Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
R Plumbing Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%92+22.3Value 14%77+10.9Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

R Plumbing Inc

Watertown, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 14 water heater repair · 4.9★ from 408 Google reviews

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Report card

Percentile vs other water heater repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.R Plumbing Inc is better than 89% of water heater repair.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.R Plumbing Inc is better than 92% of water heater repair.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.R Plumbing Inc is better than 95% of water heater repair.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.R Plumbing Inc is better than 77% of water heater repair.B
77
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.R Plumbing Inc is better than 100% of water heater repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.R Plumbing Inc is better than 100% of water heater repair.A
100

Reviews for your job

Customers hired R Plumbing Inc for 8 kinds of job.

R Plumbing Inc for shower repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Shower repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Shower repair”

Howard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Arriving on time for appointment, William and I agreed on the replacement solution and the estimate to complete the repair. This was a messy and challenging job. William tested and made sure all was working correctly. Told William I appreciated his skill to complete the replacement. Thank You

Paid $600–800Reasonable priceShower repair
Debbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Excellent experience. Arrived on time and did a great job. Friendly and knowledgeable. Got right to work upon arrival. Did a great clean up job. Very happy with the work done. Have had them do several different projects. . Thanks so much. Will definitely call Ryan for future plumbing issues. Highly recommend this business for any plumbing needs.

Reasonable priceWater heater installationPlumbing leak detectionPlumbing pipe repair
Jerry11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rick was great. Took stock of the situation and went to work to solve the leaky shower drain and install a new kitchen faucet.

Faucet installationShower repair
AaronLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Professional and fast! Sunday morning call, they came the next day and repaired some old cast iron plumbing that needs a very expensive overhaul. They did it professional, clean and fast. The price was extremely affordable. Thanks for getting me by until your next repair on my old cast!

Paid $200–300Great pricePlumbing pipe repairSewer repairShower repair
Daniel13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The guys were professional and quick. They even were willing to look at other things just to confirm I did them right / was on the right path.

Paid $300–400Not sureShower repair
Tom7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ryan's team did a great job with a shower cartridge that wasn't balancing hot and cold water. I called Ryan and he was able to get a truck to my property quickly and same day to diagnose the problem. The cartridge is older so local availability was limited but Ryan's team found the cartridge the same day as the…

Shower repair+ Responsiveness+ Quality+ Professionalism
Sandy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ryan was very helpful in helping me fix our shower. It was a very tight spot and he was able to get in and get it fixed. That is why we chose to call him a second time help with a warranty on a faucet that was installed. We were able to get the part under warranty. Ryan has always been professional, leaves the…

Faucet installationShower repairService not listed+ Responsiveness+ Punctuality+ Quality
Andrew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Rating only, no written review.

Paid $1,000+Great priceFaucet repairFaucet installationShower repair

Price

$680+34% vs typical water heater repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 72%Overpriced 6%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair27$314–$1.1k
Water heater installation24$1.4k–$2.8k
Drain cleaning24$264–$495
Toilet repair22$209–$410
Faucet installation18—
Plumbing leak detection16$145–$396
Toilet installation14$479–$633
Outdoor plumbing system repair13—

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