Analyzing 8,555,4408.6M ReviewsFor 24,25324.3K Experts

Experts Reviews · Company report
R&R Painting & concrete coatings logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%69+4.9Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

R&R Painting & concrete coatings

Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 15 garage floor coating · 5.0★ from 250 Google reviews

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Report card

Percentile vs other garage floor coating (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.R&R Painting & concrete coatings is better than 95% of garage floor coating.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.R&R Painting & concrete coatings is better than 95% of garage floor coating.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.R&R Painting & concrete coatings is better than 100% of garage floor coating.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.R&R Painting & concrete coatings is better than 100% of garage floor coating.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.R&R Painting & concrete coatings is better than 100% of garage floor coating.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.R&R Painting & concrete coatings is better than 69% of garage floor coating.B
69

Reviews for your job

Customers hired R&R Painting & concrete coatings for 8 kinds of job.

R&R Painting & concrete coatings for wood staining

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Wood staining”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Wood staining”

Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Got the job done as quickly as possible, working around weather issues

Reasonable priceWood staining
Wilson5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very professional and easy to communicate with. The house looks great after they power washed it and painted trim, doors and stained Porch. Highly recommend R&R Painting and Concrete Coatings.

Great priceCustom paintingWood stainingExterior painting
Carly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They did an excellent job staining my house. The quality of their work and attention to detail were exceptional. I’m very happy with the results and would highly recommend them.

Wood staining
Cindy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They did a great job on our very large elevated deck - it was in pretty bad shape but now looks like new. Would highly recommend them!

Reasonable priceWood staining
LyndaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Mark and his crew did a wonderful job staining our deck which is at least 30 years old. Looks like new! I have had our deck stained twice before and it has never looked this good! Covered stones that were around the deck so as not to get stain on them. Much appreciated! Would hire them again!

Reasonable priceWood staining
Jeffrey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Mark was very professional and kept in contact with me regarding weather and updates. He took advantage of a break in the rain and handled a large detailed set of decks in two days without delays. Excellent work.

Reasonable priceWood staining
Lynne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mark & team worked with great attention to detail and cleaned as they went along. I was particularly happy to learn that they included a woman on the team. My deck looks NEW!

Wood staining
Derek2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great work and great service! Super efficient and great attention to detail. Thank you!

Reasonable priceWood staining
PatrickLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

R&R painting did a mint quality job on my house . My deck also came out beautiful they are very easy to work with

Exterior paintingInterior paintingWood staining+ Responsiveness+ Punctuality+ Quality
James8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

RR Painting just finished staining our deck. The job went well and it looks great. Mark the owner had some great suggestions and we went With his ideas We are glad we decided to hire RR.

Exterior paintingWood staining+ Responsiveness+ Quality+ Professionalism
JLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've had him do multiple projects on my property. Everything from interior painting to outside power washing and staining. Mark always showed up on time, offered a fair price and paid particular attention to detail. Hire him! A+++++++++

Interior paintingWood staining+ Responsiveness+ Punctuality+ Quality
Cathy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mark & his team did an amazing job! Highly recommend.

Interior paintingWater damage repairWood staining+ Responsiveness+ Punctuality+ Quality
Sue5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We highly recommend R & R Painting! Their work was beyond our expectations. Very professional and personable! We will definitely be using them again!

Interior paintingDoor paintingWood staining+ Responsiveness+ Punctuality+ Quality
Kevin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mark did an outstanding job as he went above and beyond our expectations. He pays great attention to detail and takes great pride in his work ….and it shows. If you are looking to have a superb exterior/interior paint job done in your home, any staining, or even water proofing….I HIGHLY recommend Mark as your guy!

Exterior paintingInterior paintingWood staining+ Responsiveness+ Punctuality+ Quality
Dana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mark was very quick to respond and provide his estimate. He was professional and did a great job on staining my deck!! Can’t wait to enjoy it this summer!!

Wood staining+ Responsiveness+ Punctuality+ Quality
Brent9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Rating only, no written review.

Reasonable priceWood staining
Gail4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Exterior paintingWood staining+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 64%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Interior painting58—
Custom painting33—
Exterior painting29—
Door painting27—
Wood staining17—
Cabinet painting9—
Water damage repair8—
Drywall repair7—

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