R&S Septic LLC logo

R&S Septic LLC

Septic system service · Rockledge, FL · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 66 septic tank servicesPosition by Experts Score among all companies we track in this category. · better than 94%
5.0 ★★★★★ 26 Google reviews · 11 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$283typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

R&S Septic LLC at a glance

Google reviewers rate R&S Septic LLC five stars based on twenty-six reviews, noting that the owner responds to all feedback. Customers frequently cite rapid response times for emergency septic issues, including pump-outs, clog removals, and tank repairs. Recurring themes highlight professional conduct, clear communication, fair pricing, and thorough explanations of system maintenance. The company is described as experienced and courteous, with staff taking care to avoid property damage during service. No common criticisms appear in the provided excerpts, which consist entirely of five-star ratings praising the firm's reliability and customer service.

  • Google rating: 5.0 out of 5 from 26 reviews (100% five-star).
  • Reviews on this page: 26 Google reviews (23 with written comments, 1 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 8, 2026.
  • Service: Septic Tank Service serving Rockledge, Florida.

Data from Google, last updated October 26, 2026.

Score profile vs other septic tank services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction98Reliability95Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 98 (median 91)Reliability: 95 (median 87)Value: 100 (median 100)Momentum: 100 (median 100)
R&S Septic LLCSeptic Tank Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.R&S Septic LLC: 98/100 on this factor. Category median: 91.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.R&S Septic LLC: 95/100 on this factor. Category median: 87.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 95.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.R&S Septic LLC: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.R&S Septic LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 72.–
–

Bar = this company · dark tick = category median.

Star ratings

26 Google reviews we collected

  • 5 stars26100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 23 written reviews

  • Praise54100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price650%
  • Reasonable650%
  • Overpriced00%
  • Not sure00%
$283-34% vs typical septic tank services

Middle half of what 7 customers paid ($228–$351) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Speed & response1528%
  • Would recommend1222%
  • Staff & attitude917%
  • Quality & results815%
  • Price & value47%
  • Communication36%
  • Honesty & trust36%

What customers talk about

We read 23 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Shane and crew provided excellent service and on time both days.”
  • “I am extremely impressed with this company and will not only continue to use them but will recommend them as well.”
  • “R&S Septic provided rapid and a highly professional response when our septic pump stopped working.”
  • “Overall, amazing experience for such a crappy situation.”
  • “You can trust this company they’re honest, competitively priced, and they know their stuff.”
  • “Explained everything needed during the service, and provided fantastic advice to keep the septic running well going forward.”
  • “Highly recommend R&S Septic service in Brevard County Florida: Shane and his crew are experienced, honest, and knowledgeable.”

People customers mention

  • Shane 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent priced reviews

JenniferLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This company is amazing and will get my business from now on. They diagnosed and fixed a big issue in just a few days getting us back using our Poolhouse septic. Such a pleasant staff.

Paid $1,400–1,600Great price
PamLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I am extremely impressed with this company and will not only continue to use them but will recommend them as well. I would urge people to try this company and I believe you will feel the same way.

Paid $1–200Great price
P8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Shane and crew were professional in their actions toward our septic system. They kept the equipment on firm surfaces, were cleanly in their workmanship and timely in response and implementation. Great Job!

Paid $200–400Reasonable price
Barbara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

You saved the day! Fast service of a septic pump-out and educating this first time home buyer in maintenance, assured me I made the right choice! Plus your pricing is unbelievable! Thank God you are located in Brevard County too!

Paid $200–400Great price

Photos

Customer reviews

5.0 ★★★★★ 26 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Steve Stanley2 reviewsTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Friendly . Went out of his way to get us serviced fast.

  • Price assessment: Reasonable price
  • Price: $200–400
Response from the owner · a month ago

Thanks for the five stars, Steve ! We are so glad you had a great experience.

Jamie Gray6 reviewsTotal number of Google reviews Jamie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Incredibly fast service. I called on a Saturday and left a voicemail after my shower began smelling of sulfur and my drain was overflowing with water. R&S septic called back almost instantly and was able to come out on Labor Day the following Monday. I thought it was going to be a simple pump, unfortunately it was much more. They discovered my septic tank lid was open along the left side by about 2 inches. I’ve had several companies come pump my tank and they never discovered this issue. This was an issue that likely happened in error when the septic tank was installed as the slab is too large to move by man. R&S found this issue and came back with heavy machinery the next day. They corrected this issue and pumped my tank. 5/5 stars!!!!

