Experts Reviews · Company report
R Plumbing Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%92+22.3Value 14%77+10.9Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

R Plumbing Inc

Watertown, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 14 water heater repair · 4.9★ from 408 Google reviews

Report card

Percentile vs other water heater repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.R Plumbing Inc is better than 89% of water heater repair.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.R Plumbing Inc is better than 92% of water heater repair.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.R Plumbing Inc is better than 95% of water heater repair.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.R Plumbing Inc is better than 77% of water heater repair.B
77
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.R Plumbing Inc is better than 100% of water heater repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.R Plumbing Inc is better than 100% of water heater repair.A
100

Reviews for your job

Customers hired R Plumbing Inc for 8 kinds of job.

R Plumbing Inc for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$400–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$314–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 27 Google reviews tagged “Plumbing pipe repair” · showing 20

Peanut4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

I called for a Service request, And as suspected I needed pretty extensive plumbing work done underneath my home in the shallow crawlspace. A plan was made to accomplish and meet my needs inspect everything and complete the work. Date was said they came out to do the work during the work they had uncovered an area…

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Kim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Rick was excellent. He knew what was wrong and fixed it so it was correct. I highly recommend this company and Rick.

Paid $900–1,000Reasonable pricePlumbing pipe repairWater heater repair
VirginiaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

They sent someone out quickly. The repair person was very nice and professional. He explained everything very well and contacted a company to dry everything out. The repair was done the same day and the price was reasonable. Quite pleased with my experience. Edited to add. William came out today (8/28)to reset the…

Paid $800–1,000Reasonable pricePlumbing leak detectionPlumbing pipe repairToilet installation
Debbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Excellent experience. Arrived on time and did a great job. Friendly and knowledgeable. Got right to work upon arrival. Did a great clean up job. Very happy with the work done. Have had them do several different projects. . Thanks so much. Will definitely call Ryan for future plumbing issues. Highly recommend this business for any plumbing needs.

Reasonable priceWater heater installationPlumbing leak detectionPlumbing pipe repair
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Had them remove and replace toilet to have new floor installed. They were prompt and curious. Sent messages so I knew when they would arrive.

Paid $800–1,000Reasonable priceToilet repairPlumbing pipe repairToilet installation
Dustin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Top notch service through out setting up the repair to completion the attention down the smallest detail was amazing and went above and beyond to make sure lines could be isolated in the future great costomer service the final price was exactly the quote given and the professional explained what he needed to do to…

Reasonable pricePlumbing pipe repair
sn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Ryan and his crew were great! I had my sewer and water main replaced. They discovered a fiber optic line going through my sewer, contacted the city for me, and documented the situation so that I could get a rebate from owner of the fiber line. A messy situation ended up being pretty seamless. Even if I was…

Paid $1,000+Great pricePlumbing pipe repairOutdoor plumbing system repairSewer repair
Brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★

They did a very good job with the rerouting of the pipes. But they charged over $900 for a job that should cost half the price. I will not be using them again.

Plumbing pipe repair
Debbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent service

Paid $400–500Reasonable pricePlumbing pipe repair
AaronLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Professional and fast! Sunday morning call, they came the next day and repaired some old cast iron plumbing that needs a very expensive overhaul. They did it professional, clean and fast. The price was extremely affordable. Thanks for getting me by until your next repair on my old cast!

Paid $200–300Great pricePlumbing pipe repairSewer repairShower repair
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Rick was great! Job was very quick and gave us great advice. We will definitely be using R Plumbing in the future.

Paid $500–600Reasonable pricePlumbing pipe repairSewer repair
cary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I'm not qualified to evaluate the expertise of the plumber but I will say he had excellent social skills!

Paid $1,000+Reasonable priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Connor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rick G was great! I called around 10:30am and the repair was done before 3pm. I didn’t feel pressure to upgrade or do more than exactly what was needed, I was just presented with my options and he fixed it up right away. Would recommend.

Paid $400–500Reasonable pricePlumbing pipe repair
SeanLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

We had a leaky shut off valve on the toilet in our second bathroom that lead to the discovery of a leak on our shut off valve of our main. A friend of ours recommended you and we are glad he did!

Paid $700–800Reasonable priceToilet repairPlumbing pipe repair
Nita3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Friendly, prompt and competent service. Very satisfied.

Paid $500–600Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet installation
Brad3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We are very very satisfied with all the work R Plumbing has done for us. We will use them again if needed. We will recommend them for a plumbing needs.

Reasonable priceWater heater installationDrain cleaningPlumbing leak detection
J1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They did good work at a reasonable rate. Getting work scheduled in a timely fashion also was good. I have called upon them for three years and have been satisfied with their work.

Garbage disposal installationPlumbing pipe repairOutdoor plumbing system repair+ Responsiveness+ Quality+ Professionalism
Brett9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I needed my shower leak fixed and my toilet repaired...once again Brian was absolutely awesome..he is a heck of a nice guy and a very professional plumber...can't say enough nice things about this company 👌

Toilet repairPlumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Jon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Smart, creative, problem solvers! This is our second visit from R Plumbers - they are top notch

Plumbing leak repairPlumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality
Jackie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I truly appreciate the knowledge that Brian and Ryan showed. My house has very old pipes, yet it was fixed. They are Top Notch! Very Professional and answer all your questions throughly. 👏🏾 I will now hire ONLY them! Couldn't be more pleased!! Fixed quickly and on same day. Thank You!

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality

Show more plumbing pipe repair reviews (7 more) →

Price

$680+34% vs typical water heater repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 72%Overpriced 6%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair27$314–$1.1k
Water heater installation24$1.4k–$2.8k
Drain cleaning24$264–$495
Toilet repair22$209–$410
Faucet installation18—
Plumbing leak detection16$145–$396
Toilet installation14$479–$633
Outdoor plumbing system repair13—

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