R&R tattoo and piercing studio logo

R&R tattoo and piercing studio

Tattoo and piercing shop · El Paso, TX · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%93+59.1Reliability 28%92+26Replies to reviews 8%33+2.7Experts Score= 88Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#38 of 49 piercing studiosPosition by Experts Score among all companies we track in this category. · better than 23%
4.9 ★★★★★ 890 Google reviews · 23 photos
97%five-star reviews
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
3%reviews answered by the owner
$88typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

R&R tattoo and piercing studio at a glance

Customers frequently praise the studio for friendly, informative staff, clean environments, and successful piercing and tattoo outcomes. They note that the shop accommodates walk-ins and offers a comfortable experience for first-time clients. However, some reviews criticize unprofessional front-desk interactions, scheduling errors, and concerns regarding sanitation or jewelry placement.

  • Google rating: 4.9 out of 5 from 890 reviews (97% five-star).
  • Reviews on this page: 890 Google reviews (822 with written comments, 219 with photos).
  • Owner responses: the business replied to 3% of reviews.
  • Most recent review: November 9, 2026.
  • Service: Piercing Studio serving El Paso, Texas.

Data from Google, last updated November 10, 2026.

Score profile vs other piercing studios

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction93Reliability92Craft & service–Value–Momentum100Replies to reviews33Satisfaction: 93 (median 95)Reliability: 92 (median 93)Momentum: 100 (median 100)Replies to reviews: 33 (median 79)
This companyPiercing Studios median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.R&R tattoo and piercing studio: 93/100 on this factor. Category median: 95.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.R&R tattoo and piercing studio: 92/100 on this factor. Category median: 93.A
92
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.R&R tattoo and piercing studio: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.R&R tattoo and piercing studio: 33/100 on this factor. Category median: 79.D
33

Bar = this company · dark tick = category median.

Star ratings

890 Google reviews we collected

  • 5 stars86497%
  • 4 stars81%
  • 3 stars30%
  • 2 stars20%
  • 1 star131%

Praise vs complaints

Phrases our text analysis found in 822 written reviews

  • Praise1,08899%
  • Complaints131%

Price

What customers reported paying

$88-30% vs typical piercing studios

Middle half of what 316 customers paid ($57–$170) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude39536%
  • Quality & results24022%
  • Would recommend22821%
  • Speed & response12111%
  • Communication605%
  • Price & value353%
  • Honesty & trust222%

What customers talk about

We read 822 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Dania pierced my stomach like a queen and she's a boss for sure and so nice and helpful love her she deserves it all!”
    “…g out, I had went to the shop today and got refunded my money by very rude workers there not professional what so ever the male that had tried to give…”
  • “This was such an amazing experience jinxx did amazing with me and my friends piercings and we love them oh so much!”
    “It was a bad experience for Grandaughter they messed up the piercing on her lip they didn't even use the right bar for her lip she even got a blood cl…”
  • “Very good customer service 10/10 would come again for any other piercing super nice workers and quick”
    “…ot a blood cloth, My Daughter had to remove It' from her lip I sure wouldn't recommend this place for piercings…”
  • “I got pierced by Thorn and it was quick and painless, she did an amazing job!”
    “I reached out to her once for advice when I noticed it was swollen and crooked, but she was unresponsive and I had to contact the shop for her attention.”
  • “She was very helpful and explain the whole process to us.”
  • “She truly takes the time to make you comfortable and her prices are very reasonable!”
  • “She's very reliable and does really good for piercings!”

People customers mention

  • Wish 74 reviews
  • Selena 50 reviews
  • Jinxx 34 reviews
  • Alexis 22 reviews
  • Dania 12 reviews
  • Jinx 12 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired R&R tattoo and piercing studio for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Christiana day ago★★★★★

Dania pierced my stomach like a queen and she's a boss for sure and so nice and helpful love her she deserves it all!!

Customer photo from Christian's review
Paid $1–50PiercingsNavel piercing
Sabina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Dania @lithium_tattooz did my labret and tragus and they came out great! Definitely coming back :)

Paid $100–150Monroe piercingRook piercingTattoo cover-ups & reworkings
Stargirl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

This was such an amazing experience jinxx did amazing with me and my friends piercings and we love them oh so much!!!

Paid $50–100Anchor piercing
Luna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Came to get my angel fangs and I could not be happier with them! Jinxx made me feel comfortable, let me take a small breather after the first one cause i needed it lol, and did a wonderful job. Everything was clean and they took their time making sure I liked it. I will definitely be coming back for more piercings !!

Paid $50–100PiercingsVertical labret piercingLip piercing
diddle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very good customer service 10/10 would come again for any other piercing super nice workers and quick

Paid $50–100
Valentina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

DA GOAT danny mendez was extremely patient in helping me get exactly the setup i wanted :3

Paid $100–150

Photos

Customer reviews

4.9 ★★★★★ 890 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Christian Lopez
Review from Google · view on Google
★★★★★

Dania pierced my stomach like a queen and she's a boss for sure and so nice and helpful love her she deserves it all!!

  • Price: $1–50
  • Services: Piercings, Navel piercing
Sabina Villegas1 reviewTotal number of Google reviews Sabina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dania @lithium_tattooz did my labret and tragus and they came out great! Definitely coming back :)

  • Price: $100–150
  • Services: Monroe piercing, Rook piercing, Tattoo cover-ups & reworkings, Ear piercing, Eyebrow piercing, Tattoo aftercare, Daith piercing, Philtrum piercing, Body art, Piercings, Tattoo design, Conch piercing, Body modification, Tattoos, Tattoo touch-ups, Memorial tattoos, Sleeve tattoos, Snug piercings, Smiley piercing, Helix piercing, Large scale tattoos, Vertical labret piercing, Full body tattoos, Traditional Asian tattoos, Nose piercing, Bridge piercing, Tattoo finishing, Septum piercing, Lip piercing, Custom tattoo lettering, Cheek piercing, Dermal removal, Polynesian tribal tattoos, Navel piercing, Industrial piercings, Anchor piercing, Webbing piercing, Tongue piercing, Tragus & anti-tragus piercing
Isabel Yundt7 reviewsTotal number of Google reviews Isabel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing piercer, made me feel comfortable and confident. Jinx is amazing will be coming again.

Stargirl2 reviewsTotal number of Google reviews Stargirl has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was such an amazing experience jinxx did amazing with me and my friends piercings and we love them oh so much!!!

  • Price: $50–100
  • Services: Anchor piercing
Stephanie Moreno2 reviewsTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My mom, sister and I got our piercings with Jinxx. She was very helpful and explain the whole process to us. This is the second time we came in. Definitely recommend 😌

Luna Olsen5 reviewsTotal number of Google reviews Luna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Came to get my angel fangs and I could not be happier with them! Jinxx made me feel comfortable, let me take a small breather after the first one cause i needed it lol, and did a wonderful job. Everything was clean and they took their time making sure I liked it. I will definitely be coming back for more piercings !!

  • Price: $50–100
  • Services: Piercings, Vertical labret piercing, Lip piercing
Kiaraliz Nieves1 reviewTotal number of Google reviews Kiaraliz has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience, I got an eyebrow tattoo and the customer service went above beyond!

Jenna5 reviewsTotal number of Google reviews Jenna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing piercing experience with Jinxx!! She made the entire process painless with her gentle approach and sweet self!! Love my piercings, thank you so much!

Kimberly Hernandez1 reviewTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love my ear piercings by jinxx 🫶🏼

Angelina1 reviewTotal number of Google reviews Angelina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jinxx did a great job

R&R tattoo and piercing studio on Google Maps →

Business details