Response from the owner · 2 weeks ago

Thank you so much for taking the time to share your experience and for the 5-star review! We truly appreciate your trust in R&S Septic LLC, especially over a holiday weekend. We’re glad we were able to identify the issue, get it corrected, and make sure your system was properly taken care of. Your kind words mean a lot to our Veteran-Owned small business, and we’re grateful for the opportunity to help. Please don’t hesitate to reach out if you ever need anything in the future!

Donald Eri2 reviewsTotal number of Google reviews Donald has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Shane and crew provided excellent service and on time both days. Not only did they pump my septic tank he also found a small problem inside and repaired it quickly. I recommend his services.

Response from the owner · a month ago

Thank you so much for the 5-star rating, Donald Eri! We are thrilled you had a great experience and truly appreciate your support. We look forward to working with you again!

Jennifer WhitingLocal Guide · 26 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This company is amazing and will get my business from now on. They diagnosed and fixed a big issue in just a few days getting us back using our Poolhouse septic. Such a pleasant staff.

  • Price assessment: Great price
  • Price: $1,400–1,600
Response from the owner · a month ago

Thanks a ton for the 5-star rating, Jennifer! We're so glad you had a great experience with us and appreciate you taking the time to share it online. See you next time!

Tammy Foster10 reviewsTotal number of Google reviews Tammy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

R&S Septic provided rapid and a highly professional response when our septic pump stopped working. We are very pleased with their service and will be entrusting them with our future septic needs.

  • Price assessment: Reasonable price
Response from the owner · 2 months ago

Hi Tammy, thank you so much for the 5-star review! We're glad our team at R&S Septic LLC could provide a quick and clean septic tank pumping for you. Regular maintenance keeps everything running smoothly, and we appreciate your trust in us. See you next time!

Pam BuckLocal Guide · 16 reviewsTotal number of Google reviews Pam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am extremely impressed with this company and will not only continue to use them but will recommend them as well. I would urge people to try this company and I believe you will feel the same way.

  • Price assessment: Great price
  • Price: $1–200
Response from the owner · 2 months ago

Thank you for the 5-star rating, Pam Buck! We appreciate your support of our local septic business.

Sherry FralicLocal Guide · 155 reviewsTotal number of Google reviews Sherry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have received excellent services from R&S Septic LLC. They performed a full septic pump out/filter clean, and they replaced our crumbling lid. Very prompt and courteous. Explained everything needed during the service, and provided fantastic advice to keep the septic running well going forward. Highly recommend.

  • Price assessment: Reasonable price
Response from the owner · 2 months ago

Thank you so much, Sherry Fralic! We appreciate you trusting us with your home's septic system. Keeping things running smoothly is always our goal, and we appreciate the feedback!

S JLocal Guide · 27 reviewsTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend R&S Septic service in Brevard County Florida: Shane and his crew are experienced, honest, and knowledgeable. We have a house we own built in 2002 and those concrete tanks can last if they are correctly serviced and maintained. This is where R&S comes in - they provide pump out services but they also can do repairs, add risers for easier access, and filter clean out - which is everything we needed. You can trust this company they’re honest, competitively priced, and they know their stuff. Support an awesome Veteran-owned, small family business- call R&S!

  • Price assessment: Great price
Response from the owner · 2 months ago

Thanks for the rating! We are so glad we could provide you with a positive experience.

Kerri ChamberlinLocal Guide · 10 reviewsTotal number of Google reviews Kerri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Shane was great. A truck fell into the top of our septic tank . From The proposal for insurance company with pictures . To fighting with insurance company to get full amount. To fixing everything from customer tops to riser. I would highly recommend his company to everyone. He really cares for his customers. 10 Stars. Steve and Kerri Compton.

  • Price assessment: Reasonable price
Response from the owner · 2 months ago

Thank you for the 5-star rating, Kerri! We appreciate your support of our local septic business.

Brian KeithLocal Guide · 73 reviewsTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great fast service!

  • Price assessment: Reasonable price
  • Price: $200–400
Response from the owner · 2 months ago

Thanks for the rating! We are so glad we could provide you with a positive experience.

R&S Septic LLC on Google Maps →

Business details