Experts Reviews · Company report
R&R Painting & concrete coatings logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%69+4.9Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

R&R Painting & concrete coatings

Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 15 garage floor coating · 5.0★ from 250 Google reviews

Report card

Percentile vs other garage floor coating (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.R&R Painting & concrete coatings is better than 95% of garage floor coating.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.R&R Painting & concrete coatings is better than 95% of garage floor coating.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.R&R Painting & concrete coatings is better than 100% of garage floor coating.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.R&R Painting & concrete coatings is better than 100% of garage floor coating.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.R&R Painting & concrete coatings is better than 100% of garage floor coating.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.R&R Painting & concrete coatings is better than 69% of garage floor coating.B
69

Reviews for your job

Customers hired R&R Painting & concrete coatings for 8 kinds of job.

R&R Painting & concrete coatings for exterior painting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 98/100.How Job match is calculatedBuilt only from reviews Google tagged “Exterior painting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 29 Google reviews tagged “Exterior painting”

Wilson5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very professional and easy to communicate with. The house looks great after they power washed it and painted trim, doors and stained Porch. Highly recommend R&R Painting and Concrete Coatings.

Great priceCustom paintingWood stainingExterior painting
R.Local Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

100% Couldn't recommend these guys more! Absolutely amazing work! I will be using them for every painting project I have in the future. Thank you!!!!!!!!

Great priceExterior painting
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mark at R&R Painting did a phenomenal job doing exterior painting at my veterans of foreign wars post, including painting our UH-60 helicopter that's on display. From the estimate, to the job itself, to following up after completion, mark was a consummate professional, and he truly did a job worthy of representing…

Great priceCustom paintingExterior painting
Mallory9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mark and the team at R&R were fantastic to work with. They scraped and repainted our chimney exterior, which was sorely overdue! R&R was on time, pleasant, detail oriented and thorough in cleanup. I loved the convenience of them picking up all the needed paint in my chosen color. They worked efficiently and quickly…

Reasonable priceExterior painting
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mark and team did a very professional job with painting my Dad's house. It was a lot of outdoor work which they executed very well.

Reasonable priceExterior painting
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had Mark stain our back deck and we were very pleased with how it turned out. He was meticulous with his work and did a great job. Would highly recommend him.

Customer photo from Lisa's reviewCustomer photo from Lisa's review
Reasonable priceExterior painting
Jeanette3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mark was great to work with!

Custom paintingExterior paintingDoor painting+ Responsiveness+ Punctuality+ Quality
PatrickLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

R&R painting did a mint quality job on my house . My deck also came out beautiful they are very easy to work with

Exterior paintingInterior paintingWood staining+ Responsiveness+ Punctuality+ Quality
MKC10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

R&R Painting painted the exterior of our house & barn in Geneseo. They did a wonderful job and look forward to having them paint the interior soon!

Exterior painting+ Responsiveness+ Quality+ Professionalism
Cheryl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were very professional and do great work. The owner is very easy to work with and trustworthy.

Exterior painting+ Quality+ Professionalism+ Value
James8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

RR Painting just finished staining our deck. The job went well and it looks great. Mark the owner had some great suggestions and we went With his ideas We are glad we decided to hire RR.

Exterior paintingWood staining+ Responsiveness+ Quality+ Professionalism
Mark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great painter! Reasonably priced, clean and efficient work!!

Custom paintingExterior paintingInterior painting+ Responsiveness+ Punctuality+ Quality
Alissa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

R&R painting came to our house to paint the exterior. I couldn’t be happier with the result - it’s better than I expected. Our house needed a lot of prep work but regardless, they finished the house within a week. The team was kind and courteous, very fair pricing, and I’d recommend them to anyone. Thanks, you guys!!

Exterior painting+ Responsiveness+ Quality+ Professionalism
Peter4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Small door job but color matched perfectly. On time and price was better then others. A+ WORK.

Exterior paintingDoor painting+ Punctuality+ Quality+ Professionalism
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

R&R painted the exterior of my home and did a great job. They were thorough and careful with the prep work that resulted in a much better final result. The house is vinyl sided so painting it was a much less expensive alternative to residing the house to change the color. Mark and Tyler were professional and…

Exterior painting
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had a wonderful experience with Mark and Tyler. They were personable, kind, and very attentive to detail. They were very professional and I plan on having they back in the near future to do interior painting. I would highly recommend their business to work with. Extremely satisfied.

Exterior paintingDoor paintingSpray painting+ Responsiveness+ Punctuality+ Quality
Amy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mark is extremely professional he continually communicated to me through the whole process. Their work was excellent very neat clean and precise. Aaron and Tyler were very respectful and handled themselves very professionally. R & R painting is definitely the contractor for all your painting needs. You will be…

Exterior painting+ Responsiveness+ Punctuality+ Quality
Catherine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was in need of having the exterior trim painted on my house. Some of the trim was very high up and needed a painter with a very tall ladder. Mark did an excellent job. I will definitely use him again in the future.

Exterior painting
Daniel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We cannot say enough about the quality of service from RR. From talking with them about the project to the last finishing touches they were professional, timely, and knowledgeable. We would highly recommend them and look forward to working with them again on some interior projects. They set a very high bar for the competition.

Exterior painting+ Responsiveness+ Punctuality+ Quality
Lori10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mark is amazing to work with. He goes the extra mile and makes sure before the job is done you are a happy customer.

Exterior paintingInterior painting
Kellie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Power washed our home and did a great job with both painting and power washing! Under promised and over delivered!!!

Exterior paintingService not listed+ Responsiveness+ Punctuality+ Quality
Albert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I don’t know if everyone realizes this, but this company is kind of a big deal!!! It’s the first and last company you will ever use to beautify your home with the services that our provided!!! Nothing but the best! 👌🏽

Exterior paintingInterior paintingCabinet painting+ Responsiveness+ Punctuality+ Quality
Kevin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mark did an outstanding job as he went above and beyond our expectations. He pays great attention to detail and takes great pride in his work ….and it shows. If you are looking to have a superb exterior/interior paint job done in your home, any staining, or even water proofing….I HIGHLY recommend Mark as your guy!

Exterior paintingInterior paintingWood staining+ Responsiveness+ Punctuality+ Quality
Jeremy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I contacted Mark in early Spring to re-paint/stain my deck, he came out the next day to take a look and as soon as the weather was warm enough he returned to complete the work. Our 30-year old deck looks brand-new! Mark was efficient and professional, he kept me informed throughout the entire process, and the work…

Exterior painting+ Responsiveness+ Punctuality+ Quality
Jillian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We are so happy with the work that R&R did when painting our deck. It looks as good as new! The owner is honest, reliable, and I'd definitely recommend them to any friend or family member. I was very impressed by this business.

Exterior painting+ Responsiveness+ Punctuality+ Quality
Martha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Reasonable priceExterior painting
Gail4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Exterior paintingWood staining+ Responsiveness+ Punctuality+ Quality
Vanessa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Exterior paintingDoor painting+ Responsiveness+ Punctuality+ Quality
Grace1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Exterior painting+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 64%Overpriced 0%Not sure 5%

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