Experts Reviews · Company report
R&I Auto Glass logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%89+56.5Reliability 28%82+23.2Replies to reviews 8%93+7.7Momentum penalty54−4.6Experts Score= 83Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

R&I Auto Glass

Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 98 auto glass repair · 4.9★ from 158 Google reviews

Report card

Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.R&I Auto Glass is better than 89% of auto glass repair.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.R&I Auto Glass is better than 82% of auto glass repair.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.R&I Auto Glass is better than —% of auto glass repair.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.R&I Auto Glass is better than —% of auto glass repair.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.R&I Auto Glass is better than 54% of auto glass repair.C
54
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.R&I Auto Glass is better than 93% of auto glass repair.A
93

Reviews for your job

Customers hired R&I Auto Glass for 5 kinds of job.

R&I Auto Glass for auto windshield replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto windshield replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#37 / 47

All 7 Google reviews tagged “Auto windshield replacement”

Debi10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rahim is awesome. Great prices and very knowledgeable. Shows up when he says he going to be there. Stands by his works. I use him at my business to install glass on my customer's cars and for my personal cars. Very professional. I refer him to other shops that want quality work at a fair price.

InstallationAuto windshield leak repairAuto windshield repair
MarkLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I'm a klutz. Two windshields cracked and ruined, that's what I did. Rahim's and Brian's were the first company I found, the first I called, and with absolutely no regrets! He and Brian came out that same day to replace my rear windshield, and now a few weeks later to take care of my front. They're courteous,…

Auto rear window replacementAuto windshield replacement
Tina9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are so reliable and always on time replace my side and my windshield window even while I was at work I will recommend at 100%.

InstallationAuto side window replacementAuto windshield replacement
Maurice3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

R&I, they are the company that you want to use for your windshield replacement. They are very reliable and professional. They came out to my house and was done i record time putting in my windshield. R&I is my windshield place and I will refer them to all of my family, friends and employees. Thank you R&I.

Auto windshield replacement
deron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys definitely presented themselves with good service, very polite and proficient. They came and got right to work, had my neighbors asking for business cards. I would use them again.

Auto windshield replacement
Sammy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called rahim on Saturday he took care of my window. There was no issues he didn't want me to worry. He was very understanding my windows fixed. It doesn't even look like it was ever broken. I would one hundred percent use him again did an excellent job! Thanks again man

Auto windshield repairAuto windshield replacement
Jay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a huge crack on our windshield and we contacted many companies for the repair but they were charging too much and the warranty was not good. Then we found R&I Auto Glass LLC It was very convenient to reach them. Their pricing is very reasonable and they also offer a good warranty . I am very satisfied with their work. I highly recommend the company.

Customer photo from Jay's review
Auto windshield replacement

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

Compare with