Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
R&R Painting & concrete coatings logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%69+4.9Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

R&R Painting & concrete coatings

Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 15 garage floor coating · 5.0★ from 250 Google reviews

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Report card

Percentile vs other garage floor coating (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.R&R Painting & concrete coatings is better than 95% of garage floor coating.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.R&R Painting & concrete coatings is better than 95% of garage floor coating.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.R&R Painting & concrete coatings is better than 100% of garage floor coating.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.R&R Painting & concrete coatings is better than 100% of garage floor coating.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.R&R Painting & concrete coatings is better than 100% of garage floor coating.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.R&R Painting & concrete coatings is better than 69% of garage floor coating.B
69

Reviews for your job

Customers hired R&R Painting & concrete coatings for 8 kinds of job.

R&R Painting & concrete coatings for drywall repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Drywall repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2

All 7 Google reviews tagged “Drywall repair”

Heather3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I cannot say enough good things about R&R painting. They responding quickly for our request for estimate and were reasonably priced. Mark the owner was here on the job each day and worked alongside his crew. His attention to detail was exceptional. Mark estimated how long the job would take and finished on time.…

Interior paintingDoor paintingDrywall repair+ Responsiveness+ Punctuality+ Quality
JulieLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mark & Tyler were very professional. Did a great job.

Interior paintingDoor paintingDrywall repair+ Responsiveness+ Punctuality+ Quality
Alexa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

After trying to paint a small bathroom myself, I immediately outsourced professional help to get the job done. I am beyond grateful for the team at R&R. Their quality of work is unmatched. They are incredibly clean and tidy - so much so that they wear all black and they left each day without a drop of paint on them!…

Interior paintingDoor paintingDrywall repair+ Responsiveness+ Punctuality+ Quality
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mark was awesome to work with!! Very fair when it came to pricing, very professional throughout the whole process and best part he didn’t drag the job out! Would highly recommend his services and will be using for any future jobs I may have!

Interior paintingDoor paintingDrywall repair+ Responsiveness+ Punctuality+ Quality
Tracey11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job very professional

Interior paintingDrywall repairWater damage repair
Casey10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic work. Pays special attention to details. Impeccable workmanship. Punctual, incredibly fast work and responsive. Looking forward to utilizing R&R Painting and Stain INC for my needs in the future.

Interior paintingDoor paintingDrywall repair+ Responsiveness+ Punctuality+ Quality
Albert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I don’t know if everyone realizes this, but this company is kind of a big deal!!! It’s the first and last company you will ever use to beautify your home with the services that our provided!!! Nothing but the best! 👌🏽

Exterior paintingInterior paintingCabinet painting+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 64%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Interior painting58—
Custom painting33—
Exterior painting29—
Door painting27—
Wood staining17—
Cabinet painting9—
Water damage repair8—
Drywall repair7—

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