con el problema 100% resuelto, gracias una vez mas y lo recomiendo...

Auto engine diagnostic
French-_-s301 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great overall service they strive for greatness I will recommend to anyone who needs their car fix to bring it to R&G thanks for the great service

Air & cabin filter replacementBatteryBody & Trim
gustavo7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excelente taller Mecanico y Excelente la atención y profesionalismo de Miguel. Resolvieron el problema de mi auto muy rápido. Lo recomiendo al100%

Air conditioningAuto engine diagnostic
mario7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have a Cadillac which was given me serious problem with the air conditioner(stopped working) the power steering was shot completely, and I know I had some problems with engine cylinders. Miguel and his mechanic were extremely knowledgeable in detecting the problems and were very detailed in their diagnostic of…

Brake service & repairBrakesAuto engine diagnostic
mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excelente servicio y precio

Air & cabin filter replacementAir conditioningAuto engine diagnostic

Show more auto engine diagnostic reviews (23 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 55%Reasonable 45%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Auto engine diagnostic43—
Oil change39—
Air conditioning34—
Steering & suspension repair33—
Brakes32—
Brake service & repair28—
Transmission26—
Air & cabin filter replacement20—

Compare with

Meta Auto Tech INC logoMeta Auto Tech INCExperts Score 99Kissimmee · 5.00★Auto Mechanic Express llc logoAuto Mechanic Express llcExperts Score 93Kissimmee · 4.91★Express Oil Change & Tire Engineers logoExpress Oil Change & Tire EngineersExperts Score 92Kissimmee · 4.87★