Analyzing 7,256,1447.3M ReviewsFor 20,56820.6K Experts

Experts Reviews · Company report
R Plumbing Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%92+22.3Value 14%77+10.9Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

R Plumbing Inc

Watertown, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 14 water heater repair · 4.9★ from 408 Google reviews

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Report card

Percentile vs other water heater repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.R Plumbing Inc is better than 89% of water heater repair.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.R Plumbing Inc is better than 92% of water heater repair.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.R Plumbing Inc is better than 95% of water heater repair.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.R Plumbing Inc is better than 77% of water heater repair.B
77
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.R Plumbing Inc is better than 100% of water heater repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.R Plumbing Inc is better than 100% of water heater repair.A
100

Reviews for your job

Customers hired R Plumbing Inc for 8 kinds of job.

R Plumbing Inc for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$410
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 22 Google reviews tagged “Toilet repair” · showing 20

Debbie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

R Plumbing was great! Quick service, very friendly, made sure and double checked the work was done correctly! We’d definitely call them again if needed!

Toilet repair
Sharon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very pleased with the service. Rick was on time, very professional and helpful. He did a great job and I replaced my previous plumber card with R Plumbing on my refrigerator to call again. I would also recommend to all of my neighbors. Great Job!!!

Paid $400–500Reasonable priceToilet repair
Dana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

So happy with the world class service provided! Very personable and caring staff. I would highly recommend them for your next job. They do outstanding work!

Paid $1,000+Reasonable priceToilet repairFaucet repairService not listed
MaryLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fast same day service. Ryan the owner took care for our plumbing issue, sent a technician for the repair ASAP. Thank you for the military discount! 🇺🇸

Paid $400–600Reasonable priceToilet repair
Joan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Called with a broken sump pump. They came the next day and not only installed a new sump pump but did multiply repairs and took the time to explain all to me BEFORE they got started....Highly recommended. Fast and quality work.

Reasonable priceToilet repairPlumbing leak detectionFaucet repair
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Had them remove and replace toilet to have new floor installed. They were prompt and curious. Sent messages so I knew when they would arrive.

Paid $800–1,000Reasonable priceToilet repairPlumbing pipe repairToilet installation
Jeff6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

They are very professional at there job and communication. Was pushed from one time to another but they went extra miles to get it done! Would recommend them to anyone!

Paid $200–400Reasonable priceToilet repair
Rebecca2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Quick and efficient work! Will use again.

Reasonable priceToilet repair
Donald3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Service was prompt, courteous and complete. The cost was higher than anticipated. However, what was needed was done in a timely manner.

Paid $200–300OverpricedToilet repair
JoshuaLocal Guide · 1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great work professional work they do.

Paid $1,000+Reasonable priceToilet repair
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

love u guys always great service and fair price 🌈

Paid $1,000+Reasonable priceToilet repair
Dawn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The technition Mitch arrived on time and was very professional and knowledgeable. He diagnosed my problem and gave me repair options and pricing packages. The repair was finished in a timely manner, with the price being what he had quoted. I was very satisfied and would use this company again.

Paid $300–400Reasonable priceToilet repair
Donald2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Shower faucet replaced. Service person did a fantastic job. Looks great. Just put in a new toilet and another great job done!

Paid $800–900Great priceToilet repairFaucet repair
SeanLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

We had a leaky shut off valve on the toilet in our second bathroom that lead to the discovery of a leak on our shut off valve of our main. A friend of ours recommended you and we are glad he did!

Paid $700–800Reasonable priceToilet repairPlumbing pipe repair
Aaron4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rick showed up on time, was extremely friendly and got the job done very quickly! Thank you!!

Paid $200–300Reasonable priceToilet repair
Judy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mitch did an awesome job of fixing the toilet, explaining well the possible issues, and was also a kind, very polite, great sense of humor and still professional . Knows his stuff, for sure!

Reasonable priceToilet repair
Christine9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Complicated issue with a grinder. They worked well with county utilities. We were impressed with the patience and determination of everyone involved . Thanks for the great service

Great priceToilet repair
Brett9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I needed my shower leak fixed and my toilet repaired...once again Brian was absolutely awesome..he is a heck of a nice guy and a very professional plumber...can't say enough nice things about this company 👌

Toilet repairPlumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
joanne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The service men were on time and did a good job. Friendly and helpful.

Toilet repairSump pump repair
Jon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Smart, creative, problem solvers! This is our second visit from R Plumbers - they are top notch

Plumbing leak repairPlumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality

Show more toilet repair reviews (2 more) →

Price

$680+34% vs typical water heater repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 72%Overpriced 6%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair27$314–$1.1k
Water heater installation24$1.4k–$2.8k
Drain cleaning24$264–$495
Toilet repair22$209–$410
Faucet installation18—
Plumbing leak detection16$145–$396
Toilet installation14$479–$633
Outdoor plumbing system repair13—

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